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CSF20EBM Hotpoint Refrigerator - Instructions

All installation instructions for CSF20EBM parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CSF20EBM
61-75 of 183
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slide rail broke on for crisp drawer

  • Customer: Floyd from Pahrump NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 1 of 1 people found this instruction helpful
I removed the top shelf and removed broken rail and instaled new rail only two screws .

door not closing corecyly

  • Customer: steve from winthrop harbor IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 1 people found this instruction helpful
took top bracket off--then removed door--took
bottom bracket off bottom of door and replaced
door closing cam and reasembled---a piece of
cake

Door wouldn't close tight.

  • Customer: charles from moundville AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 1 of 1 people found this instruction helpful
I placed books under the door until I had enough to hold the door up about 1/2 inch higher then when it is closed. The books and the magnetic gasket will hold the door, JUST DON'T TRY TO OPEN IT TILL YOU'RE THROUGH. That's about how high the cams lift the door when opened. I removed the two screws holding the door stop. Then removed the two screws holding the lower hinge pin.

It takes two of the cams

and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.

Door Would Not Shut

  • Customer: Chris from Lecanto FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 1 of 1 people found this instruction helpful
Same problems as already described .... door would not close, plastic bits on floor, angry, ready to throw-out 15 year old “dog” and blow at least $1,000 on a new appliance!

This repair is dead easy. Remove the two bolts holding the top hinge and lift off the entire door. Don’t be surprised if the original Riser Cam has virtually disintegrated, mine was a wreck. Remove two bolts that retain the old flat metal “shim” and fiber “gasket”.

Fit new Riser Cam and re-use old shim and gasket. Replace door on dome-shape bottom hinge mount and then re-fit top hinge.

If in any doubt order new shim and gasket along with the new cam riser. Or, do as I did, and “manufacture” either of these parts from scrap material found in the workshop ....

Door would close by its self.

  • Customer: Kurt from Aurora IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 1 of 1 people found this instruction helpful
After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.

Door would not close due to broken closing cam

  • Customer: Donnette from Flagstaff AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
First, I was glad I read other posts on this repair as I would have only purchased one of the replacement cams when I needed two! I removed the top door hinge with a screw driver (cover) and small socket set for the door hinge. I then removed the door and removed the bottom hinge (socket set). The bottom hinge had a small rivit that held the bottom cam in place. I used a hack saw to cut off the rivit and replace the cam and secured it with a small machine bolt and nut. I then laid the door on its side and removed the top am from a bracket attached to the bottom of the door. I relaced the cam (second one) and reinserted the screws. I reattached the bottom hinge and then placed the door on the bottom hinge pin. I then held the door in place while inserting the top hinge pin bracket into place and retightening the top screws. I replace the cover with a screw drive which was the ahrdest part in trying to find the hole the small screw gets inserted into. DONE!

door didn't close on its own..

  • Customer: George from Hawthorne NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set
  • 1 of 1 people found this instruction helpful
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks

door didn't close by itselt

  • Customer: Louis from Anchorage AK
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 1 of 1 people found this instruction helpful
Placed blocks under the refrigerator door to take weight off the lower hinge pin. Removed the hinge by removing two screws into the refrigerator and two screws into the bottom of the door itself. This allows the hinge to be removed so the old nylon "closer" pieces can be removed (the one attached to the refrigerator has a rivet holding it in place so that has to be drilled out and replaced with a 3/16 inch bolt and nut). After re-attaching the nylon "closer" to the refrigerator side of the hinge and placing all the shims back in place, I re-attached the hinge to the door first, then the half hinge to the refrigerator. Had to line up the holes, tighten the screws and presto, the door closes like it was new again.

The freezer door side is more difficult as there are wires and a water line to work around.

Door closing cam split in two and door would not automatically close anymore.

  • Customer: John from Salinas CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 1 of 1 people found this instruction helpful
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.

Door would not stay closed

  • Customer: Jennifer from Holt MO
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.

Door wouldn't close with out help.

  • Customer: Rodger from Brunswick OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 1 of 1 people found this instruction helpful
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.

Door no longer closed on it's own and would not stay closed all the time

  • Customer: Dale from Hot Springs AR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 1 of 1 people found this instruction helpful
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.

Bottom cam at bottom of door broken.

  • Customer: Wayne from Concord NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

Fridge door stopped closing.

  • Customer: Peter from Woodland Hills CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 1 of 1 people found this instruction helpful
The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

Door had sagged, wouldn't close well.

  • Customer: Brian from Louisville KY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 4 people found this instruction helpful
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
All Instructions for the CSF20EBM
61-75 of 183