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CSS25USWASS Hotpoint Refrigerator - Instructions

All Instructions for the CSS25USWASS
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Fridge smelled like something electronic was burning
Removed the back cover of the fridge with it still pluged in. The next time the compressor tried to kick on, a small piece of black plastic next to the black tank caught fire, and then went out. I unpluged the fridge, unpluged the two wires feeding the black box. Then the box unpluged from the tank. I searched on the internet for the part using the model #. It ended up being a overload/ptc or relay. There was a smaller black box attached with I think is some sort of an overload. I unplugged the overload and it plugged right into the new relay I had overnighted. Although the new relay was white (not black) and the plug attachments were in different locations, it work great.
Parts Used:
Overload/Start Relay Combination
  • BENJAMIN from LAKESIDE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
50 of 59 people found this instruction helpful.
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Ice door would not open far enough, ice would get stuck in chute
First remove about 30 screws w/nutdriver that are hidden under door seal then inside of freezer door will come off. Second remove about 10 screws that hold dispenser assy to the inside of door, then support the unit with tape so you don't damage the wires that connect it. Third, pop touchpad loose, then remove three sets of wires plugged into the circuit board. Fourth, remove four screws that hold the ice chute and light assy. Fifth, now remove the 3 screws that hold solenoid. These three screws that hold the solenoid will be very rusty, you may want to replace these also. I went ahead and replaced all the related parts because they are so hard to get to. Also took the opportunity to clean in here with bleach to remove all the black mold and rust.
NOTE: when reassembling the inside of the freezer door to the outside of the door you must loosely attach the door on both sides in the middle first, then the top and bottom. Add some more screws on each side and tighten them all. Now you must check to be sure that the door is not racked. If the door is not sealed at the top or bottom, loosen the screws and twist the door a little and tighten screws and check door again for proper seal. Spent more time adjusting door to seal right than doing the actual repair.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • ERIC from MADISON, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
73 of 133 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 74 people found this instruction helpful.
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Needed to replace water filter
The old filter twists out and the new one twists in. The hardest part was bleeding off water thru the dispenser to make sure all the air was out of the line.
Parts Used:
Water Filter
  • Kathleen from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
50 of 65 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
44 of 52 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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Freezer Temp Warm
Freezer would not defrost and ice would accumulate on the coils. After the GE repairman quoted me a price to defrost and repair it – which was ridiculous – I decided to tackle the problem myself. I am posting this comment as I found other comments very helpful with trouble shooting my problem. After reviewing other home owner repair comments I decided to first replace the upper sensor, thermostat and heater bracket assy. The longest task to do this was defrosting the coils. What a mess that turned out to be. The items were fairly easy to replace. The sensor and thermostat needed to be spliced and I used good techniques and sealed the splices with electrical tape. Defrost thru repair was about 3.5 hours. Unfortunately, this did not solve the problem and the temperature started rising after the coils froze over again. I decided to go one step further and replace the main board. One repair comment said that it is important to completely remove all of the frost before engaging the new main board – which made sense to me. The defrosting was easier and faster the second time as I plugged the drain below the coils, used hot water and then my shop wet vacuum to remove all the defrost water. Then I reversed the air flow to completely dry the coils. The main board installation instructions were fairly easy to follow. I took a picture with my camera just to ensure all the wires were installed properly. However, that was not necessary the plugs are unique and will only fit one way. The only problem was plugging in the power connector as it was in a different location on the board. With a little careful nudging it was successfully installed. Overall, a good experience and I am thankful for these repair comments by other!
Parts Used:
Main Control Board Assembly
  • Richard from Chandler, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
42 of 47 people found this instruction helpful.
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Ice maker wouldn't work and the fan was making a clicking noise.
First, I must say that I was told that the mother board might be the problem. I called my husband to tell him what I was told the problem might have been and how much the part was. A little expensive, but still cheaper than calling a repair man. He told me to order the less expensive part first to see if that fixed it. The fan motor. We hung up the phone and for kicks I scrolled down the page to see if it might give any more information on the part and what it controlled, etc. I don't usually read comments, but was amazed at the ones I read. The second comment on the page said that his refrigerator made a whooing sound like a ghost. Our Frig has done this since the day we bought it! He replaced the mother board and the "ghost" moved out! The third comment was that his refirg made a clicking noise and the ice maker doesn't work! I immediately called my husband back and told him I was ordering the part! It arrived the next day. So extremely easy to put in! I removed 3 screws from the cover, disconnected a couple of wires, a few plastic clips; pushed the new part on the clips rehooked the wires and put the cover back on. I bet it took less than 10 minutes! My husband thinks I'm a genius!! Thank you so much for all of your help!
Parts Used:
Main Control Board Assembly
  • Debra from Keystone Heights, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
40 of 43 people found this instruction helpful.
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Icemaker stripper arm tine broke off (by me), causing ice to remain and not discharge normally. The cause was a stripperarm tine becoming caught under an opposing tine in the icemaker preventing it from discharging ice altogether.
Installed the new stripper arm per instructions - an easy installation. After a few cycles the original problem happened again, the stripper arm tine caught under an opposing tine stopping the unit from operating. I removed the stripper arm, after marking where it was caught, and filed it down so it wouldn't catch anymore. Icemaker works fine now. Troubleshooting tip. If a stripper arm tine is caught under an opposing tine, gently slide a screwdriver between them to release it without breaking the tine. Remove the arm, file it down 1-3 mm, and reinstall.
Parts Used:
Icemaker Stripper Arm
  • Errol from Mill Creek, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
45 of 61 people found this instruction helpful.
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Cold water reservoir tank was cracked and spraying the interior of the fridge
Symptom was water running out of bottom of fridge. Found water pooled up under bottom drawer. Removed (3) drawers and found water was "spraying" from the reservoir tank at back of fridge. Unboxed the new "tank" and confirmed it was the right one by holding it up to the one still in the fridge. Pulled fridge from the wall; removed the rear bottom cover panel on the back using the nutdriver. Removed the solenoid assy by taking that single hex screw out. Push down on the blue circular flange where tube supply enters solenoid, and release the tubing from the solenoid. Remove front bottom cover with phillips screwdriver. Located 2nd tubing connector below freezer (under the unit) and used the same procedure to release that tube from the coupling. Removed screws from tank on inside of fridge, after removing several shelves that were in front of it. Pulled the tubing from the old unit up and out. Discard. Got new unit and fed tubes through the hole the others came out of (back right corner of fridge) MAKE SURE THE NEW TUBES HAVE THEIR "stoppers" IN PLACE. You don't want to contaminate the new tubes with insulation or other debris. Make sure the "o" ring that seals the tubes on the inside of the fridge (supplied with new unit)and the styrofoam insulation stays in place to keep air from leaking through the holes the tubes go through. Installation of the (2) tubes is simple, simply push them into the connector on the solenoid, and the coupler under the freezer. You'll need to feed the longer tube from the back to the front left corner where this coupler is. After making the connection, I bolted the solenoid unit back to the fridge (only 1 screw) and then tested the unit to see there were no leaks before I buttoned everything up. NO LEAKS!! Put the front bottom grill back on with the (2) phillips screws, and the back bottom cover back on with the hex screws removed near the beginning. Probably took longer to write this than it did to make the repair.
Parts Used:
Water Tank Assembly
  • Thomas from Waynesboro, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
41 of 49 people found this instruction helpful.
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Ice maker quit making ice
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
Parts Used:
Ice Maker
  • Jeffrey from Bluefield, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
40 of 50 people found this instruction helpful.
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The partion between the tub and dispenser broke
Once I got the correct part, (the expanded view of the icemaker is confusing as it shows the partition at the back of the diagram) I removed the ice dispenser from the tub by removing the screws and disengage the tabs holding the dispenser assembly in the tub. The most difficult step was getting the disenser disengaged from the tub. I used two kitchen knives to wedge between the walls of the tub. It was then easy to remove and replace the broken inside partition and reassemble the dispenser. Works like new.
Parts Used:
Housing Crusher Dispenser
  • Mark from Brandon, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 41 people found this instruction helpful.
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Unit would not run.
I found if I would put pressure on one connector on the board the unit would come on. So the board had a short. I ordered it, it came in 24 hours and I installed it and problem was solved.
Parts Used:
Main Control Board Assembly
  • Robert from Battle Creek, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
34 of 36 people found this instruction helpful.
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Ice maker dispensed crushed ice but not cubes
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
Parts Used:
Ice Dispenser Solenoid Service Kit
  • James from Greenville, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
42 of 60 people found this instruction helpful.
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 47 people found this instruction helpful.
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All Instructions for the CSS25USWASS
31 - 45 of 1050