Models > CDW9380N20SS > Instructions

CDW9380N20SS General Electric Dishwasher - Instructions

All Instructions for the CDW9380N20SS
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Wheels kept falling off the dishwasher rack
This is one of those things that after you do it, you wonder why you didn't do it sooner. Installation was a snap - literally. All I did was remove the wheels from the bottom dishwasher drawer (they didn't stay on anyway...and one had fallen off mid-wash and melted). I was able to re-use the wheels and simply snap in the new axels - which have a far superior design. I ordered a couple extra wheels to replace the one that melted and to have on hand...just in case. Delivery was incredibly fast - I received the parts the day after I placed the order. Why didn't I do it sooner?!
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Susan from Silver Spring, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 6 people found this instruction helpful.
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faulty valve
Turn off water .Remove 4 screws holding lower front panels.Remove panels, valve is on left . Remove 2 screws that hold valve , slip valve up over clip. Using pliers slide clamp back, remove hose from valve.disconnect wire clip , unscrew from water fill line. Install new valve in the reverse order
Parts Used:
Water Inlet Valve
  • Joe from NEW RINGGOLD, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
6 of 6 people found this instruction helpful.
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White latch on soap dispenser broken- would not latch
The first posted instruction is dead on (except there are 14 phillips screws (not 10) on inside of door. Also, when reconnecting the 2" quick connect, make sure it is fully inserted - otherwise the numbers on the display panel will not show correctly. Mine didn't the first time, and I had to re-open the door panel and giggle around with the connection to get the numbers to display properly.
Parts Used:
Detergent Dispenser with Rinse Cap
  • David from Stamford, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Water Leaking
First of all the part I ordered came a lot sooner than expected.
I thought it would take 5 to 10 days.
I ordered it on a Tuesday and it was at my door on Thursday.
The part was difficult to take off as this was the first time I attempted this.
When the new part came, I saw that I went to too much trouble to take the old one off.
It was installed in about 40 minutes and we were off and running.
Parts Used:
Water Inlet Valve
  • John from Lady Lake, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
8 of 13 people found this instruction helpful.
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The inlet pump stop working
Received part, removed lower panel and shut water and power off to appliance. Used flash light to see under dishwasher, removed the two screws that held part in place. Loosed clamp that held the water tube in place to part. Placed towel down to catch water. Pulled the line out so I could get to the nut that is attached to inlet part. Unhooked the plug after all water was gotten up. The main knuckle that's attached to the pump was on so tight that I took it to my local gas station for an mechanic to unscrew it for me....I have arthritis in my hands. Station is only two mins from me and wasn't a problem for them to do for me. Came back put fresh Teflon tape on joint and reattached it to new part. Attached all hoses and clamps, plugged electrical prongs back in and attached bracket back to body of dishwasher. Turned water on and checked for leaks. Turned power back on and ran a cycle of dishes to wash....all went well. If the knuckle was on so tight the job would have only taken about 40 min at best.
Parts Used:
Water Inlet Valve
  • Vanessa from FT WASHINGTON, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
5 of 5 people found this instruction helpful.
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The door dropped all the way down
The repair itself was simple. I replaced the broken plastic pulley and the cable attached to the door and spring because one end was bent. I also had to remove the fitting that held the pulley in place. In order to access the spring, I had to pull the dishwasher way out and that required disconnecting the water supply, the drain tube, and the electrical wiring! Then I had to reconnect everything. So although the repair took less than 30 minutes, the rest of the work took a couple hours.
Parts Used:
Door Hinge Cable Hinge Cable Pulley Hinge Arm Link
  • Dennis from GETTYSBURG, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
6 of 8 people found this instruction helpful.
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clunking sound every second when lower spray rotating
get fingers between lower spray arm and drive flange - rotate arm counter-clock wise and lift off...the arm was warped and hitting inside of lower door liner.
Parts Used:
Lower Spray Arm - Gray
  • D F from Estes Park, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
7 of 12 people found this instruction helpful.
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Pump Connector Leaking
Open dishwasher and remove the bottom spray wheel, filter, and unscrew the mounting bracket to release the pump connector below the bottom of the unit. Remove mounting screws at top front of dishwasher and carefully slide the unit out; you may have to pry side panels inward with a flat screwdriver in order to get the dishwasher past any cabinetry. Be careful not to pull the dishwasher too far out as the water supply and drain hoses could be damaged. Unplug the unit. Turn unit sideways and tip over onto its' back. At this point, the sump will have to be removed using a nut-driver and/or socket set. This will open access to remove the old pump connector. Replace the old connector with the new connector, and reassemble the sump, connecting and firmly tightening all connectors. Tip unit upright. Screw mounting bracket back into the bottom of the dishwasher and put the remaining parts back. Before pushing the unit back into it's nook, I advise running a quick cycle just to make sure there is no leakage. If there is no leakage, put the unit back, tighten the mounting screws and you're done.
Parts Used:
Pump Connector
  • Jim K from Whittier, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
6 of 9 people found this instruction helpful.
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lower rack wheel retainers broke an the wheels fell off
put the new retainers on the wheels then installed them back on the rack.
Parts Used:
Tine Retainer
  • Thomas from Louisville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 10 people found this instruction helpful.
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drain pipe was missing when purchased used dishwasher
oversized outlet not available in local stores, this one fit perfectly
Parts Used:
Drain Tube Kit
  • arthur from ALMENA, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Bottom dish rack would not roll in and out because several wheels were off because of broken axles. It had to be lifted to get in and out which resulted in many chipped and broken dishes.
I removed the bottom rack from dishwasher. Took off the wheels with the broken axles. Put the new axles on the new wheels and slipped them on the rack. They fit perfectly and rack now glides in and out smoothly. Easy as pie, and took less than 10 minutes. Parts arrived in just two days. Thanks for the great service.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Darrell from WAHPETON, ND
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 10 people found this instruction helpful.
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lower rack
remove lower rack. place in trash. place replacement rack into dishwasher
Parts Used:
Complete Lower Service Rack Assembly
  • Scott from Armonk, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
4 of 4 people found this instruction helpful.
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latch on detergent assembly broken off
Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friendly. I would order from them again for positive service reasons alone.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Carri from Louisville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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old part leaked
unscrewed dishwasher from cabinet, then I flipped dishwasher on it's side. loosen pump motor bracket arm on the end of the motor. loosen pump motor to pump conecter hose clamp and then unscrewed pump motor connector from dishwasher. To install I did the reverse. very easy.
Parts Used:
Pump Connector
  • robert from east windsor, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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Water leak under Unit
Remove Base Access Panel; Removed Valve Mounting Bracket & Valve; Disconnected Wire Connector; Disconnected Supply Line & distribution Hose; Reversed the Process. Piece of Cake; Part was O.E.M.Component Exact Fit; Took Longer to Write this than it took for Fix. Thanks I Will Be Back for other Parts.!
Parts Used:
Water Inlet Valve
  • GEORGE from LEVITTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
8 of 16 people found this instruction helpful.
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All Instructions for the CDW9380N20SS
46 - 60 of 383