CAV4004AWW Magic Chef Washer - Instructions

found your web site and the helpful hints Thank you it works wonderful even washing heavy loads

looked at the digram on partselect and did the repair

Remove one screw, deep inside the auger, (used a 10" extension on my power drill to bolt off and bolt on the new part. Snap its done.

Popped the cap unscrewed the old part slid in the new replaced the bolt and we were back in business.

Awesome service I had the part before a repair person could make a house call. Also I have a home warranty and this route ended up being 5 dollars cheaper :) Cheaper and faster gotta love it.

The repair was easy. 5 minutes after grabbing my tools the job was done. It was easy to find the part I needed on the web site.

When I received the replacement part it did not look exactly the same as the one that came off the washer. After watching the video that was sent with the shipment confirmation I very clearly understood it and was able to do repair in about 10 minutes. It was so easy, I wish that there were more repairs to do to take advantage of your wonderful customer service. You have created a customer for life. Thank you

We went on line and found the correct part. It arrived in 3 days. said it might take 7. Husband and son dismantled the old plastic outer tub that had been slit by the screwdriver. Put the new one in, and filled the tub up with water to check for leaks. When the water got to the level of the fill line, it started leaking. We pumped the water out and stopped to wait for daylight. Next day we lifted the top of the machine and filled it again...the line that goes to the water level knob...was off. The woman found the leak and put the hose back on. We were semi worried when we read the reviews, but in the daylight, it really wasn't all that difficult to change out the broken tub.

Took access panel off of back saw that hose had pulled off of tub, thus the rinse water was just running on floor, re attached hose when the rinse cycle finished and the brake stopped the spin it jerked the hose off once again. It had a spring clamp holding it on, so I reinstalled it with a worm/screw clamp, no problems since. Ordered a new hose to have on hand in case. Jim

you need a ratchet with a socket extension 6" or better to remove the bolt then replace the agitator. The Job is extremely easy.

Simply watched your video, which was very well done, followed step by step and in about 20minutes the washer was successfully repaired. You have a great business model, the the part was easy to order, the shipping was prompt and the video was a plus Steven Hopkins

pulled off the old & pushed on the new

Disconnect water, power and drain lines. Tip machine on side and remove drive belt. Release 2 clips retaining the top. A putty knife inserted here will do the job. Remove 2 screws holding the front panel and lift straight up to remove. Remove rear access panel and remove hose from the water pump. Be prepared to collect a bit of water when doing so. Disconnect the small hose attached to the drum at left rear. Using vise grips adjusted to grip them TIGHTLY, remove the 6 springs attaching the drum assembly to the machine base. Tip the machine on it,s side (unless you have an assistant) and remove the drum assembly slowly as you make sure the pulley at the bottom clears the bottom hole. With the drum resting upside down loosen but DO NOT REMOVE the 6 screws securing the dish shaped metal plate that holds the snubber in place. I used a 1/4" drive socket wrench with a short extension, a universal adaptor and a 5/16" socket. The snubber will spin freely can be easily removed when these screws are loosened enough. Clean the area thoroughly and then insert the new snubber. Be sure to center the new part carefully and tighten the 6 screws evenly and firmly. Return the drum to the machine and reinstall the 6 springs by again gripping them FIRMLY with vise grips and lifting them up until they slip into their positions. This is the hardest part of the job, take your time and be careful. I elected not to replace these with new ones as mine were not weak or broken. Connect the pump hose and small hose at the back of the drum. Attach the front panel and top. Replace the belt. Reconnect hoses and power cord. Leave small panel off the back until you run the machine and check for leaks. Good job.

opened top using screwdriver to release clips, used socket set to remove two screws holding front panel in place, removed water pump by removing 3 screws and 2 hose clamps, and replaced old pump that had a bad bearing with new water pump -

I unplugged power, then tilted washer back, leaning against wall. I removed the fan belt and manually rotated three things (motor, pump, and transmission). The water pump did not rotate smoothly. I then ordered the watere pump. To install the pump, I simply removed the water supply lines and opened the access panel on the back of the washer. Replacing the pump is as easy as removing 3 bolts and two hoses, installing the new one, and reconnecting. Then reconnect water supply and belt on bottom of the washer.

Don't get unhinged by this easy repair. Easily ordered on line and got the part in two days. The only hard part was the screw was inside up under the washer body and not visible. I had to use an "s" shaped screw driver to take out and put in one screw due to the small work space.