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CST20KABAAD Hotpoint Refrigerator - Instructions

All Instructions for the CST20KABAAD
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The bottom hinge broke
First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. The door came off by itself because the bottom hinge had broken. Then I placed the door horizontal on the kitchen floor to have easier access to the bottom of the door. I had a piece of blanket under the door to prevent any scratch. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next, I removed the base grill to have easy access to the old hinge assembly on the refrigerator itself. All I had to do was grab it firmly at either end and pull it forward. I replaced the hinge assembly with the new one. I removed the cover on the top hinge assembly and removed the two screws that secured that hinge (I was not able to put the door back without removing the top hinge assembly). All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover (I had to make sure the door was standing straight vertically before I tightened the nuts), I also put a small amount of white grease into both the top and bottom hinges.
Parts Used:
Bottom Hinge Assembly
  • W from Northbrook, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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worn/broken cam , door doesn 't self close
Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door now self closes .
Parts Used:
Door Closing Cam
  • Charles from Franklinville, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Door wouldn't close properly
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
Parts Used:
Door Closing Cam
  • John from San Marino, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Severe Ice Build Up, But Freezer Temperature Inadequate
I followed the troubleshooting instructions for freezers with ice build-up. First defrost the freezer. This makes a huge mess. The tray for water buildup is very small. I suggest covering the hole so no water gets to the tray and collecting the water as it melts in the freezer. (DO NOT pry the ice off with a knife. I did that when I was 14 and punctured the freon lines.) After the ice was gone inside the freezer, I removed the back panel of the freezer (a pair of 5/16" nuts on the bottom and a pair of #2 phillips screws at the top). The panel will then just pull straight out. Make sure the ice has melted from behind the panel as well before testing any of the components.

First component to check is the defrost timer. Pretty straight forward, using the instructions on the PartSelect home page and a multi-meter (looking for continuity or the lack there of). You need to remove it and check it out of the fridge. In my case the defrost timer worked correctly (bummer since it was much cheaper than the defrost heater kit). Next step was to test the Defrost Heater. I used a common since approach which was not mentioned in the instructions. I manually turned the defrost timer until it clicked. Then I put my hand next to the glass tubes that incased the heater elements. They did not get hot. I then turned the defrost timer until it clicked again. Again, the heater elements did not get hot. Since there are only two setting on the timer, it means the defrost heater was broken. If you can hear the refrigerator/freezer running, then you are not in defrost mode. Turn the thermostat for another click. All noise will stop...and heat should be found at the tubes (behind 6" thin tin covers), if they are functioning.

Removing the defrost heaters and thermostat was simple. There are four #2 screws (2 on each assembly). The thermostat is just clipped on. It is impossible to put the defrost heater assembly in wrong. Put the panel back on and your ready to go. The 30-60 minutes is not repair time but de-ice and repair time. I used a space heater to speed up the de-ice process.
Parts Used:
Defrost Heater with Thermostat
  • Randall from Ashburn, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
Parts Used:
Door Closing Cam
  • John from Newport Beach, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Closing cam disintegrated
Removed everything from the refrigerator door. Removed the screw holding the cover over the top hinge. Removed the two (8mm) bolts holding the top hinge to the refrigator. Removed the door. Removed the plastic grill/cover and the two (8mm) bolts from the lower hinge assembly. Installed the new hinge assembly. Replaced the closing cam (included in the hinge assembly kit) on the bottom of the door. Put the door back on the lower hinge. Installed the upper hinge. Adjusted the door and tightened the bolts on the upper hinge, and replaced the hinge cover. Done!
Parts Used:
Bottom Hinge Assembly
  • Larry from Renton, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Refrigerator contents began to freeze up
I first rolled out the refrigerator, unplugged it, and emptied the freezer contents into a cooler.

Then removed the shelving (side by side freezer / refrigerator) and the four screws holding the back panel.

The coil and defrost heaters were covered with ice, so the paint heat gun made quick work of defrosting them.

The heaters were held in by two screws each, so replacing them with the new units took little time.

Then it was a matter of routing the wiring and thermostat to the top of the coil, and plugging them in.

Replaced the back panel and shelving, and plugged in the refrigerator.

Saw that everything was operating, so I rolled the refrigerator back in place, and replaced the freezer contents.

In a few hours everything stabilized in the refrigerator and we were back to normal.
Parts Used:
Defrost Heater with Thermostat
  • Andrew from Jefferson, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Door would drop down when opened
Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again
Parts Used:
Bottom Hinge Assembly
  • Donald from Lauderhill, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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a fan blade broken causing it to make a loud noise
we took off the old one and replaced it.
Parts Used:
Evaporator Fan Blade Kit
  • Marnie from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Door Not Closing Tightly + Staying Open
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
Parts Used:
Door Closing Cam
  • Jeff from Venice, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Parts Used:
Light Switch
  • paypal_shipping_address from Ripon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
Parts Used:
Light Switch
  • Jodi from Benton Harbor, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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coils frozen freezer 18 degrees refrigerator at 68 degrees
Checked continuity of defrost timer and marked to make sure was cycling. When checked continuity of top defrost tube-it was fine but, soon as looked at bottom tube could see problem. Tube was black, no continuity, and left side of tube was separated from the rubber connector, thought obviously water entered tube during defrost and shorted unit and since wired in series with bottom unit not working would not allow power to reach top unit. New replacement kit simple to install-4 phillips screws hold the 2 units in place- thermostat clips to top coil and wiring runs along the coils to top with thermostat- connect 3 prong plug to existing hook up and put on cover plate with 2 cap screws and 2 phillips the job was completed, IMMEDIATE RESULTS. Suggestion- even though tubes are available separately the time to rewire into the existing harness to save couple $$ is not worth it- the other unit will have lost some continuity in comparison to new install so will have tendency to go bad quickly-spring for the difference and have piece of mind for many years to come for replacement of this part. 2 day standard shipping by ground right to door and the little woman thought I was superman of repairs. Since this model was built by GE for Sears- check on Sears was double and inquire in tech repair was double again-Part Select is quality,speed in processing and makes tight budget go the distance.
Parts Used:
Defrost Heater with Thermostat
  • JAY from EVERETT, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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refridgerater side warming, freezer warming
First I diagnosed the problem being a defrost timer as the symtoms are the same as the heater elements. I installed the timer and it worked great for about a week until the frost build up on the evaporator became too much again and then the symtoms returned. I then checked the heater elements and found that both were bad PLUS two clips to the elements were corroded. I then ordered the 2 heater elements. There is more than 1 heater element. Make sure you measure the length of each and then use the graph picture with "Parts Select" on the new ones before you order. There is about a 2" in length difference. Also one comes in a kit with thermostat and wires. Wrong for me. I really wanted that unit as I needed the harness for the bad terminals but it was the wrong heaters and it also came with a new thermostat. Luckly I did not order that one but did order a new thermostat to make sure I did not have to go through this ordeal again. When the parts came I had already replaced the terminals and was ready to go when FedX came. Just make sure you check your heaters before just buying the defrost timer as it may keep you from going back to redo your repair. Just doing your home work before ordering may save you much time in your repair. "PARTS SELECT" was one day on both orders and I just ordered standard shipping. They are great to do business with.
Parts Used:
Defrost Timer Bottom Hinge Assembly
  • Dilver from Milton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the CST20KABAAD
76 - 90 of 392