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CCE9300BG Jenn-Air Cooktop - Instructions

All Instructions for the CCE9300BG
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cook top was broke
we removed the old cook top sixteen screws and four bolts was removed put the new top back on and put all the screws and bolts back in job done
Parts Used:
Cooktop Cleaner
  • Ed from Bellefontaine, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
7 of 12 people found this instruction helpful.
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burner/s could only be on off or high, nothing in between
First, disconnected downdraft fan from ductwork below stovetop. Pushing from below, was able to lift entire stovetop assembly up to expose nuts holding glass top to the underlying burner assembly. used 2 lengths of 2x4's under the whole stovetop assembly to hold it up while I worked. Unscrewed all hex nuts and 2 screws at top of downdraft opening and easily lifted glass top off, exposing elements below. Removed a few screws holding defective switch in place. I then moved one wire at a time from the old switch to the new switch. I actually followed directions of another partsect customer. His step by step directions for the wiring was invaluable. Worked perfectly. My wife and daughter are very impressed.
Parts Used:
Dual Surface Burner Switch Kit
  • Michael from West Hartford, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 6 people found this instruction helpful.
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The 6" heating element stop working on the stove top.
First I reviewed a video on YouTube by this site. Even though the range on the video was not the same as mind, it gave me an idea on what to do. I proceeded to pull the rang out from the wall and disconnected the power plug. Next I removed two screws from the back located on the left and used a flat blade screw driver to depress two brackets on the front to release the glass top panel. I unplugged the wiring harness and disconnected the grounding wire and took the glass panel off and laid it upside down on the kitchen table. I removed the old heating element first by unplugging the wiring and removing the brackets that held it in place. Installed the new one, plugged in all wirings, brackets, screws and replace the top back on the stove.
Parts Used:
6 Inch Element with Limiter
  • JULIUS from JACKSON, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Left front burner went out.
Removed 8 screws of retainer holding glass top to box.. Pulled 5 knobs and glass top and set aside. Popped 2 retaining clips holding burner , removed them and transferred to new burner (#12 and #48 position). Used wide blade screwdriver to facilitate removing terminals from old burner and attached terminals to new burner.Popped retaining clips into crossbeam, put glass top on and 8 screws back into retainer. Works great.
Parts Used:
6 Inch Element with Limiter
  • Donald from North Highlands, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 7 people found this instruction helpful.
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One of the electric stove top elements had burnt out
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.
Parts Used:
6 Inch Element with Limiter
  • Anthony from Palmyra, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Indicatror Light For 6" Burner Quit Working
Ok this is a glasstop jenn air cce3531b, 5 burners, 11 years old. I am computer data entry employee and 56 years old. I have never done repairs myself in the past but decided to try. I ordered a new burner and indicator light as I wasnt sure which to replace. I found the main breaker and shut it off. I lifted the stovetop out of the counter opening by pushing it through the bottom and placed it on the counter with a towel under it, I had plenty of room to work so that was very easy. I used a nutdriver set to remove 12 screws and lifted off the top very carefully and placed it in the other room , since I had to repair unit thought I would also clean and replace the foam tape around the perimeter of the glasstop. Ok now I unscrewed 4 more screws with the nutdriver and replaced the indicator light, that took about 6 minutes so far. Then I turned the breaker back on and tested and it did not work. Turned breaker back off ,now I replaced the burner by lifting it out of the opening very easily, unscrewed with philips screwdriver 2 screws and the new burner was exactly the same as the existing one so I just slid the old connections off one at a time and replaced them as I went along onto the new burner, screwed it back into place and turned the breaker on and tested it and it worked. I now turned the breaker back off and took off the old foam tape from the glasstop and replaced with new, fit it back onto the base and screwed the 12 screws back in and placed it back into the counter opening and turned breaker back on and now all is fixed and I saved $100 dollars in labor fees. This took 35 minutes and was easy for me. Thanks you partselect
Parts Used:
6 Inch Element with Limiter
  • NANCY from LITTLETON, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 6 people found this instruction helpful.
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Small burner would not work and could not control heat when large burner was on
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
Parts Used:
Dual Surface Burner Switch Kit
  • Beverly from Manteca, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
4 of 7 people found this instruction helpful.
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Jenn-Air dual burner would not turn off
Followed the first persons instructions and they worked perfectly including using the jumper wire.
Parts Used:
Dual Surface Burner Switch Kit
  • James from CENTENNIAL, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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The burner would turn on and not off. The temperature just kept accelerating.
Raised the unit and blocked it with 2 boards. TURN OFF THE POWER IF YOU WANT TO COMPLETE THIS REPAIR. Removed the philip head screws for removal of glass top. Remove the corner screws on switch end. Remove screws holding the switch. Remove screws holing the bracket for all switches. Lift and roll gently to get at wiring. Follow the directions for moving wires from old switch to new switch. MOVING WIRES IS THE MOST IMPORTANT STEP. Reverse your procedure to put back together and when finished remember to turn on the power.
Parts Used:
Dual Surface Burner Switch Kit
  • Norbert from SPARTANBURG, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Stove knob shorted out
Note that this model# is not my exact model#, I couldn't find it - but its almost identical to this newer version of my Maytag glasstop drop-in stovetop.

Also note that these instructions are VERY generic and not detailed, as most all stoves will be different in assembly.

Be advised that you are NOT getting the part you see in the picture. It is going to be a newer part that does the same thing. It's a lot smaller and has an offwhite top. It will STILL work, don't return it! The only difference is that the labels on the connections will be a little different - see the other post here on this page that shows how they differ and what to connect to what. Thanks to them I was able to complete this fix easily!

Close the breaker to the stove to ensure no electricity is running to the stove! Use a voltage tester to make extra sure no electricity is running through the cables, they are cheap at home depot!

Just disassemble your stovetop to get to the area that houses the switches. You will see the switch boxes underneath where your knobs go. Take a picture of all connections if you can so you remember where everything plugs in. You'll have about 3-6 cables connected to the switch depending on your stovetop. There are labels on the old switch (L1, L2, etc) at each electrical connector the cables attach to - probably on the top or bottom of the switch. Write down the connector label and what color wire its connected to. Do this for each connection.

If the old labels dont match your new labels, you have an older switch and need to check the other post on this page that someone posted showing how the old labels translate to the new labels.

Now reconnect everything back the same way you took them off and you are good to go!

Such a simple fix and you'll save hundreds.
Parts Used:
Surface Burner Switch
  • John from PLANO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
2 of 2 people found this instruction helpful.
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Inner Element Would Not Heat
I did not mark wires with their associated numbered connections on the old burner but I did take pictures prior to removing the old burner. This slightly complicated finding the right connections for the wires on the new burner but the photos taken were invaluable in doing so. The placement of burner connections between new and old was different. Additionally, there were 2 connections on new and old that were not numbered. These turned out to be the power to the inner and outer coils and their connections were determined by examining the burners and connecting accordingly. Also, not mentioned in the instructions was a light on the new burner that the old burner did not have. I removed the light and the wire connecting it to the burner and connected the freed new burner connector based on the old/new burner connection numbering. Despite my lack of confidence that I correctly installed the burner, it worked on the first try and I am very happy to have it fully functional again.
Parts Used:
Dual Radiant Element with Limiter
  • Todd from STATE COLLEGE, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
2 of 2 people found this instruction helpful.
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Large element on stove top burned out
The replacement unit was a substitute part. Wiring slightly different. Instructions bare minimum. Follow instructions and it does work. No instructions as to how to remove the stove top. Been there before so sort of knew how. Nothing in the Jenn Air manual for stove top removal. The control panel has to be removed, two screws on each side and four hex screws on bottom, this allows for the disconnect of wiring for the top.
Remove the two trim pieces one on each side. One screw at top and one at bottom. The trim piece will move towards the rear and come off. Two screws on each side and two in the back will release the top. Remove top and lay on padded surface. You are ready to replace unit.
Parts Used:
Dual Radiant Element with Limiter
  • Betty G from MOSCOW, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Dual radiant broken
My genius scientist husband responsible all electric string connections, I responsible buy right parts and all support work, we worked as a team and fix the problems:) :)
Parts Used:
Dual Radiant Element with Limiter
  • Yi from WOBURN, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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center of duel element burner was not working
replaced burner by following the wiring from the photo we took. worked god except was cooking to hot and would not cycle. went to use my smaller burner in the back on the same side and the center of the double came on. so we watched another video looked at what we did wrong with the wiring. here we wired the burner slightly wrong we did not follow the numbering. this time followed the numbering and all is good. burner is working good and cycling.
Parts Used:
Dual Radiant Element with Limiter
  • Candi from COLUMBIA STA, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Engaging dual burner switch would blow breaker. All other elements worked fine.
Isolated circuit by disconnecting cooktop breaker.
Disconnected blower duct, raised cooktop above the countertop to access screws holding the glass surface.
Blocked in place--no need to completely remove cooktop.
Removed screws around top of pan with 1/4-inch nut driver--only need to remove any screws close to top of pan and glass surface.
Lifted off glass surface.
Dual burner switch bracket needs to be removed to access switch and to disconnect wire harness connections.
Note there was one screw holding bottom of bracket which was hidden by the wire harness.
I was concerned with connections from other reviews; however, in my case, the switch and connections were identical to the original--no problem.
Reinstalled bracket and glass cooktop--need to remember flange location (inside versus outside) to assure easy alignment of screws. Drop cooktop back into countertop and reconnect blower duct.
Powered back up and dual burner now fully functional.
Parts Used:
Dual Surface Burner Switch Kit
  • Charled from MINNEAPOLIS, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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All Instructions for the CCE9300BG
16 - 30 of 63