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CSK25GRZAAA Hotpoint Refrigerator - Instructions

All installation instructions for CSK25GRZAAA parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CSK25GRZAAA
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Internal water lines brittle, cracked, leaking

  • Customer: Marty from West Bloomfield MI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 58 of 67 people found this instruction helpful
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.

My wife said, "the refrigerator door won't close".

  • Customer: Gregory from Zephyrhills FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 42 of 45 people found this instruction helpful
Our refrigerator is a double door unit with ice and water in the left door. The right door was the one with the problem. It was 5:15 AM when the problem occured. I could see that the door was out of alighnment and had dropped down - preventing it from closing. I lifted the door and closed it. I wrote down the model number and found a detailed drawing of the appliance on the web site "partselect.com". When the hing earrived I compared it to the broken one. I removed all the food stored on the door, put several pieces of wood under the door to shim it to the same height as the adjacent door. I then removed two bolts from the refrigerator with a 1/4" socket set. I put the shim from the old hing aside for later. I removed two bolts from the door with the same socket -Note a metal tab had to be bent silghtly so the wrench could go on the head of the bolt- I removed the plastic cam and made note of its orientation and that of the shim above it on the door. I put the shim and new cam in place on the door and installed the 2 bolts. I inserted the pin of the new hing into the hole in the cam (I had just mounted) on the door. I put the shim (the one put aside earlyer) behind the hing and replaced the two bolts. I held the shim and hing up against the door as I tightened the two bolts. When I was satisfied that the bolts were tight I removed the wooden blocks that were holding the door up so the door was supported by the new bottom hing assembly. The door now opperates perfectly and the refrigerator was not taken out of service for the repair. Total time including cleanup was a little over 15 minutes.

Sticking Light Switch

  • Customer: Jonathan from Lilburn GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 35 of 39 people found this instruction helpful
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.

Drawer slide broke due to overloading with beer.

  • Customer: Ashley from Brandon MS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 32 of 33 people found this instruction helpful
First I took a beer out and opened it then took a sip. Then I went into my garage and searched for my Black and Decker power drill with a phililps head on it. Failure to locate a phillips head bit i took another sip of beer and took out one of those old fashion screw drivers. I went back into the kitchen and much to my dismay the fridge didnt fix itself. After another sip of beer I took the old slide out and took it to the outside garbage. On my way around the house my neighbor started to mock my home fix-it skills and his back yard became the new home for the broken slide. I put the new slide in, reinstalled the drawer, and filled it with beer.

The refrigerator side of the side by side refrigerator stopped regulating its temperature causing cans and bottles to burst.

  • Customer: Jonathan from Cary NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 30 of 32 people found this instruction helpful
I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.

Leaking water lines fixed.

  • Customer: Thomas from Sammamish WA
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 19 of 24 people found this instruction helpful
The problem is the common issue that the proximity of the plastic water lines that leave the electrically controlled valve near the compressor in the bottom back corner of the fridge, means they become brittle and crack/break. Both the line leaving to the ice-maker that runs diagonally across the outside back of the fridge, and the line that runs under the fridge to feed the water dispenser failed at the valve, breaking off just where they start at the valve.

The result was I noticed a big puddle coming out from under the fridge (too late for the poor wood floor).

The solution, replace the parts. For the ice maker line, it is one thin line - its easy to replace other than taking care to uncrimp and recrimp the connection up at the entry to the freezer.

For the thicker tube, the one that goes to the water dispenser, you replace the reservoir tank that sits inside the fridge. It has the two lines leaving it permanently attached to the tank, hence you replace the whole thing. There are separate lines and a splice/union that can be used to replace just the last 6 inches near the compressor, but I chose to replace the whole unit. This describes replacing that water chill tank unit.

The tank sits behind the bottom 2 drawers in the fridge.. you see it when you pull out the drawers. It has two lines permanently attached, one runs out of one hole in the bottom of the fridge and to the back of the fridge where it attaches to the exit on the electrical valve. The other runs out of the other hole in the bottom of the fridge and runs along the side, then along the front from the fridge to the freezer side. There is a union that connects that line to another line that then runs up the freezer door. Remove the front cover under the fridge to see this line and the union.

To replace the tank, you have to disconnect it from both ends, where its held in by plastic nuts/unions. Water remaining in the lines will drain out when you disconnect them. I unscrewed the valve assembly from the fridge body and then unplugged the plugs to the valves to do the work (but left the fridge plugged in).

To do this work, I needed to raise the fridge side edge of the appliance, since the hoses route along the underside of the fridge. After you disconnect the two ends (at the union on the freezer side bottom front egdge, and back side at the valve) you can pull the hoses up into the fridge. Routing the new hoses will require you have at least that one side off the floor to get your hands under it. I got two 6" tall 4x4 wood blocks and tipped the fridge slightly, raising the right (fridge) side off the ground and slid the blocks under the fridge rollers.

To remove the tank, before you raise the edge of the fridge, there are two screws that you need to remove (top side and left side) from the storage tank.

I recommend that in addition to removing the bottom two drawers, you remove all the bins hanging in the fridge door, since you need to work in there with gravity wanting to shut the door on you. Once you have the tank unscrewed (and the hose ends disconnected) note which hose(based on where it connects to the tank) goes to which hole in the bottom of the fridge. Pull up the hoses from the inside the fridge. The tank is free..go put it in the sink and drain the water out.

Installing the new tank, remove any hose end caps and route the hoses back through the lower drawer support frame you pulled them out of, and feed the correct hoses back through the holes in the bottom of the fridge. I found it better to feed the longer one first, which leads to the water dispenser/front. I could then pull that one up front from under the raised fridge and clip it in place and then route the other hose fully though its hole and route it to the back of the fridge to the valve. This way I ensured I was sending the right hose to the right destination.

You will likely have to trim the hoses once the tank is reattached as they are slightly long. Be sure

This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe

  • Customer: Jeff from Columbia City IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 17 of 20 people found this instruction helpful
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!

Wouldn't dispense ice

  • Customer: george from palmetto FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 17 of 24 people found this instruction helpful
First pried off front panel, then removed 4 screws that hold dispensing unit in place, then rotated top of dispensing unit out, then pulled off electrical connector, then removed screw that holds switch in place and removed switch. Installed new switch by reversing above procedure. Only thing switch wasn't the problem. No ice problem was resolved later by replacing control printed circuit board which is located in the same area.

Kickplate grille cracked

  • Customer: John from Georgtown TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 15 people found this instruction helpful
Pulled off cracked grille and inserted new in grille holders

Ice auger rusted

  • Customer: Michael from Alto MI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 14 of 16 people found this instruction helpful
The OEM auger pitted and rusted. My ice was coming out brown. I had cleaned it before, but in no time is was back to 'spiced' ice cubes. I cleaned the entire ice bucket and disassembled, ordered the part and re-assembled. Now the disassembly was a different day than the assembly. It's a good thing the parts diagram was on the web, I am no Thomas Edison when putting things back together. It is pretty general though. I sand blasted the tin cover and re-painted before buying a new one. That had rusted too. Before that expense, I thought I would try it. Be careful of the bucket as it can crack. I am not sure when mine was cracked, but I noticed it this time. If you are contemplating the purchase of a new auger - don't. The new one is stainless and the old steel and chrome is a joke. The inside of the freezer where the bracket spins the auger is rusty too and the old auger will rust again in no time. Buy a new one for under $50 shipped to your door. Another note, be sure to remember what screws came from what hole. It will eliminate the guess work when assembling. Also, the spring on the arm that controls the crushed ice function, note the position before tearing apart.

Fridge door wouldn't close easily like it used to

  • Customer: Christopher from Roseville MN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Socket set
  • 13 of 14 people found this instruction helpful
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.

Rust had formed on some of the parts

  • Customer: james from garland TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 18 of 31 people found this instruction helpful
I had to completely disassemble the ice bucket (dispenser) to gain access to the parts that were being replaced.
*
It was helpful to have the exploded parts diagram to aide in reassembling the ice dispenser when replacing the parts.

BOTH SLIDES WERE BROKEN

  • Customer: John from Charlotte NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 10 people found this instruction helpful
I REMOVED THE SHELF, UNSCREWED THE SLIDE
RAILS AND REPLACED THEM WITH NEW ONES.
I REPLACED THE SHELF, PUT THE FOOD BACK IN AND I WAS DONE.

THANKS,

JOHN BOWERS

water line leaking behind refigerator

  • Customer: Michael from Merrimac MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 10 of 11 people found this instruction helpful
Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks

The refrigirator light would not come on.

  • Customer: Jania from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 11 people found this instruction helpful
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
All Instructions for the CSK25GRZAAA
1-15 of 444