CDW9380N20SS General Electric Dishwasher - Instructions

On the Model PDW9880, there are about 14 screws to be removed. I used a large Phillips driver and a pair of needle nose pliers. You cannot use a cordless drill driver for about 10 of the screws unless you have a long bit, as the 10 screws are so close to the body of the dishwasher door that the chuck of the drill will not clear. At the top of the door there are two screws on either side of the latch. The two screws are attached to white plastic blocks that serve as a lip to hold the outer door to the liner. It took a little wrestling with the two plastic blocks to slide them out from under the lip, releasing the outer door. Be sure not to let the outer door drop away, as it will tug on the ribbon cables that connect the display to the dishwasher. Keep a towel or sponge handy to keep the
dishwasher handle from resting on the tile floor. There were 4 electrical connections, including two ribbon cables, both of which just pulled out. I needed a needle nose pliers to remove the 2 spade connectors from the detergent dispenser solenoid, in order to pull on the connector, not tug on the wire. The entire repair is actually pretty straightforward and easy. It took 40 minutes, doing it slowly and carefully. But please don't tell anyone that it is easy, because my wife thinks it was an extremely complex repair, involving the risk of high voltage electricity.

The replacement part fits different makes and models, and does not have any brand identification, other than the Cascade logo cast into the front. Other than that, it appears to be identical to the original. Note: The
soap cup does not open for several minutes in the cycle, so don’t waste time or frustrate yourself (as I did) by checking the dispenser during the first 10 minutes of the cycle. Incidentally, although the company is in Canada, my part shipped from Central California (Fresno) and arrived in the Los Angeles area the next business day.

Took old one out, put new one in in less than 20 seconds!

Had purchased SPRING DOOR, CABLE ASM, and HINGE CABLE PULLEY prior to starting repair, as I did not know which piece had failed. Cable assembly was the culprit. SPRING is heavy duty steel, HINGE CABLE PULLEY is nylon, and CABLE ASM (assembly) is braided steel with a steel plate at one end that ties into spring and an inadequate nylon piece that ties into the steel hook on the door. The nylon piece failed through tearing open. REPAIR STEPS: 1. Removed bottom cover plate at front. Two hex head nuts. Nut driver works best but Phillips head screw slots are on nuts. 2. Removed dime-sized cover plates located on either side of main unit where door seals when it is closed. Used Phillips head screwdriver to remove screws that are screwed into cabinets flanking dishwasher. Magnetic tip will help keep you from losing these between dishwasher and cabinet as they are too short to project through the access hole when fully unscrewed. 3. Lowered appliance feet using adjustable pliers. Slip wrench would probably work but six-sided appliance feet are slippery. 4. Loosened drain hose clamp from disposal and removed drain hose. 5. Shut off water line to dishwasher (under sink) and disconnected water line with slip wrench. Steps 4 and 5 were done to give me the slack I needed to pull dishwasher out from cavity far enough to access the side where the repairs were to be made. You may or may not need to do that--try pulling dishwasher out first and see how far it will go. 6. Looked at the problem, which was failed cable assembly. 7. Removed nylon Hinge Cable Pullley with nut driver. This allows cable removal. 8. Put cable back into place (loose) and then replaced Hinge Cable Pulley. 9. Reattached cable to spring on back end and door hook on front end. 10. Pushed dishwasher back into position. 11. Raised appliance feet to proper height. 12. Reinstalled side screws that hold dishwasher against cabinetry. 13. Replaced small screw cover plates. 14. Reattached drain line to disposal. 15. Reattached water line. 16. Turned water on and checked for leaks. 17. Reattached bottom cover plate to front of dishwasher.

It took more time to open the package than to actually effect the repair. I snapped the wheel on the axle, then snapped it in place on the front side of the dishwasher. It took less than 5 minutes to end the aggravation that had lasted months!

look at neww part first then r&r

Bought the small piece to fit inside each wheel and replaced them. Now working and sliding perfectly

I was thrilled with the service. I received my package less than 24 hours after I placed my order. We removed what wheels were left and put the wheel axles on and then the wheels and it rolls beautifully now.

very easy, snapped in the axle and then clipped all 8 on the bottom rack of the dishwasher. Don't know why I waited so long to replace!

I had a small leak from under the dishwasher which turned out to be a tiny hole in the Pump Connector. With the power off I pulled the dishwasher out of the cabinet and disconnected the water and drain lines to give me more room. I put the dishwasher on its back to have access to the pump assembly. A couple of nut drivers and the pump connector is accessible. Replaced the pump connector and over tightened it "Crack"... had to replace the Main Conduit connector ($50). I was able to turn a simple $20 repair into a $70 repair. Now that's talent!

First I removed the excess water by using my shop-vac both inside the machine as well as near the bottom drain valve. After cleaning out that valve (which somehow had accumulated a pair of underwear) it was apparent that the drainage pump motor was no working (loud hum, not spinning). Replacement was easy, folowing instructions found everywhere on-line. Now the machine is working perfectly again.

Simply took out the broken rack and inserted the new one.

We googled, "thumping noise" when running the dishwasher and one of the possible reasons was the Lower Spray Arm. So, we purchased a new one and replaced it. Problem solved.

removed defective axel and wheels installed new ones

Replaced the part by taking off the srews on the inside of the dishwasher door (all of them)to get to the backside of the soap dispenser. Remove an electrical connector by pulling (had to pull off using pliers as it was really on there). Then a couple of screws hold to to the inside of the door. Pretty straight forward.

After determining that the leak was coming from the sump connector, I had to completely remove the unit from the counter. After removing all the parts in the wash cabinet (wash arms,conduit,fine,course and sump filters),the sump connector nut was revealed which I loosened, but did not remove, with a channel lock plier. The unit was then placed up-side down where I then loosened all the worm clamps that attached the drain motor,pump,and turbidity sensor to the sump and sump connector.then I removed the brackets that braced the pump to the washer body and removed the pump.at this point,you should be able to remove the drain motor and turbidity sensor from the sump and remove the sump from the washer. You should also be able to remove the connector as well.Both these items are made of some type of rubber which seems to deteriorate from the soap which was caked all over them in my case. Just reverse the above process to re-install everthing. I didn't find this job terribly difficult and it was certainly better than spending hundreds replacing the unit.