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CSM22GRBEWW Hotpoint Refrigerator - Instructions

All Instructions for the CSM22GRBEWW
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Leaking water lines fixed.
The problem is the common issue that the proximity of the plastic water lines that leave the electrically controlled valve near the compressor in the bottom back corner of the fridge, means they become brittle and crack/break. Both the line leaving to the ice-maker that runs diagonally across the outside back of the fridge, and the line that runs under the fridge to feed the water dispenser failed at the valve, breaking off just where they start at the valve.

The result was I noticed a big puddle coming out from under the fridge (too late for the poor wood floor).

The solution, replace the parts. For the ice maker line, it is one thin line - its easy to replace other than taking care to uncrimp and recrimp the connection up at the entry to the freezer.

For the thicker tube, the one that goes to the water dispenser, you replace the reservoir tank that sits inside the fridge. It has the two lines leaving it permanently attached to the tank, hence you replace the whole thing. There are separate lines and a splice/union that can be used to replace just the last 6 inches near the compressor, but I chose to replace the whole unit. This describes replacing that water chill tank unit.

The tank sits behind the bottom 2 drawers in the fridge.. you see it when you pull out the drawers. It has two lines permanently attached, one runs out of one hole in the bottom of the fridge and to the back of the fridge where it attaches to the exit on the electrical valve. The other runs out of the other hole in the bottom of the fridge and runs along the side, then along the front from the fridge to the freezer side. There is a union that connects that line to another line that then runs up the freezer door. Remove the front cover under the fridge to see this line and the union.

To replace the tank, you have to disconnect it from both ends, where its held in by plastic nuts/unions. Water remaining in the lines will drain out when you disconnect them. I unscrewed the valve assembly from the fridge body and then unplugged the plugs to the valves to do the work (but left the fridge plugged in).

To do this work, I needed to raise the fridge side edge of the appliance, since the hoses route along the underside of the fridge. After you disconnect the two ends (at the union on the freezer side bottom front egdge, and back side at the valve) you can pull the hoses up into the fridge. Routing the new hoses will require you have at least that one side off the floor to get your hands under it. I got two 6" tall 4x4 wood blocks and tipped the fridge slightly, raising the right (fridge) side off the ground and slid the blocks under the fridge rollers.

To remove the tank, before you raise the edge of the fridge, there are two screws that you need to remove (top side and left side) from the storage tank.

I recommend that in addition to removing the bottom two drawers, you remove all the bins hanging in the fridge door, since you need to work in there with gravity wanting to shut the door on you. Once you have the tank unscrewed (and the hose ends disconnected) note which hose(based on where it connects to the tank) goes to which hole in the bottom of the fridge. Pull up the hoses from the inside the fridge. The tank is free..go put it in the sink and drain the water out.

Installing the new tank, remove any hose end caps and route the hoses back through the lower drawer support frame you pulled them out of, and feed the correct hoses back through the holes in the bottom of the fridge. I found it better to feed the longer one first, which leads to the water dispenser/front. I could then pull that one up front from under the raised fridge and clip it in place and then route the other hose fully though its hole and route it to the back of the fridge to the valve. This way I ensured I was sending the right hose to the right destination.

You will likely have to trim the hoses once the tank is reattached as they are slightly long. Be sure
Parts Used:
Dispenser Water Reservoir
  • Thomas from Sammamish, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
38 of 46 people found this instruction helpful.
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frost builds up in freezer section and refrigerator stops working slowly. manually defrost for 24-48 hours and starts working perfect. Goes through the cycle again after a week.
As advised by the forum just replaced the defrost heater assembly now the refrigerator works perfect. did not have to replace the thermostat.
My nephew had exactly same problem on ge refrigerator - replaced the defrost heater assembly and the problem is solved. Just remove the back panel in the freezer compartment, disconnect the cable, remove the nuts and replace the assemble. It is very simple. Bought both assembly from parts select.com - got next day delivery. they are great. would do business in future.
Parts Used:
Defrost Heater Harness Kit
  • David from West Palm Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
34 of 35 people found this instruction helpful.
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Ice maker dispensed crushed ice but not cubes
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
Parts Used:
Ice Dispenser Solenoid Service Kit
  • James from Greenville, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
42 of 60 people found this instruction helpful.
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 47 people found this instruction helpful.
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
Parts Used:
Ice Maker
  • John from Lodi, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Rust had formed on some of the parts
I had to completely disassemble the ice bucket (dispenser) to gain access to the parts that were being replaced.
*
It was helpful to have the exploded parts diagram to aide in reassembling the ice dispenser when replacing the parts.
Parts Used:
Ice Dispenser Blade Ice Dispensing Drive Cup Ice Bucket Auger Front Helix
  • james from garland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Heater coil in frost-free freeze side fail (second time)
Remove freezer contents, shelves, and interior back-panel. Melt all ice on freezer coolang coil with hair dryer. Be careful not to touch to coling fins on the coils with the hair dryeer since they damage easily. Unplug the old heater coil wire harness at the top of the coils. Gently remove the thermocouple clipped to the top coil. Gently remove the wires leading down to the heater coil at the bottom-back of the freezer. Remove the old heater by removing the two mounting screws. Install new heater by reversing the steps above.
Good luck.
Ps. When the heater coil fails the result is, both the freezer and refridgerator sides get warm and food spoils. A good indicator to watch for is frost building up in the freezer on the interior back-panel. I taped cheap thermometers in both side to help mointor the temperature in case it happens again.
Parts Used:
Defrost Heater with Thermostat
  • Keith from Osceola, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Freezer Cold, Refrigerator Section Warm
The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coils will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's
Parts Used:
Defrost Heater Harness Kit
  • CLIFFORD from SPRING CITY, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water was leaking from back of fridge. Not able to use icemaker
This problem had already occurred in 2008. Repairman replaced dual water valve. Cost $190.00. We decided to do it ourselves this time. The repairs were actually made in three phases. First, when I pulled the fridge out from the wall, unplugged it, and turned the water valve back on I discovered that the plastic tubing from water supply into the fridge had long cracks in it and water was spraying out everywhere. I turned water off, went to Lowe's and bought the kit for that repair. Of course I didn't have to use all of the parts in the kit because the water supply was already there from the valve that came up through the floor. After turning the water back on and plugging the fridge back in, my husband and I tested it by trying the water dispenser. We found that water was leaking from somewhere inside the fridge, but didn't know where. After UNPLUGGING it, and turning the water off again, I took the metal back off at the bottom. It was leaking from the bigger plastic tubing (5/16"). It was just hanging, not connected into the dual water valve. Figured it had just broken. So I thought I just needed 5/16" tubing. I went on the GE website and it was very hard to get answers to my problem because I couldn't find the plastic tubing that it looked like. I ended up ordering the plastic tubing that goes up that back of the fridge to the icemaker. They sent me two of those, not one for the freezer and the bigger clear one (5/16") that I thought I needed. Then, I found this website! This PartSelect website is great!! After reading about other consumer repairs, I knew how to disconnect the dual water valve and found out that the smaller plastic tubing that goes up the back of the fridge to the icemaker had been pinched where it connects to the dual water value, barley hanging on. Just quick disconnected it from the valve by pushing up on the outside where the tubing comes out while pulling on the tubing. It came out, and I had to use needle nose pliers to pull some of it out where it had broken off inside. Then, pushed the new tubing into the valve and ran it up the back of the fridge, unscrewed the plate that goes over the clamp that holds the tubing, loosened the clamp a little, pulled the old tubing out, pushed the new tubing in, (the clamp was still tight enough) put the metal plate back on and replaced the screws. Then I re-connected the dual water valve to the electric clips, connected the 5/16" tubing to the right side of the valve. (The black tubing that goes up the back of the fridge goes into the left side of the valve.) put it back into place and screwed it back against the body of the fridge where it goes, put the back on and plugged it back in. We tested it again, and water was leaking, but not from where I made my first repair. I reversed everything again, and discovered that where the 5/16" tubing goes into the dual water value, it seemed more loose than it should have been. That is where the water was leaking from! I ordered the dual water valve, the 5/16" plastic tubing and the water tube union. I replaced the dual water valve-very easy! MAKE SURE YOU UNPLUG THE FRIDGE, turn the water supply off, disconnect the small tubing from the dual water valve, disconnect the electric connections to the valve, and reverse the process. What I did was replace the 5/16" tubing the comes out of valve & goes up into the storage tank behind crisper drawer. Used union there. Put everything back together and it works!!
Parts Used:
Dual Inlet Water Valve Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Laura from Zanesville, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Ice auger rusted
The OEM auger pitted and rusted. My ice was coming out brown. I had cleaned it before, but in no time is was back to 'spiced' ice cubes. I cleaned the entire ice bucket and disassembled, ordered the part and re-assembled. Now the disassembly was a different day than the assembly. It's a good thing the parts diagram was on the web, I am no Thomas Edison when putting things back together. It is pretty general though. I sand blasted the tin cover and re-painted before buying a new one. That had rusted too. Before that expense, I thought I would try it. Be careful of the bucket as it can crack. I am not sure when mine was cracked, but I noticed it this time. If you are contemplating the purchase of a new auger - don't. The new one is stainless and the old steel and chrome is a joke. The inside of the freezer where the bracket spins the auger is rusty too and the old auger will rust again in no time. Buy a new one for under $50 shipped to your door. Another note, be sure to remember what screws came from what hole. It will eliminate the guess work when assembling. Also, the spring on the arm that controls the crushed ice function, note the position before tearing apart.
Parts Used:
Ice Bucket Auger
  • Michael from Alto, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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The old Solenoid was rusted and made a loud noise, also kept the trap door open.
First I removed the face plate by lightly prying . Once removed noticed 4 screws. Removing the screws allows you to gain access to the two plugs, one for the solenoid and the other for the switch that energizes the solenoid . Unplug the connectors and carefully lower the piece enough to reach the 3 screws that hold the solenoid in place. The 4th screw in the center at the bottom of the solenoid is the ground wire. If it is rusted like mine was just re-attatch it to one of the solenoids holding screw. It must be grounded!
Just re-assemble, just dont forget to replug the connectors. Also a little hint, If you open the freezer door a little you wont trigger the solenoid.
Parts Used:
Dispenser Door Solenoid Kit
  • Kevin from West Palm Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 27 people found this instruction helpful.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
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Failed Icemaker
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
Parts Used:
Ice Maker
  • GARY from PARRISH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
34 of 60 people found this instruction helpful.
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Fridge door wouldn't close easily like it used to
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.
Parts Used:
Bottom Hinge Assembly
  • Christopher from Roseville, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set
21 of 22 people found this instruction helpful.
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All Instructions for the CSM22GRBEWW
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