CCE9300BF Jenn-Air Cooktop - Instructions

IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.

I followed your excellent service instructions.
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less

Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.

Followed Igor’s instructions and it was very easy and straightforward. New switches work great.

My cook top has the red wire piggybacked along all the cook top switches. It was easy enough to reroute the red wire coming from the dual surface burner to pin 4 i believe on the new switch. Follow the previous thread and look at the instruction sheet online for this switch

number to get the correct part was problem. item number was a whirlpool number. all other soureces i could not get the part. part selec t was able to come up the whirlpool item number. when i received the correct part it did not take long repair the problem. thank you for all your help.

Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done

raising the cook top on to 2x2s, one on each end, allowed me to remove the 9 sheet metal screws that keep the glass top fastened to the box containing all of the heating elements and controls. After removing the control knobs and the glass top, everything was clearly visible. Removing the four screws that hold the control box frame in place allowed me to turn the switches upside down and photograph the placement of all of the wires on the pins. I then transferred the wires from the old switch to what I thought were the corresponding pins on the new switch(the replacement switch has more pins, and they are not located in exactly the same spots as the old switch). When I turned the power back on, the switch turned the burners on, I had heat but the indicator lights didn't work. I turned the breakers back off and rewired according to a previous commentors wiring directions(his model was not exactly the same as mine), the indicators worked but I was back to no heat. I called my son, who has his own commercial electric company,and he looked at my photos from before, the diagram that came with the new switch, and it took him about 15 minutes to reconnect the pins to different wires and when we turned the power back on---both indicators and heating elements worked. It was the dual switch and double indicator that made it more complex to figure out. Nice to have very smart kids.

Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.

First, the diagram on your website said remove two screws. The diagram looked like they were on the back of the stove on each side. On my stove there were three screws that were visible under the front lip upon opening the oven door. I removed the top, which comes completely off and set it aside. Be careful when removing the top. Don't drag it out, otherwise you'll tear up the asbestos around the other burners. Two people would be better for the inexperienced people. The new elements have been redesigned, so the diagram doesn't fit what you are looking at. Plus, the diagram on paper is looking underneath the element when you are looking down on the top of the element. I removed one wire and put it in the same spot on the new. Turned out it was not the element that was bad. It was a loose wire in the inside of the control panel.

I didn't repair anything because you sent me the wrong part! I submitted a claim to return it and it's been a week, and I have heard nothing from you. Horrible customer service, I'll be calling today.

Couldn't hook up the wires since the instructions were so cryptic. Ended up fixing old control and re-installed it. Worked fine.

Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.

Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.

Unplugged the range, took off back shield (4 screws) unplugged the old part and plugged the new part in, put the shield back on and plugged the range back in. When you remove the light unit behind the lens after unplugging the two contacts slide it sideways toward you, it is slotted, don't try to pull it straight out or you will break the lens.