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BSS25JFTBWW General Electric Refrigerator - Instructions

All installation instructions for BSS25JFTBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the BSS25JFTBWW
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Refrigertor water dispenser not working BUT ice machine is working

  • Customer: ralph from bristow VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 548 of 596 people found this instruction helpful
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refreigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explantion. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call which can now be used to take the family to dinner after your "exhausting" 15 minute workout of removing about 10 screws and wheeling the unit in and out of place. Writing this article took longer! My 4 year old worked harder holding the flash light!

EVERYTHING WAS PERFEFT, THANKS,SINCERELY ROCCO RIZZO

  • Customer: ROCCO from BUFFALO NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 370 of 371 people found this instruction helpful
JUST FIT INTO PLACE / NO TOOLS NEEDED / TOOK LESS THAN 2 MIN. TO DO BOTH JOBS ...

Plastic Auger blades broke in ice tray

  • Customer: Tim from Newport News VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 312 of 318 people found this instruction helpful
I used a digital camera and photographed the assembled unit and the metal blades before I started the repair. Then, I removed the top screw on the clear shield. Flip over ice tray and removed two Phillips screws on bottom. Exterior plastic white cover comes off next. The cover sides have hard push-in white plastic tabs. Push them in; pry up top cover with small flathead screwdriver. Slide white top cover up and you will now see the metal blades and assembly. Auger is held in place with a metal c-clip and washer on the end. Use flat head screwdriver to pry off c-clip. Then you will see a nylon round slotted nut. The threads are reverse, use pliers and loosen nut. It is not that tight but pliers are needed. Then it all is loose and ready for removal. I slid all the blades off at one time and kept them stacked together. Slide out auger and clear flat shield cover. Install new auger, clear shield, and metal blade stack. When you put it all back together take a look at the long metal J-hook on the bottom make sure it is in the slot before you make everything tight. Failing to do this will prevent cubed ice from dispensing.
It is not that hard to do the repair it just takes some patience and paying attention to details.

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

  • Customer: John from Holly Springs NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 308 of 342 people found this instruction helpful
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.

Fridge too warm, evaporator icing up

  • Customer: Gerald from San Clemente CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 207 of 239 people found this instruction helpful
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.

flap to ice dispenser would not close

  • Customer: Bill from Cleveland Heights OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 194 of 211 people found this instruction helpful
The flap to the ice dispenser would not close, which allowed the ice dispenser to frost up, freezing the water dispenser.

This was a simple fix. The solenoid had stopped working, so it would not automatically close the door flap. I read some posts on this site that suggest that you had to remove the trim around the entire dispenser to get at the solenoid. My fridge may be a newer model, but in any event it was much easier than that. Just below the touch pad for choosing water, ice, or crushed ice (above where the ice/water dispenses) there are three very small holes spaced about an inch a part. After unplugging the fridge, I stuck a small philips-head screw driver in each, freeing spring clips. That allowed the touch pad to come off. I then removed four screws to remove a plastic piece covering the chute, giving me access to the flap and solenoid. I just unplugged the solenoid from the circuit board on the back of the touch pad and then removed three screws to remove the old solenoid. I replaced it with the new solenoid and plugged it into the circuit board. The touch pad then snapped back into place.

The hardest part was figuring out how to get at the solenoid. After I found that pushing the clips in those three holes allowed me to remove the touch pad, it could not be any easier.

Our Ice Damper was warped, which let warm air into the freezer and caused frost to form. Also, our ice and water dispensers stopped working.

  • Customer: ALBERT from RALEIGH NC
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 154 of 173 people found this instruction helpful
Swapping out the ice dispenser damper door was pretty easy- just used a combination of screwdrivers to remove the dispenser assembly, popped the old damper off, put the new damper on. Replacing the control board was only a bit more complicated- unplugged the fridge, removed the control board metal cover (beware the somewhat sharp edges), unhooked all the cables from the board, used needle-nose pliers to pinch each plastic spacer/fastener as to not damage them while removing the old board, mounted the new board where the old board was, and plugged in all the cables (they were all different enough from each other that I didn't have any trouble figuring out where they were supposed to connect). I now have my fridge plugged into a surge protector- hopefully that will protect this new board I've installed. Thanks a bunch,PartSelect.

Replace water filter

  • Customer: Alfred from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 167 of 249 people found this instruction helpful
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.

Refrigerator wouldn't cool, constant clicking noise

  • Customer: Alejandro from New York NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 94 of 98 people found this instruction helpful
Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes

my refigerator was warm but the freezer was cold and working correcttly

  • Customer: michele from North Smithfield RI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 100 of 118 people found this instruction helpful
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.

Water dispenser not operating

  • Customer: michael from pennsburg PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Wrench set
  • 96 of 108 people found this instruction helpful
Model includes filtered ice maker and water dispenser from front of unit. Water maker just suddenly stopped working but ice maker continued to work fine. After some phone calls to trouble shoot at a high level, I figured it was worth a try to buy the replacement part of the most likely culprit and see if it did the trick. Would have cost maybe $150 or more for service tech to make house call, provide the part and do the switch. Buying the part was only $40 and replacement was easy. Remove access panel from behind fridge and identify valve. It has intake water from the filter then has two outbound lines. One to ice maker, one to water dispenser. All function is in one part, but each outbound line has its own functioning valve. Unplug fridge, turn off water supply, disconnect all connections from old valve and reattach to new valve. When re-hooked, be patient in allowing water to re-fill line before coming out of dispenser in front. Likely to doubt it works, but surprised how long it took for water to fill line resevoir.

Leaky water valve

  • Customer: Gary from El Cajon CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 72 of 74 people found this instruction helpful
Unplugged the refrigerator, turned off the water supply, and then removed the back cover/access plate. Observed and made wiring notes to ensure I install the part correctly. Unscrewed the bracket holding the water valve assembly, and lifted it up to see and remove the three water lines (one input, two output). The input or supply line is a compression fitting...just use an adjustable wrench to loosen the nut and lift off the line. Then remove the two output lines by depressing or pushing in on the white plastic rings that surround those two holes ...the lines just slide out, but you have to push in on those rings. Remove the two electrical connectors...just wiggle them off One connector was very stubborn but it eventually came off. Try to be gentle, and pull on the connector heads...not on the electrical wires.
Assemble the lines and electrical connectors on to the new part. The two output water lines just slide in...you dont need to push in on the rings. You'l feel them seat into the valve. Don't worry.
Put it all back the way you found it, turn on the water supply, and plug in the power cord. Check for leaks. I had no leaks and was very pleased. This is so easy a chimp can do it, but let everyone think otherwise! No biggie.

No ice

  • Customer: James from Solon OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 69 of 86 people found this instruction helpful
Removed the plate on the back of the refrigerator, removed the bolt holding the water valve in place (didn't know you could cut the water line to get it off), Plugged in the new water valve and water lines, 15 minutes, very easy to do.
Removing the ice maker was easy, 2 bolts and a plug. Loosen 2 bolts, lift the ice maker off, unplug it. Put the water chute and ice guard on the new one, put it back on the bolts, spend 1/2 hr getting the plug back in (couldn't see past my own hand), Tighten the bolts and you're done.
Really not difficult, except that the plug was angled, and I had to go by feel.

Water would only trickle out at water dispenser, but was making ice.

  • Customer: Jim from Livonia MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 94 of 164 people found this instruction helpful
Since it was making ice I new there was water getting to the water valve on the fridge. I found the water valve on the back of the fridge, put a voltage tester on the water dispenser side of the valve, had someone push in the dispenser flap on the front of the fiidge and found there was 120v. That told me that the switch was good and pretty confident that the valve was bad.
Upon reeceiving the replacement valve I removed both electrical leads on the valve remembering witch side goes to which, turned the water line off, removed the water lines, matched them up to the new one, plugged the leads back in on the valve, turned water back on and tested. There will be a little air in the lines, but once that is out the water will flow at a steady stream.

Evaporator motor sounded like wind in the trees howling

  • Customer: DOUG from MARYSVILLE OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 58 of 62 people found this instruction helpful
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and shrink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
All Instructions for the BSS25JFTBWW
1-15 of 1420