CAV2004AWW Magic Chef Washer - Instructions

I put the washer on the spin cycle and could see that the tub wanted to move. While it was trying to spin I leaned the washer forward and saw that the motor was spinning and the belt was turning, but the tub wasn't. Did some reading and it was the thrust bearing. I ordered the part and replaced them (very easy, follow the directions that come with the set). After install, the tub would spin.

You do not have to remove any water lines to do this repair. Just unplug the machine from the electric outlet and tip it up on its back to make the repair. I removed the old belt and parts per the instructions. The new kit does not look like the old one. Make sure you mark the minimum and maximum marks with a sharpie on the plastic pulley before intalling it. This will help line up the cam bearing to test the spin cycle. The repair kit says to use the thickest washer but mine would not fit on so I used the thinner washer. Keep the other washer so that in the future if the plastic part wears down and you have spinning problems again you can replace it with the thicker washer. Also make sure you buy a new belt and replace the belt. I loaded it up with a full load of jeans and it works great.

Disconnect power, unsnap and raise machine top cover w/lid, remove old switch - two screws under lid, taking care to not drop loose actuator lever into machine. Remove control panel back and disconnect switch wire connector. Intall new switch, taking care to not drop loose actuator lever into machine, connect switch wires inside control panel. Replace panel cover and lower machine top cover w/lid and snap into place, reconnect power, verify operation...

I pull out the motor pulley and put the new one then put belt on. but looks like the water pump its bad and I will have to order from you. Your service its the best I ever had ordering and deliver A+++++

I used the instructions from others and modified them with tips and details based on my own experience:
1. Unplug the power, turn off the hot/cold water valves and disconnect the hot/cold water hoses and drain hose. Tip: plug the drain hose with some paper towels to keep the stale water from dripping on your floors.
2. Move the washer to an open area like a garage, and position it near a wall (or have a helper on hand who can help you prop up the washer top later). Tip: to simplify things, you’ll want to avoid removing the top completely. Removing the top completely involves removing the inlet water hose and all wires leading to the control panel and the door switch.
3. Lay the washer on its side and remove the drive belt from the bottom of the washer.
4. Place the washer upright again and remove the lower rear panel held by eight ¼” hex screws.
5. With the rear panel off, you will see a black drain hose that connects the tub to the pump. Remove the hose at the pump with a pair of pliers. The hose is just held on with a spring clamp.
6. Remove the front panel: pry the top off at 2 front hinge points with a flat head screwdriver. With the top up, remove two 5/16” hex screws holding the front panel and remove the front panel.
7. Remove suspension springs: To easily remove the suspension springs, you will need about 12 quarters (or nickels) for each spring. I hope I can describe this part clearly. For the removal of each spring, tilt the top of the tub away from you as far as you can in order to stretch out the spring. Now insert coins between the gaps in the spring coil, alternating the coins on each side of the coil to keep the spring coil straight. Then tilt the top of the tub back toward you to release the tension on the spring and you should now be able to easily unhook the spring from the tub. The coins keep the coil stretched out for re-installation later. Repeat for the other 5 coils. Note: Others have mentioned using a metal electrical box for this, but I can’t visualize it.
8. Now raise the washer top and prop it against the wall (or have a helper hold it vertical). Follow the small clear “water level” hose that runs from the control panel to the rear of the tub and disconnect it from the tub. It is just held by a small spring clamp.
9. Remove the tub assembly. Remember the position of the tub before you take it out. Place a couple of 4”x4”s (or equivalent) on the ground to support the edges of the washer tub when you turn it upside down. With the springs removed, the drive belt off, and the water level hose and drain hose detached, you should be able to simply lift the tub assembly out. Lay the tub upside down on the 4x4s.
10. Remove the snubber ring: There is no need to remove the flywheel if you have a small or fairly shallow socket (or an angled open end wrench). My small socket worked fine. As others have mentioned, remove the snubber ring by backing out the six 5/16” hex bolts that hold the snubber ring in place. Do not remove the bolts completely. The metal retaining plate is supposed to be under spring tension, but mine did not rise when I loosened the bolts, so I had to pry it up slightly with a flat screwdriver to form enough of a gap to insert the new snubber ring. Make sure the new snubber ring is seated evenly and re-tighten the 6 bolts.
11. Reinstall: Place tub back into the cabinet, reconnect the thin water level hose, reconnect the drain hose at the pump.
12. Spring re-installation: As you hook each spring to the tub, make sure the bottom of the spring is hooked properly to the bottom of the cabinet. Then tilt the top of the tub away from you to stretch the spring out in order to remove the coins. Then tilt it back toward you to remove the tension. Repeat for the other 5 springs.
13. Re-install the front panel and the rear panel and place the washer top back in place.
14. Lay the washer on its side to reinstall the drive belt.
15. Hook up your hot/cold water, drain hose, tur

shut off supply lines, remove cover on back of washer, remove drain hose from pump,inlet and exit. remove belt underneath washer from pump. remove 3 assembly screws. remove pump. set new pump in place. rescrew pump to washer. reatach inlet and exit hoses to pump put belt back on under washer put cover back on back of washer. turn supply flines back on. should work like new

First I popped the lid up to about 70 degrees. Then removed the two hinges. Then removed and replaced the two hinge pins. The key is to then just start the two screws for the hinges, slip the pins in and then tighten the hinge screws. Total time was 5 minutes.

Unplugged and removed the drain and supply hoses from the back; some water will run out so be ready for that. I laid the machine down on two 2x4s to keep from crushing the supply and drain nipples. Just follow the instructions included with the parts, all steps are straight forward accept for two things: 1. they talk about pulling down on the transmission shaft to slip on the retaining clip. With only the end of the shaft sticking out there isn't much to grab on to. I found by using a thin blade scraper inserted into the retaining clip groove, prying downward on the shaft I could then get a regular screwdriver blade into the same groove and expose the entire groove and slip on the clip. 2. they talk about "Adjusting Brake Disengagement" after studying this for a while it just refers to which thickness of thrust washer to use. After trying both the .062 and .032 I found that only the .032 would allow the retaining clip to engage. Rechecking the brake disengagement, everthing seemed to work fine. The machine now has a stronger spin cycle and even bath towels are ready for drying after the normal spin.

Turned off water suply. Removed drain (pipe is short). Then slid washer out so I could tilt it back and work under the washer. I put a wood brace under the front of the washer for safety. I then followed the instructions that came with the parts.

Removed the control panel, top and front panels to access the motor. Removed the motor and inspected. The motor looked fine. Leaned machine back and remove the brake cover following the directions posted by others on this website. Discovered grease and grime on the friction brake, which did not look right. The grease must have slung off of the transmission shaft. Wiped the brake clean with a dry rag and put machine back together. Machine did not run, motor only hummed. I replaced the motor only and the machine now works fine. My feeling is the grease caused the brake to stick and every time the motor started up, the sticking brake put a strain on the motor. Over time this cause the motor to burn up. Machine is only 6 years old. Sounds like a design flaw.

After examining the diagrams online, I removed the 3 screws holding on the back panel. Nothing seemed wrong so I tilted the machine to look underneath at the belt. All seemed OK but manually moving the belt by hand revealed that where the belt drives the pump had worn loose and was the source of the problem. Reading other descriptions of the ease of replacement of the pump, I ordered the new pump. It took approximately 15 minutes to remove the old pump and 10 minute to install the new pump and replace the belt. The machine is back to working fine. This is a fairly simple repair.

Removed the 2 screws on the front panel after unplugging the unit. Removed the 2 screws on the safety cover and removed the wiring coupling. Removed the 2 bolts that was holding down the belt adjuster. Fed adjuster around pully wheel after removing belt. Installed new motor and re-assembled in reverse of disassembly. Plugged in unit and tested motor. Unit still operating satisfactory. Wash about 5 loads everyday. Large family

1st disconnect the power , turn the Water valve off thenRemove the 6 screws holding the Timer console and lay it forward on the Washer.Unplug the Timer power connector. Using the needle nose pliers grab the green shaft @ the back of the Timer and pull it back and this will release the Knob, then pull the Indicator Dial off the shaft. You can now remove the bad Timer and replace it with the new Timer (snap it in place). Push the indicator dial back on the shaft (look @ the configuration,it'll only go back one way, do not force) then line the knob up( there is a rectangular shaped hole inside the knob and it has to go into the rectangular shape on the shaft). Now hold the knob tightly against the timer and go to the back of the timer and push the green shaft forward till you hear it click into the knob (this step is important) if it doesn't lock it can vibrate loose and your washer will not work properly. Put the parts back in place, plug it in, turn the water on and it should be ready to go.I also wanted to add that Maytag Technical support is worthless and useless,I'm thankful I found PartsSelect on the Internet and the Users who shared their repair stories which enabled me to make this repair. I also want to say that Maytag mastered the Art of having Timers made that only last a little past there Warranty Period, 5 year warranty, died at 5 years and 3 months.

After using my existing parts for about 6 months, and constantly having to tighten the bolt, I though that the parts might be stripped. It took one minute to unscrew the bolt that holds the two parts of the agitator together with a socket and 10" extension. After taking those parts off, it took another minute to put the pieces back and screw the new bolt back in place. Extremely easy - and much less expensive then having a repairman come out to fix it.

Remove the access panel at the back of the machine. Locate the Motor Pivot Spring. It is about the same diameter as a coat hanger and is attached to the motor and the motor base. I was able to remove the old spring and install the new spring with my fingers. When removing the old spring, remove the motor end first, then the motor base end. When installing the new spring, attach the motor base end first, then the motor end.