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CAV4004AGW Magic Chef Washer - Instructions

All installation instructions for CAV4004AGW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CAV4004AGW
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One of the plastic hinge pins brroke

  • Customer: Allen from North Little Rock AR
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 461 of 458 people found this instruction helpful
I used a flat screw driver to push in on the releases so I could raise the top of the machine. I then used a torx tool to remove both parts of the hinge, and then used a #2 phillips screw driver, on the new screws I'd also ordered, to re-attach both of the hinge parts. Every thing went just as anticipated.

bearing on water pump siezed

  • Customer: kevin from rochester NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 72 of 78 people found this instruction helpful
back panel,belt two hoses,three screws, $100 dollars for the part!! pump is a molded part with a bearing insertion, is made in USA ! I'm guessing around 7 to 10 dollar manufacturing cost. I'm thinking that kind of mark-up is only exceded by the pharmacutical industry. I'm looking to buy a used machine for parts!!

EXCESSIVE Banging, shaking and squeaking while on Spin Cycle

  • Customer: robert from simpsonville SC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 66 of 69 people found this instruction helpful
1)Start with empty washing machine.
2)Disconnect Hot, Cold, Power and Drain lines
3)Move machine to open area, open top by popping 2 front retaining clips.
4)Remove Front panel, remove small clear water level hose at lower rear of tub.
5)Remove small Rear access panel, disconnect large tub drain hose from pump and drain into small container, about 4 cups of water will come out.
5)Remove the 6 suspension Springs.
6)Place two large towels next to washer and tip machine onto its side slowly.
7)Remove drive belt from bottom, and slide out wash tub assembly thru top opening, be Careful not to damage large Plastic drive pulley on bottom of tub.
8)With tub upside-down, remove drive pully small plastic cover in center, remove E-Clip and remove pulley.
9)Slowly loosen snubber ring retaining bolts a few turns, DO NOT Remove, just loosen enough until snubber is free to move around.
10)Remove snubber ring by walking it around the retaining ring and install new snubber.
11) Clean machine cabinet and clean machine base where snubber touches with alcohol or Windex.
12) Reassemble in reverse order and Do Not Forget to reattach the small clear Water level sensing HOSE to the tub before closing the top.
13)Place Drive Belt onto the 2 small pulleys First, then slowly turn large pulley while walking belt onto it.
14)Reconnect machine to utilities and test run on small load to ensure no leaks and propper operation.
15)Enjoy Quiet free operation once again :)

The bearing had some kind of metal (couragated) piece that worked it's way loose and was hanging up on the pump housing or retaing plate.

  • Customer: Kathy from Wellington KS
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 40 of 42 people found this instruction helpful
Removed the old pump,- disconetced the two hoses, and 3 retaining screws, sliped off the drive belt,. installed the new pump! simple!

Skreeching noise during spin cycle

  • Customer: Robert from Mesa AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 34 of 34 people found this instruction helpful
Pulled out washer, laid on front, removed access panel and the pump was right there. Three screws with 5/16" nut driver, pliers to release hose clamps, remove hoses, remove belt from pully, remove old pump. Install new pump with three screws, two hoses and clamps, finally put belt on new pulley and other small pulley and used screw driver shaft to pull belt on to large pulley. replace access panel, put washer back in place. It literally took me more time to clean the floor under where the washer was than to change the part. Piece-o'-cake.

The unit was leaking during agitation and spin cycle

  • Customer: Dan from Grain Valley MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 29 of 31 people found this instruction helpful
I had to remove the back lower panel with a nut driver (approximately 8 screws) as well as the front panel which is removed by poping the top of the unit removing 2 screws and swinging the panel down and lifting off.
Remove the bleach fill cap (pry off). You'll need a long extension on your ratchet to remove the bolt holding on the agitator. Next remove the inner tub which is held on by 4 bolts. The outer tub is a bit more difficult. You will need to remove all 4 shoulder screws from the top as well as the six that anchor it to the spring assembly around the bottom skirt. Since it was 7 years old I had to muscle the outer tub and rotate it to get around the inner tub transmission flange.
I'm not sure which of the 3 parts were leaking so I ordered and replaced all 3.
I don't know if it was necessary but I scraped and cleaned the aluminum flange plates where the gaskets seated.
At this point it was easy to replace the tub to housing gasket and tub/housing seal.
During reassembly I also replaced the basket to centerpost gasket.
I went with standard delivery but got the parts the next day.

Hinge pin on one side and Lid hinge on the other

  • Customer: Jon from Ridgecrest CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 28 of 32 people found this instruction helpful
First I popped the lid up to about 70 degrees. Then removed the two hinges. Then removed and replaced the two hinge pins. The key is to then just start the two screws for the hinges, slip the pins in and then tighten the hinge screws. Total time was 5 minutes.

washer would agitate, pump, but not spin

  • Customer: steve from lebanon OH
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 29 of 35 people found this instruction helpful
First I unplugged it, then removed the agitator and tub assemblies, then I tipped it back and removed the belt and pully and thrust bearings. After reading on here I learned the brake would stick and after installing the thrust bearing kit I found out I couldnt fit in the shims. That led me to believe the brake was siezed inplace so i couldn't fit in the parts. I removed the thrust bearing kit and removed the transmission assembley. I took apart the brake and found the two pieces had siezed together, after I got them apart I sanded both peices and lubed the shaft with high temp silicone like you would use on a cars brake system. I put the brake back together, BE VERY CAREFUL THE SPRING HAS ALOT OF PRESSURE! I then put the transmission back in, reinstalled the thrust bearing kit and it fit great. I put in the tub and agitator and washed clothes.

make loud rubbing noise like a finger on wet glass

  • Customer: michael from mountain home ID
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 25 of 25 people found this instruction helpful
It auger would barely spin and the machine would squeal to a stop after the spin cycle. After reading some other posts on here, I decided that it is most likely the brake so I bought the brake repair kit.
Because the machine was old, I took the time to clean it while I was repairing the brake; thus the extra time, but it was well worth it.

1) go to hard ware store and buy 6 2" #10-24 screws; they will be required to remove and install the brake spring

2) you have to gut the machine (which is very easy) - working from the top
* unplug, drain water, and move it to an open space where you can easily work on the floor around it, and where you have a wall to support the top panel of the machine
* tilt washer on the side and remove the drive belt and pulley from the main shaft in the center
* lower washer and then remove the front panel and raise the top panel to rest against the wall/backstop
* remove the auger
* remove the white top from the tub
* remove any hoses connected to the plastic tub
* now you can push the tub to each side so that you can remove the springs - it is easier if you have someone push the tub down from the top while you remove the springs with pliers.
* remove the tub

3) remove the brake - working from the top with the tub turned upside down
* remove every other screw from the break and replace with the 2" screws
* remove the remaining original screws and replace with the 2" screws
* now, release the screws so that the brake spring is release with equal pressure on each screw
* remove the brake guts and replace with new

4) now would be a good time to clean out any mold and mildew

5) re-assembly is opposite of removal*
* the springs are more difficult to attach, and I would recommend starting with the spring in the back, by the drain and working towards the front of the washer

My machine is now quieter than when we first bought it! The brake was the problem!

03-2011

Washer shakes violently during spin cycle

  • Customer: Hank from Alpharetta GA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 22 of 26 people found this instruction helpful
I used the instructions from others and modified them with tips and details based on my own experience:
1. Unplug the power, turn off the hot/cold water valves and disconnect the hot/cold water hoses and drain hose. Tip: plug the drain hose with some paper towels to keep the stale water from dripping on your floors.
2. Move the washer to an open area like a garage, and position it near a wall (or have a helper on hand who can help you prop up the washer top later). Tip: to simplify things, you’ll want to avoid removing the top completely. Removing the top completely involves removing the inlet water hose and all wires leading to the control panel and the door switch.
3. Lay the washer on its side and remove the drive belt from the bottom of the washer.
4. Place the washer upright again and remove the lower rear panel held by eight ¼” hex screws.
5. With the rear panel off, you will see a black drain hose that connects the tub to the pump. Remove the hose at the pump with a pair of pliers. The hose is just held on with a spring clamp.
6. Remove the front panel: pry the top off at 2 front hinge points with a flat head screwdriver. With the top up, remove two 5/16” hex screws holding the front panel and remove the front panel.
7. Remove suspension springs: To easily remove the suspension springs, you will need about 12 quarters (or nickels) for each spring. I hope I can describe this part clearly. For the removal of each spring, tilt the top of the tub away from you as far as you can in order to stretch out the spring. Now insert coins between the gaps in the spring coil, alternating the coins on each side of the coil to keep the spring coil straight. Then tilt the top of the tub back toward you to release the tension on the spring and you should now be able to easily unhook the spring from the tub. The coins keep the coil stretched out for re-installation later. Repeat for the other 5 coils. Note: Others have mentioned using a metal electrical box for this, but I can’t visualize it.
8. Now raise the washer top and prop it against the wall (or have a helper hold it vertical). Follow the small clear “water level” hose that runs from the control panel to the rear of the tub and disconnect it from the tub. It is just held by a small spring clamp.
9. Remove the tub assembly. Remember the position of the tub before you take it out. Place a couple of 4”x4”s (or equivalent) on the ground to support the edges of the washer tub when you turn it upside down. With the springs removed, the drive belt off, and the water level hose and drain hose detached, you should be able to simply lift the tub assembly out. Lay the tub upside down on the 4x4s.
10. Remove the snubber ring: There is no need to remove the flywheel if you have a small or fairly shallow socket (or an angled open end wrench). My small socket worked fine. As others have mentioned, remove the snubber ring by backing out the six 5/16” hex bolts that hold the snubber ring in place. Do not remove the bolts completely. The metal retaining plate is supposed to be under spring tension, but mine did not rise when I loosened the bolts, so I had to pry it up slightly with a flat screwdriver to form enough of a gap to insert the new snubber ring. Make sure the new snubber ring is seated evenly and re-tighten the 6 bolts.
11. Reinstall: Place tub back into the cabinet, reconnect the thin water level hose, reconnect the drain hose at the pump.
12. Spring re-installation: As you hook each spring to the tub, make sure the bottom of the spring is hooked properly to the bottom of the cabinet. Then tilt the top of the tub away from you to stretch the spring out in order to remove the coins. Then tilt it back toward you to remove the tension. Repeat for the other 5 springs.
13. Re-install the front panel and the rear panel and place the washer top back in place.
14. Lay the washer on its side to reinstall the drive belt.
15. Hook up your hot/cold water, drain hose, tur

Unit starting making terrible noise and shut down.

  • Customer: Rick from Lawrenceville GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 20 of 20 people found this instruction helpful
After examining the diagrams online, I removed the 3 screws holding on the back panel. Nothing seemed wrong so I tilted the machine to look underneath at the belt. All seemed OK but manually moving the belt by hand revealed that where the belt drives the pump had worn loose and was the source of the problem. Reading other descriptions of the ease of replacement of the pump, I ordered the new pump. It took approximately 15 minutes to remove the old pump and 10 minute to install the new pump and replace the belt. The machine is back to working fine. This is a fairly simple repair.

replaced snubber ring and springs to stop unbalanced spinning

  • Customer: Kim from qPeachland NC
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 21 people found this instruction helpful
Move washer to area with plenty of room. I took mine out to the deck. take off front of cabinet remove back panel, remove old springs, (a bit hard) remove belt, lift out tub turn over and loosen screws do not remove!! remove old snubber and replace with new, Not bad. Put tub back in washer put on new springs(didn't think I'd ever get them on, not enough upperbody strength)Video would have been priceless!
reattach belt and panels put washer back in place. No noise upon spinning but I now have issues with the agitator, Need a new washer!

Load was to wet after last spin cycle.

  • Customer: Earl from Crest Hill IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 24 of 34 people found this instruction helpful
Turned off water suply. Removed drain (pipe is short). Then slid washer out so I could tilt it back and work under the washer. I put a wood brace under the front of the washer for safety. I then followed the instructions that came with the parts.

bad water pump

  • Customer: Esther from Big Run PA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 19 of 19 people found this instruction helpful
shut off supply lines, remove cover on back of washer, remove drain hose from pump,inlet and exit. remove belt underneath washer from pump. remove 3 assembly screws. remove pump. set new pump in place. rescrew pump to washer. reatach inlet and exit hoses to pump put belt back on under washer put cover back on back of washer. turn supply flines back on. should work like new

washer would not spin water out in heavy loads

  • Customer: marcus from mansfield TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 19 of 21 people found this instruction helpful
You do not have to remove any water lines to do this repair. Just unplug the machine from the electric outlet and tip it up on its back to make the repair. I removed the old belt and parts per the instructions. The new kit does not look like the old one. Make sure you mark the minimum and maximum marks with a sharpie on the plastic pulley before intalling it. This will help line up the cam bearing to test the spin cycle. The repair kit says to use the thickest washer but mine would not fit on so I used the thinner washer. Keep the other washer so that in the future if the plastic part wears down and you have spinning problems again you can replace it with the thicker washer. Also make sure you buy a new belt and replace the belt. I loaded it up with a full load of jeans and it works great.
All Instructions for the CAV4004AGW
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