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CCH12ASK Whirlpool Ice Maker - Instructions

All installation instructions for CCH12ASK parts

These instructions have been submitted by other PartSelect customers and can help guide you through the ice maker repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CCH12ASK
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Detergent Cup would not open during wash cycle

  • Customer: Robert from Taylor MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 15 of 15 people found this instruction helpful
This repair is very simple. Partselect.com sells a repair kit for this problem that you can use but for simplicity the entire unit is not that much more. First remove the four outside lower philips head screws on the inside of your dishwasher door. Support outer door panel while removing screws. This will remove the outer door panel to gain access to the detergent cup. Remove panel by pulling out bottom first then slightly pulling downward. You will then see the detergent cup. Unplug the two leads that are connected to the unit keeping in mind their orientation. Remove the five screws that hold the detergent cup in place. Remove the cup assembly and gasket. Clean gasket area and install new cup and gasket. Reinstall five screws (do not overtighten) and plug leads back in. To reinstall door panel position door panel at a slight angle and install top first sliding upward into place under control panel then push inward at bottom. Reinstall the four philips head screws on the inside and you are finished. The complete repair will take you less than 30 minutes.

Lost the faucet adapter

  • Customer: Victor from Demotte IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 9 of 13 people found this instruction helpful
I had to replace the faucet in the kitchen sink orignnally. However since I use a porteable dishwasher, its hose connects to the kitchen faucet. The new faucets aerator is threaded differently than the old so that the dishwasher adapter would not screw in. I had misplaced the adappter kit that came with the dishwasher last year, so I ordered the adapter from partselect.com. when the part came a few day it was a simple as screw out the old aerator, screwing in the new adapted and then putting the modified aerator from the old faucet back in so that the dishwasher can be connected as needed.

Detergent Cup did not work

  • Customer: Reavis from Asheville NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 6 of 6 people found this instruction helpful
I would recommend getting the entire unit. I could have replaced the electrical component only, but the other parts were deteriorating.

I removed the 4 screws in the lower side of the door and removed the front.

I lossened the 6 screws holding the detergent cup. This was done with a small hex wrench.

I replaced the dispenser and connected the wires back onto the electrical sensor.

I put the front back on the door and tested the repair. Worked fine

I will be replacing the door gasket next. I found evidence of leakage when I removed the front of the door to replace the detergent cup.

DIshes not getting clean. Cover of detergent cup sticking half way.

  • Customer: Paul from Summit NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 4 of 4 people found this instruction helpful
After nearly 20 years of use (and no service) my Maytag dishwasher stopped getting dishes clean. I called Maytag and they made me an appointment with a nearby service center. The Maytag person also suggested I do a run with an open container in the dishwasher filled with a couple of cups of white vinegar – since that dissolves the white scale buildup from hard water. That helped a lot. Yay Maytag!

I had 5 days to wait for service, so I started Googling. I found very negative reviews of my local service center, but I also learned that I could buy a replacement detergent dispenser online and I found excellent simple instructions for installing it. It arrived in two days and I installed it. The hardest part was removing the front panel of the dishwasher to get access and supporting it while taking out the last couple of screws – then holding it in place afterwards while putting the screws back in. I recommend having a second pair of hands!

I also realized that the two rotating spray arms (at the bottom and at the top) weren’t rotating! They’re easy to remove (just unscrew the center component), and I found that many of the holes were clogged – including all the ones pointing sideways that make them spin. I had to force water inwards through the holes to dislodge the debris, then I filled the arms with water through the center hole and sloshed it around to clear things out. That worked. I put it back together – and the dishwasher is now as good as new!

For good measure I took the cover off the strainer in the bottom to clean it, but surprisingly the strainer was almost completely clean.

I cancelled the service appointment, of course. I’m sure I saved a lot of $$$.

I had read that recently mandated reformulation of dishwasher detergent with lower phosphate content makes it less effective – but I’m not seeing that: a little simple maintenance and my dishes are 100% squeaky clean again!

detergent dispenser not opening

  • Customer: George from Norwood MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 2 people found this instruction helpful
Just as everybody explained, 4 screws for the door panel, 6 screws for the dispenser, out and in, 15 minutes!!! There are plenty of screws on the door but, once i knew i was looking for 4 screws, it was a cinch!!! Thanks for that tip. All my appliances are the same age so i 'll be back to this site again!!

Dishwasher would not dispense second load of detergent.

  • Customer: Richard from Warner NH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 2 people found this instruction helpful
Since the bimetal repair kit was not available, I bought the complete detergent cup, gasket, and bimetal switch assembly set. This was still far cheaper than paying for a professional repair. All I had to do after shutting off the power is to remove screws to open up the door (door trim/6 screws & 6 screws on the inner side of door edges to remove outer wall of door). The detergent cup assembly is right there for easy access! I unplugged the 2 electric wire plugs to the bimetal switch (paying attention to which plug goes where for when I reassemble), removed the 6 screws that mount the cup assembly, removed assembly and gasket, cleaned the surfaces, and reassembled with the new assembly. Very, very easy to do and everything works like a charm!

detergent cup would not always open during wash cycle

  • Customer: Michael from Sacramento CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 2 people found this instruction helpful
first I removed the 4 screws that hold the bottom part of the door cover and then removed the 6 bolts
with a power screw driver with nut attachment.I then reomved the 2 wires which are color coded and noted which one went where.I removed the old unit and installed the gasget and new detergengent cup,the wires,bolts and door screws.You do not have to remove the screws to the top part of the door.The screws are located inside the door on each side. Took about 20 minutes.

The detergent holder wouldn't spring open during the wash cycle

  • Customer: Aron from New Berlin WI
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 2 of 3 people found this instruction helpful
First, I had to remove the outer face panel of the door. Four screws on the inside of the door hold the large panel onto the front. Removing these screws and the panel revealed the detergent cup assembly. There is no need to disconnect the power as long as the door latch is in the open position for this repair. I removed the two wires, blue and white from the leads, keeping note which was attached to which lead. I used a hex head screw driver to remove the 6 screws that hold the detergent cup in place. After removing the detergent cup and gasket, I cleaned the surfaces with a scouring pad to make sure the new gasket would have a good seal. I installed the new detergent cup with the 6 hex screws and re-attached the leads. I replaced the face panel with the four interior screws after running a couple cycles to be sure the problem was fixed, which it was.

Detergent dispenser would not always dispense detergent

  • Customer: john from union NJ
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 1 people found this instruction helpful
It was either the timer assembly of the Dispenser cup assembly. After looking at the dispenser critically< it appeared that the cam was quite worn. The replacement was accomplished by removing the bottom part of the door (4 screws) and then removing the dispenser cup (8 hex-head screws). If you keep the starter lever to "off" there is not power to the timer and you do not need to disconnect power

Soap door wouldn't open.

  • Customer: Charles from Cement City MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 1 people found this instruction helpful
Removed four screws that hold front panel. Disconnected two wires, removed six screws, cleaned of old gasket material. Installed new gasket and soap dispenser with six screws. replaced two wires. replace front panel.

Soap Dispenser did not always open due to leak around the stem

  • Customer: Jim from Woodbridge VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 2 people found this instruction helpful
Removed front panel by removing four screws. Used 5/16 nut driver to remove six screws holding dispenser and disconnected two wires. Inserted new dispenser and reattached cover. Longest time taken was to realign cover properly. Best approach seemed to install with door as near vertical as possible and to start screws by hand. ONLY FOUR screws hold the panel in place. Very easy repair for anyone. part arrived sooner than expected.

WOULD NOT DIPENSE SOAP

  • Customer: JOHN from RED HOOK NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 1 people found this instruction helpful
REPLACED WHOLE ASSEMBLY

Detergent cup wouldn't open during wash cycle

  • Customer: Shayne from Andover KS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 1 people found this instruction helpful
Firstly, I'm a 58 year old female and this repair was relatively easy for me, thanks to all the marvelous instructions on this site from others who made this same repair. Like the others, I removed the four lower screws on the INSIDE of the door along either outer edge. Before that, in error, I removed the four screws along the very bottom of the door, big mistake, hard to get them back in correctly. Removed the door panel and took out the 6 nuts from the dispenser cup, slipped the electrical clip thingys from the posts by slightly wiggling them straigt off, remember which color goes where. Cleaned the area around the old gasket and reattached the new gasket and dispenser cup. This was a little tricky holding it in place from the inside while using the nut drive on the outside. Whew! That was the hardest part for me. Thanks to all for the previous detailed instructions. I now have really clean dishes! Yay! Great feeling of accomplishment.

Broken Detergent Cup

  • Customer: John from Anoka MN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 1 people found this instruction helpful
I removed four philips screws to remove the front door panel. Next I removed the screws holding in the detergent cup. Removed the two electrical wires from the cup release. Reveresed the process to install the new detergent cup.

The detergent cup would not open during wash cycle

  • Customer: David A from Covington KY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 3 people found this instruction helpful
I removed the 4 lower Phillips head screws on the lower inside of the door.(thanks to a tip from Robert) This removed the front panel allowing access to the detergent cup. I removed the 6 screws holding the detergent cup. Removed the old detergent cup and gasket. Installed the new cup and gasket and reinstalled the front panel. Amazingly easy. Now it's on to my stove. I'm hooked on your website
All Instructions for the CCH12ASK
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