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CSK20GAAAAD Hotpoint Refrigerator - Instructions

All installation instructions for CSK20GAAAAD parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CSK20GAAAAD
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Door would not automatically close.

  • Customer: Gary from North eastham AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 98 of 106 people found this instruction helpful
Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.

My wife said, "the refrigerator door won't close".

  • Customer: Gregory from Zephyrhills FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 42 of 45 people found this instruction helpful
Our refrigerator is a double door unit with ice and water in the left door. The right door was the one with the problem. It was 5:15 AM when the problem occured. I could see that the door was out of alighnment and had dropped down - preventing it from closing. I lifted the door and closed it. I wrote down the model number and found a detailed drawing of the appliance on the web site "partselect.com". When the hing earrived I compared it to the broken one. I removed all the food stored on the door, put several pieces of wood under the door to shim it to the same height as the adjacent door. I then removed two bolts from the refrigerator with a 1/4" socket set. I put the shim from the old hing aside for later. I removed two bolts from the door with the same socket -Note a metal tab had to be bent silghtly so the wrench could go on the head of the bolt- I removed the plastic cam and made note of its orientation and that of the shim above it on the door. I put the shim and new cam in place on the door and installed the 2 bolts. I inserted the pin of the new hing into the hole in the cam (I had just mounted) on the door. I put the shim (the one put aside earlyer) behind the hing and replaced the two bolts. I held the shim and hing up against the door as I tightened the two bolts. When I was satisfied that the bolts were tight I removed the wooden blocks that were holding the door up so the door was supported by the new bottom hing assembly. The door now opperates perfectly and the refrigerator was not taken out of service for the repair. Total time including cleanup was a little over 15 minutes.

Sticking Light Switch

  • Customer: Jonathan from Lilburn GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 39 of 43 people found this instruction helpful
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.

The refrigerator side of the side by side refrigerator stopped regulating its temperature causing cans and bottles to burst.

  • Customer: Jonathan from Cary NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 31 of 33 people found this instruction helpful
I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.

Drawer Slide Rails were broken

  • Customer: Mikki from Tooele UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 19 of 20 people found this instruction helpful
For the past 6 months I've dreaded trying to find the parts and make the needed repairs to the slide rails. I just didn't have time to search for part numbers and drag all the tools out. I even contemplated buying a new frig. I thought I would have to find the original "Owners Manual". How stupid was I?

Within 15 minutes the model number was determined and the parts (VERY EASY to find the exact part) were ordered. They arrived within a week (in a GE wrapper). I unscrewed two parts per rail and within minutes the repairs were done. It took me a lot longer to clean and wipe down everything to make the refrigerator look like new again. I bragged to all my friends (like I was some type of engineer) and have referred this website to many of them. What a fantastic experience. I saved over $1,200 and the hassle of moving a frig in and out of the house. Glad you're in business and on the web.

Door closing cam had disentigrated over the past 12 years.

  • Customer: Randall from Ashburn VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 18 of 20 people found this instruction helpful
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.

Door wouldn't stay closed & was out of alignment

  • Customer: Patsy S from Ahoskie NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 16 of 18 people found this instruction helpful
Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.

Fridge door wouldn't close easily like it used to

  • Customer: Christopher from Roseville MN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Socket set
  • 14 of 15 people found this instruction helpful
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.

Door gasket was broken at the bottom

  • Customer: Sonny from Bennettsville SC
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 12 of 14 people found this instruction helpful
First, I made a mistake. I took all the screws out and removed the gasket. This allowed the door tray to drop loose. Then, I realized that wasn't the way to go. So I remounted the door tray and the metal gasket supports but left the screws loose. Then, starting at the top, I worked the new gasket in behind the metal supports and tightened the screws along the way. I completed the installation by following this same method down the sides and at the bottom.

Refigerator door would no longer self close

  • Customer: Melvin from Philomath OR
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 9 of 10 people found this instruction helpful
Moved all items from door storage into refrigerator shelves. Removed top hinge cover held by single screw and top hinge plate held by two bolts. Lifted up door to clear bottom hinge pin and removed door. Covered open front of refrigerator with plastic wrap to keep cold in refrigerator with door removed. Laid door on kitchen counter top and removed bottom hinge assembly held on by two bolts. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door (helps to keep the three plates in same sequence and note the position of cam). Drilled out the rivet that holds the lower cam to the bottom hinge pin. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet). Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts. Placed cover on upper hinge assembly and secured with original screw. Removed plastic wrap from front of refrigerator and moved the items that originally were stored in the door back to provide weight needed for door to close properly. All done and the door works like new, and all in less than 45 minutes. Would have been a more difficult job without the pioneering of people on this site. Thanks to all!

The refrigirator light would not come on.

  • Customer: Jania from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 13 people found this instruction helpful
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

CAMS ON FREEZER DOOR BROKE

  • Customer: WALTER from FROSTBURG MD
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 8 of 9 people found this instruction helpful
REMOVED TOP HINGE AND ELECTRICAL CONNECTOR (FREEZER DOOR HAS ICE AND WATER DISPENSERS) THEN HAD TO TURN OFF WATER SUPPLY TO UNIT AND DISCONNECT THE HOSE TO THE DOOR AND REMOVE THE SPRING PROTECTOR FROM THE HOSE -- THIS REQUIRED REMOVAL OF THE COMPRESSION FITTINGS IN THE WATER LINE SO SPRING WOULD COME OFF OF THE TUBE.
THEN REMOVED BOTTOM HINGE FROM THE DOOR AND USED SAW TO REMOVE THE RIVET THAT HAD HELD THE CAM TO THE HINGE, USED A NUT AND BOLT TO ATTACH NEW CAM. PUT OTHER CAM (USED TWO) IN THE HINGE AND REPLACED LOWER HINGE UNIT ON THE DOOR. THEN REATTACHED BOTH HINGES TO THE REFRIGERATOR AND LINED UP THE DOOR PUT THE SPRING PROTECTOR AND COMPRESSION FITTINGS BACK ON PLASTIC TUBING AND RECONNECTED THE WATER SUPPLY AND ELECTRIC FITTING, TURNED ON WATER TO UNIT AND PRAYED THERE WERE NO LEAKS. PRAYER WAS ANSWERED, THE WATER DISPENSER WORKED PROPERLY AND THE ICE MAKER FILLED WITH WATER SO I THEN REPLACED THE HINGE COVER ON TOP OF THE UNIT AND THE GRILL AT THE BOTTOM AND HAD A PEPSI. A FEW YEARS AGO I HAD REPLACED THE CAMS ON THE OTHER DOOR WHICH HAD NO WATER/ELECTIC CONNECTIONS AND WAS A MUCH SIMPLER JOB.

Defrost Thermostat quit working

  • Customer: Jimmy from Palmer TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 10 people found this instruction helpful
Take the back panel off inside of freezer side. Cut the wires off old Defrost Thermostat and strip the ends. Attach the wires of the new one and tighten with wire nuts. Put back panel back on.

Refrigerator door wouldn't close right

  • Customer: Anthony from Highland Lakes NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set
  • 9 of 13 people found this instruction helpful
GET 2 "door closing cams"
Yep. same as some others here. found some black plastic pieces on the floor, when door wasn't closing right. I took the door off by taking off the top bracket. very easy. bottom bracket has the broken cam riveted to it. need hacksaw to get this off then punch it through with hammer and a screwdriver. this is the only part that took a little while. replace the closing cam and find a small nut & bolt or screw to replace the rivet you just sawed in half.
Replace the closing cam that is on the bottom the the door as well. even if yours isn't broken. replace it anyway. put door back on and done. not a diffucult project if you know about the rivet and needing 2 closing cams beforehand. good luck

Door hinge cam crumbled

  • Customer: Ralph from Portland OR
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 7 of 8 people found this instruction helpful
Simple job, empty the door shelves, remove top hinge, lift door off bottom hinge, remove bottom hing. The reassembly is the reverse, with a little cleaning along the way and a little white lithium grease on the hinge pins and cams.
All Instructions for the CSK20GAAAAD
1-15 of 361