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CSK27DHXDAA Hotpoint Refrigerator - Instructions

All Instructions for the CSK27DHXDAA
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Internal water lines brittle, cracked, leaking
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Marty from West Bloomfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
118 of 136 people found this instruction helpful.
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
116 of 144 people found this instruction helpful.
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Drawer slide broke due to overloading with beer.
First I took a beer out and opened it then took a sip. Then I went into my garage and searched for my Black and Decker power drill with a phililps head on it. Failure to locate a phillips head bit i took another sip of beer and took out one of those old fashion screw drivers. I went back into the kitchen and much to my dismay the fridge didnt fix itself. After another sip of beer I took the old slide out and took it to the outside garbage. On my way around the house my neighbor started to mock my home fix-it skills and his back yard became the new home for the broken slide. I put the new slide in, reinstalled the drawer, and filled it with beer.
Parts Used:
Drawer Slide Rail - Right Side
  • Ashley from Brandon, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
102 of 122 people found this instruction helpful.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Parts Used:
Ice Maker
  • Gerald from Benicia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
89 of 122 people found this instruction helpful.
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
82 of 109 people found this instruction helpful.
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broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Parts Used:
Ice Maker
  • Laura Beth from Mandeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
76 of 99 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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Ice maker quit making ice
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
Parts Used:
Ice Maker
  • Jeffrey from Bluefield, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
40 of 50 people found this instruction helpful.
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The refrigerator side of the side by side refrigerator stopped regulating its temperature causing cans and bottles to burst.
I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.
Parts Used:
Defrost Thermostat
  • Jonathan from Cary, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 39 people found this instruction helpful.
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Leaking water lines fixed.
The problem is the common issue that the proximity of the plastic water lines that leave the electrically controlled valve near the compressor in the bottom back corner of the fridge, means they become brittle and crack/break. Both the line leaving to the ice-maker that runs diagonally across the outside back of the fridge, and the line that runs under the fridge to feed the water dispenser failed at the valve, breaking off just where they start at the valve.

The result was I noticed a big puddle coming out from under the fridge (too late for the poor wood floor).

The solution, replace the parts. For the ice maker line, it is one thin line - its easy to replace other than taking care to uncrimp and recrimp the connection up at the entry to the freezer.

For the thicker tube, the one that goes to the water dispenser, you replace the reservoir tank that sits inside the fridge. It has the two lines leaving it permanently attached to the tank, hence you replace the whole thing. There are separate lines and a splice/union that can be used to replace just the last 6 inches near the compressor, but I chose to replace the whole unit. This describes replacing that water chill tank unit.

The tank sits behind the bottom 2 drawers in the fridge.. you see it when you pull out the drawers. It has two lines permanently attached, one runs out of one hole in the bottom of the fridge and to the back of the fridge where it attaches to the exit on the electrical valve. The other runs out of the other hole in the bottom of the fridge and runs along the side, then along the front from the fridge to the freezer side. There is a union that connects that line to another line that then runs up the freezer door. Remove the front cover under the fridge to see this line and the union.

To replace the tank, you have to disconnect it from both ends, where its held in by plastic nuts/unions. Water remaining in the lines will drain out when you disconnect them. I unscrewed the valve assembly from the fridge body and then unplugged the plugs to the valves to do the work (but left the fridge plugged in).

To do this work, I needed to raise the fridge side edge of the appliance, since the hoses route along the underside of the fridge. After you disconnect the two ends (at the union on the freezer side bottom front egdge, and back side at the valve) you can pull the hoses up into the fridge. Routing the new hoses will require you have at least that one side off the floor to get your hands under it. I got two 6" tall 4x4 wood blocks and tipped the fridge slightly, raising the right (fridge) side off the ground and slid the blocks under the fridge rollers.

To remove the tank, before you raise the edge of the fridge, there are two screws that you need to remove (top side and left side) from the storage tank.

I recommend that in addition to removing the bottom two drawers, you remove all the bins hanging in the fridge door, since you need to work in there with gravity wanting to shut the door on you. Once you have the tank unscrewed (and the hose ends disconnected) note which hose(based on where it connects to the tank) goes to which hole in the bottom of the fridge. Pull up the hoses from the inside the fridge. The tank is free..go put it in the sink and drain the water out.

Installing the new tank, remove any hose end caps and route the hoses back through the lower drawer support frame you pulled them out of, and feed the correct hoses back through the holes in the bottom of the fridge. I found it better to feed the longer one first, which leads to the water dispenser/front. I could then pull that one up front from under the raised fridge and clip it in place and then route the other hose fully though its hole and route it to the back of the fridge to the valve. This way I ensured I was sending the right hose to the right destination.

You will likely have to trim the hoses once the tank is reattached as they are slightly long. Be sure
Parts Used:
Dispenser Water Reservoir
  • Thomas from Sammamish, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
38 of 46 people found this instruction helpful.
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 47 people found this instruction helpful.
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
41 of 60 people found this instruction helpful.
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Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
Parts Used:
Ice Maker
  • John from Lodi, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
33 of 41 people found this instruction helpful.
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Rust had formed on some of the parts
I had to completely disassemble the ice bucket (dispenser) to gain access to the parts that were being replaced.
*
It was helpful to have the exploded parts diagram to aide in reassembling the ice dispenser when replacing the parts.
Parts Used:
Ice Dispenser Blade Ice Dispensing Drive Cup Ice Bucket Auger Front Helix
  • james from garland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
38 of 59 people found this instruction helpful.
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Ice auger rusted
The OEM auger pitted and rusted. My ice was coming out brown. I had cleaned it before, but in no time is was back to 'spiced' ice cubes. I cleaned the entire ice bucket and disassembled, ordered the part and re-assembled. Now the disassembly was a different day than the assembly. It's a good thing the parts diagram was on the web, I am no Thomas Edison when putting things back together. It is pretty general though. I sand blasted the tin cover and re-painted before buying a new one. That had rusted too. Before that expense, I thought I would try it. Be careful of the bucket as it can crack. I am not sure when mine was cracked, but I noticed it this time. If you are contemplating the purchase of a new auger - don't. The new one is stainless and the old steel and chrome is a joke. The inside of the freezer where the bracket spins the auger is rusty too and the old auger will rust again in no time. Buy a new one for under $50 shipped to your door. Another note, be sure to remember what screws came from what hole. It will eliminate the guess work when assembling. Also, the spring on the arm that controls the crushed ice function, note the position before tearing apart.
Parts Used:
Ice Bucket Auger
  • Michael from Alto, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
25 of 29 people found this instruction helpful.
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All Instructions for the CSK27DHXDAA
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