CAV2000AWA Magic Chef Washer - Instructions

..First I sought the source of the water leak, by removing the louvered panel on the rear (4 nut headed screws hold it in place) and observed for water leaks during a wash cycle. This required that I re-position the washer and route the fill and drain hoses in order to stand behind the washer during its cycle to observe through the rear panel opening.

...There was no visible leakage of any of the hoses or connections but I could see the water puddle on the floor was coming from under the water pump located in the front corner.

...I wasn't able to peel the sides off the washer. I disconnected the rear hoses for hot and cold water and the drain hose. I removed the plate on the rear that orients the drain hose.

...I tilted the washer 90 degrees to its front using 2 x 4's to cushion the front so the machine would not be scratched.

....I removed the drive belt underneath. It was easy to remove by hand and did not require loosening screws on any of the pulleys.

...I disconnected the black exhaust hose from the tub with a screw driver and the white drain outlet hose with water pump pliers.

...I then reached into the front corner of the machine through the opening in the back and removed the water pump which is held in place by 3 nut head screws. I used a ratchet set to do this.

...I observed the water pump which is almost all molded plastic. The bushing area in the center attached to the impeller appeared to be wet and rusted. I assumed this to be the source of the water leak. I found the replacement on line at PartSelect site and ordered it. It was much cheaper at PartSelect then other sites.

....When the replacement pump arrived 2 days later , I compared it to the pump I removed. It matched physically including the pulley so then I installed it and re-assembled the washing machine in the reverse order from disassembly.

...I left the louvered panel off and observed the water flow for leaks during the first wash after re-assembly.

...There were no internal leaks and no puddling on the floor, so I replaced the louvered panel and put the washing machine back in place.

The water pump was a bit noisy during the 1st load
but otherwise the machine ran well. After the 1st load the pump is quiet and the machine runs just as it did before the puddling occurred. It is fine.

After having done this I can say, it was uncomfortable and cramped to reach in through the rear panel opening to remove and replace the water pump. But I could not find a way to lift the top of the machine easily so I could removed the side panels to have better access to the water pump and hoses. If anyone knows a way to do that without unplugging and removing the electronics panel, that would be useful information. Please post it.

It can be done the way I described here because I did it, but that may not be the easiest way if the side panels can be easily removed it would probably be an easier repair.

Unplugged Machine, Turned Off Water, Disconnected water and drain hoses. Let water run from hoses ino bucket.
Removed back plate where drain hose goes into back of machine. Used pliers to close the clamp holding to drain hose to remove it. I stuffed the exposed water pump opening with towels to keep water from spilling.
At this point I leaned the machine over on its front so the back of the machine was facing skyward. I placed a towel over the motor in case water spilled it would not get on the electrical components. I removed the belt on the bottom of the machine from the water pumps pully. I then removed the three screws mounting the pump to the bottom of the machine. I disconnected the other hose from the water pump that comes from the wash tank with the pliers. Once disconnected I stuffed the ends of both with towels to keep water from leaking out.
I took the new pump and connected the hose from the washer tub with pliers, mounted the pump back to the bottom of the tub with the three screws, replaced the belt, and reconnected the drain hose, and took the towel off the motor. I then replaced the back plate and set the machine upright. I connected all the hoses back up and plugged it in. It worked great. If you spill water on the motor you can dry it with a hair dryer.

First I popped the lid up to about 70 degrees. Then removed the two hinges. Then removed and replaced the two hinge pins. The key is to then just start the two screws for the hinges, slip the pins in and then tighten the hinge screws. Total time was 5 minutes.

Unplugged and removed the drain and supply hoses from the back; some water will run out so be ready for that. I laid the machine down on two 2x4s to keep from crushing the supply and drain nipples. Just follow the instructions included with the parts, all steps are straight forward accept for two things: 1. they talk about pulling down on the transmission shaft to slip on the retaining clip. With only the end of the shaft sticking out there isn't much to grab on to. I found by using a thin blade scraper inserted into the retaining clip groove, prying downward on the shaft I could then get a regular screwdriver blade into the same groove and expose the entire groove and slip on the clip. 2. they talk about "Adjusting Brake Disengagement" after studying this for a while it just refers to which thickness of thrust washer to use. After trying both the .062 and .032 I found that only the .032 would allow the retaining clip to engage. Rechecking the brake disengagement, everthing seemed to work fine. The machine now has a stronger spin cycle and even bath towels are ready for drying after the normal spin.

Turned off water suply. Removed drain (pipe is short). Then slid washer out so I could tilt it back and work under the washer. I put a wood brace under the front of the washer for safety. I then followed the instructions that came with the parts.

Removed the control panel, top and front panels to access the motor. Removed the motor and inspected. The motor looked fine. Leaned machine back and remove the brake cover following the directions posted by others on this website. Discovered grease and grime on the friction brake, which did not look right. The grease must have slung off of the transmission shaft. Wiped the brake clean with a dry rag and put machine back together. Machine did not run, motor only hummed. I replaced the motor only and the machine now works fine. My feeling is the grease caused the brake to stick and every time the motor started up, the sticking brake put a strain on the motor. Over time this cause the motor to burn up. Machine is only 6 years old. Sounds like a design flaw.

Removed the 2 screws on the front panel after unplugging the unit. Removed the 2 screws on the safety cover and removed the wiring coupling. Removed the 2 bolts that was holding down the belt adjuster. Fed adjuster around pully wheel after removing belt. Installed new motor and re-assembled in reverse of disassembly. Plugged in unit and tested motor. Unit still operating satisfactory. Wash about 5 loads everyday. Large family

1st disconnect the power , turn the Water valve off thenRemove the 6 screws holding the Timer console and lay it forward on the Washer.Unplug the Timer power connector. Using the needle nose pliers grab the green shaft @ the back of the Timer and pull it back and this will release the Knob, then pull the Indicator Dial off the shaft. You can now remove the bad Timer and replace it with the new Timer (snap it in place). Push the indicator dial back on the shaft (look @ the configuration,it'll only go back one way, do not force) then line the knob up( there is a rectangular shaped hole inside the knob and it has to go into the rectangular shape on the shaft). Now hold the knob tightly against the timer and go to the back of the timer and push the green shaft forward till you hear it click into the knob (this step is important) if it doesn't lock it can vibrate loose and your washer will not work properly. Put the parts back in place, plug it in, turn the water on and it should be ready to go.I also wanted to add that Maytag Technical support is worthless and useless,I'm thankful I found PartsSelect on the Internet and the Users who shared their repair stories which enabled me to make this repair. I also want to say that Maytag mastered the Art of having Timers made that only last a little past there Warranty Period, 5 year warranty, died at 5 years and 3 months.

Remove the access panel at the back of the machine. Locate the Motor Pivot Spring. It is about the same diameter as a coat hanger and is attached to the motor and the motor base. I was able to remove the old spring and install the new spring with my fingers. When removing the old spring, remove the motor end first, then the motor base end. When installing the new spring, attach the motor base end first, then the motor end.

Opened the front panel by using a flathead screwdriver (to pop the top lid up) and socket wrench (to loosen the front panel off). I then had to reach in and replace the missing/broken suspension spring. The spring was very difficult to extend so I used coins to lodge into the spring to elongate it. After the spring coils were loaded and held apart with coins (nickels and quarters) the spring could be installed using a pliers for leverage. The washer doesn't make the loud banging noise anymore!

Tipped machine 45-degrees to reveal belt on bottom of machine. Used screwdriver to remove old belt which looked fine. Installed new belt (which arrived from PartSelect within 2-days) but it felt loose. Tried machine anyway and it works just fine. Easiest repair ever. Thanks, PartSelect!

I used a putty knife to disengage the clips that attach the top of the washer to the front panel. The top will lay back without having to hold it however, I didn't trust it to stay up on it's own so I used a bungy cord and straped it onto a wire rack that hangs on the wall above my washer. Next I removed the two screws, one on each side, located on the inside of the front panel near the top of it. Then I gently pulled the front panel towards myself so that I could lift it off of the clips located at the bottom of the panel. The pump assembly is located at the front right corner inside of the washer. I disconnected the two hoses that run to the pump assembly and using my ratchet, I removed the 3 screws that hold the pump assembly in place. There is a belt on the bottom of the washer that goes around three pulleys, one of which is the pump assembly pulley. After I removed the pump assembly, I took the belt and laid it to the side. I then installed the new pump assembly. After I put everything back together, I gently tipped the washer over on it's side as far as I could and reinstalled the belt around all three pulleys. I started with the pulley on the left side and then the pulley in the middle and finally, the pump assembly pulley. I have washed a total of seven loads of laundry since I did the repair and have had no problems.

I checked out your other repair information and deided I could do this. Ordered the part and it as her several days before I expected it.

Ok, let's do this thing.

MAGIC TOOLS:
5/16" socket or wrench and #2 Phillips screwdriver and something to remove hose clamps - I recomend a 6" to 8" vice grips and a 6" to 8" plires.

1. Pulled the washer out in the middle of the floor and disconnected the hoses and removed the rear access cover, disconnected the pump hose, released the top using a 1/8' common screwdriver in that narrow space between the top and the front panel. Removed the 2 screws holding the front panel on and removed the front panel.

2. Disconnected fill level hose- toward the left rear side - turned the machine on it's side and walked the drive belt off, tipped it back up right and removed the 6 springs - be sure to note their orientation and location.

3. Lifted the whole assembly out of the top of the machine and set it upside down next to the machine.

4. Loosened the screws holding the snubber in place - NOTE I did not remove the screws - loosen them sequentially little by little untill you can get the snubber to come out. I did not remove the pulley as my Craftsman ratchet and standard - short - socket allowed me to get between the pulley and the screws to loosen them.

5. I removed the old well worn snubber, cleaned the area up and the new snubber actually fell into place and I retightened the screws in the reverse order until they were solid feeling.

6. I lifted the assembly back into the frame, reconnected the springs and the pump hose and the fill level hose. I reinstalled the front cover - AND HERE IS THE IMPORTANT PART!

7. You are so happy this is going so well that you forget to put the BELT back on before you hook up the hoses, so you have to unhook the hoses to put the belt back on and then rehook the hot and cold hoses and drain hose again.

8. Except for number 7 this is a piece of cake. My only concern is how often will I have to do this. The machine is only 8 years old.

Opened the top of the washing machine, removed the two screws and the front cover removed the agitater, drum and outer tub. replaced the bearing and seals and reassembled.

Move washer to area with plenty of room. I took mine out to the deck. take off front of cabinet remove back panel, remove old springs, (a bit hard) remove belt, lift out tub turn over and loosen screws do not remove!! remove old snubber and replace with new, Not bad. Put tub back in washer put on new springs(didn't think I'd ever get them on, not enough upperbody strength)Video would have been priceless!
reattach belt and panels put washer back in place. No noise upon spinning but I now have issues with the agitator, Need a new washer!