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ALW780QAC Amana Washer - Instructions

All Instructions for the ALW780QAC
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Machine would start to spin and shut off.
I removed the front cover to gain access to the motor. I saw that the belt was starting to get chewed up so I removed it. While looking at the schematic on Parts.com I noticed the Idler Pulley Wheel was much larger then one currently on the machine. I ordered that also in case I needed it. I needed it. Once I replaced the belt and the pulley the machine ran better then ever. Originally I thought I just needed the belt but thanks to Parts.com I realized I needed a little more. Thanks.
Parts Used:
Spin Belt Idler Pulley Wheel
  • Andrea from Hauppauge, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
15 of 19 people found this instruction helpful.
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Loud noise/Washer tub doesn't spin
First remove the bottom front access door. The helix drive nut and pulley were both chewed up. I pushed the pulley up into the brake assembly to make sure it released properly. Mine released and the drum spun freely (I had my 8 yr old assistant turn the drum first). The helix nut turned with the drum so I assumed the transmission was good to go. Once my drive nut and pulley came in (two days), [UNPLUG WASHER AND DISCONNECT WATER] I took the top front cover off and lifted the top up and back on it's hinges. Next I disconnected the motor wiring harness, the bleach tube, the fill hose, the six drum springs, and the drain hose from the pump. Pulled the drum out of the shell and flipped it upside down. I took off the helix drive nut and removed the 8 bolts that hold the "milk stool and bearing assembly" and motor to the drum, also 2 screws that go into the plastic reservoir. I raised the milk stool enough to get the pulley out. (Belt was good) Put in new pulley and pushed the milk stool back down. (I was careful to keep the bearing on the shaft splines). Put the belt back on the pulley and idler. Put in all the bolts and put back together in reverse order. I recommend starting with the back drum springs, that's how I did it and it was easy. About an hour. Good luck.
Parts Used:
Plastic Helix Drive Lug Spin Pulley for Transmission Drive
  • Steven from Lyndonville, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
15 of 19 people found this instruction helpful.
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Squeak and slight burning smell during spin cycle.
I took off the lower front panel and “watched” with a flashlight during the spin cycle. I could see that the idler pulley was intermittently stopping and starting. The back of the drive belt was also worn in the center. When the idler pulley was moving, it squeaked, when it didn’t, the friction wore the belt and made the smell.

To replace the Idler Pulley Wheel:
1. Take off the lower and upper front panels to access the motor assembly.
2. Remove motor by loosening four bolts.
3. Remove spring that applies tension to the idler pulley.
4. Remove the electrical connector by squeezing the plastic tab on top.
5. Remove hoses by gripping clamps with pliers (put down rags first to catch water)
6. Unhook belt from tub pulley
7. Remove 1 cabinet spring to make it easier to remove motor
8. Remove motor.
9. Remove allen screws holding the pump to the motor
10. Remove the pump and belt (take note of the location of the belt before removing).
11. Remove retaining ring to replace Idler Pulley Wheel (this was probably the trickiest part; I used a very tiny needle nose pliers and straight screwdriver).
12. Replace the washers on either side of the Idler Pulley Wheel as well as the retaining ring.
13. Replace belt.
14. Reassemble in reverse order.
15. Be thankful for the money you saved on a service call.
Parts Used:
Idler Pulley Wheel V-Style Spin and Agitate Belt - 28-3/4 inches long Retaining Ring Thrust Washer
  • Jim from Swanton, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
13 of 15 people found this instruction helpful.
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Broken belt - lots of banging and noise
I searched "sav2655aww repair" (my model number) on the internet, and found people who had the same problem - and did the same repair. Some put up very detailed instructions.
Anyway, with instruction, it was a pretty easy job. Remove the front panels, disconnect the hoses from the water pump, unplug the electrical connector from the motor, remove the 4 bolts that hold the motor mount, and slip off what was left of the belt. To replace the belt, I also needed to temporarily remove the water pump (3 torx screws) from the motor, because the belt snaked in between those two parts. Once replaced, I remounted the motor, slipped the belt over the main wheel (under the tub), set the belt tension wheel to take up the slack, and reattached the hoses and wires. Surprisingly, the belt replacement took care of the noise (the whole unit would sway out and repeatedly hit the front panel during a wash - I suppose it wasn't agitating or spinning correctly). Works like new.
Parts Used:
Spin Belt
  • John from Avon, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Socket set
13 of 16 people found this instruction helpful.
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Motor Hum when trying to start the washer
Replaced the motor.
Opened the front panel to gain access to the motor. Removed the motor assembly by removing the four steel screws holding the assembly in place. Removed the motor from the assembly (very easy) put the new motor in place.
ZZZZooom-ZZZZoom off and running. I would like to add I was very pleased with the service received from Partsselect.com. I got the part 20% cheaper than ANYWHERE else and got it delivered the next day for no additional charge. The shipping charge was also very resonable. GOOD JOB GUYS!!!
Parts Used:
2-Speed Drive Motor with Pulley
  • Kurt from Palm Beach Gardens, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
14 of 19 people found this instruction helpful.
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Seal on water pump was leaking
Unplug the washer to prevent shock while handling motor. Remove the front botton access panel. Move the drive belt off the idler pulley to provide slack to move belt off the other pulleys. Note position or take picture of belt position before removal to aid in getting it in the correct position for reinstallation. Move the hose clamps up the hoses far enough to remove the hoses from the pump. A towel is handy here as there is still a little water in the hoses and pump. Remove the four bolts holding the motor bracket to the bottom of the washer. The wiring to the motor does not need to be disconnected. Rotate the bracket with motor and pump attached so that the assembly is horizontal and the pump is to the right hand side. Use the torx bit to remove the bolts holding the pump in place. Install the new pump, being careful to get the drive belt in the proper position while doing so. Do not over tighten the bolts on the new pump since it is plastic. Rotate the motor bracket back to its original position and install the four bolts. Get all four bolts installed loosely before tightening any fully to insure the bracket is aligned properly and none of the bolts will be in a bind. Once the bolts are tight, put the drive belt on the small pulley and then work in around to position on the large pulley. Position the belt back into its position on the idler pulley. Put the hoses on the pump as far as they will go then slide the hose clamps back into their original position. Replace the bottom access panel and plug the washer back in.
Parts Used:
Drain Pump
  • Douglas from Spring, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
10 of 10 people found this instruction helpful.
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Washer filling very slowly
Unplug washer, turn off water supply, disconnect hoses from washer valve(have bucket ready for water remaining in hoses), Remove bottom front panel by unscrewing two hex head screws near floor then pulling panel toward you and down, remove top front panel same as bottom to expose screws securing washer top, lift washer top and prop open or tilt back onto counter(hold washer lid when tilting back). The inlet valve is on the back right. Label and unplug wires, unscrew hose clamp and remove hose, go to back of washer and unscrew plate holding valve and remove. Mount new valve to plate and fasten from back of washer, reconnect hose and wiring, close cover and fasten screws, replace front covers and secure, reconnect water supply hoses(do not over tighten), turn on water and plug in washer.
Parts Used:
Water Inlet Valve Kit
  • Bill from Lafayette Hill, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
10 of 12 people found this instruction helpful.
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Washing machine made squeaking noise
Brake pad kit does not come with installation instructions even though it says it does. Remove bottom front panel from washer. There are three brake pads. One of mine (the right one) broke into three pieces and was found on the bottom of the washer. This is how I identified what was wrong. Run the washing machine on the handwash extra light cycle (you could use another cycle, I used this one because I believe it is the shortest), there is a point in the cycle where the disk clamping the brake pads separates from the brake pads and allows you to remove and replace the pads. During other parts of the cycle, the disk is clamped onto the brakes and you could not remove or install a brake pad. I removed the two black hose on the bottom right to get to the right brake pad. Have a 2 gallon bucket ready to collect the water if you did run the washer as above. With difficulty, I was also able to reach around the back side of the right brake pad. I used a socket wrench set. I then removed and replaced the left brake pad. I left the rear brake pad in place. I was not able to get to it.
Parts Used:
Brake Pad Kit
  • Peter from Littleton, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set, Wrench set
11 of 15 people found this instruction helpful.
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motor would't work
first i removed the 4 screws that hold the motor in place.pull the motor out and disconnected the wires ,remove the belt from the pulley, when motor was out the work was very easy 3 more bolts that hold another element in place and the rest was piece of cake ...done thanks to parts select for send me the right part at first time i recomended and i received my motor in just 3 days.congratulation
Parts Used:
2-Speed Drive Motor with Pulley
  • CARLOS from MIAMI, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
12 of 18 people found this instruction helpful.
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broken belt and the pump was damaged/stripped
To replace the pump and belt for the Maytag washer, you really need remove the springs and suspended the tubs. I needed help to pull the 2 springs out (high tension) with a big plier. I removed the 3 bolts that held the motor to the frame and flipped it out to the side to expose the 3 long screws that attached the pump to the motor. The pump was easily removed and replaced with the Philip screw driver. I preset the belt between the pump and the rotor before sliding the motor back in place. After botling the motor back into the frame and carefully pull and snap the spring back into the holes, I routed the belt around the pulley and turned it into the groove. This took some time to get it on properly as it is pretty tight. Once the cover was replaced, the washer worked as expected.
Parts Used:
Drain Pump V-Style Spin and Agitate Belt - 28-3/4 inches long
  • Anh from San Jose, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 13 people found this instruction helpful.
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The thin walled plastic drain line got a pin hole leak
The washer is four years old.
This is the second time I needed to replace this same drain hose on this same washer since I had the machine
There is only my wife ant myself maybe, 2 -3 medium size loads per week - why I would have two drain lines develop the same problem in almost the same location in two years is disconcerting
There must be a design problem with the clear plastic hose - Suggest Maytag go to a thick walled rubber hose
The hole is alway inside the washer on the bottom just after the hose bracket - I suspect that something rubbing causing a small pin hole to develop - when the condition first starts it is very difficult to located -There will be water under the washer
Run the washer and discharge the water - to locate

The replacement must be made through the lower front removable panel - and is easier to do if the pump return hose is also disconnected from the pump

Be very carful with the thin wall replacement hose - very light weight plastic - do not pull across the floor of washer - it could easily get damaged

Your company did a get job getting the part to me - The Fed Ex track system was great
I could tell exactly where the delivery was al all times -
Parts Used:
Drain Hose with Rubber Elbow
  • WALTER from Holualoa, Hawaii, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
9 of 10 people found this instruction helpful.
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Would not empty water
I suggest if you are replacing the pump, order the belt at the same time, you must remove the pump to replace the belt.
Parts Used:
Drain Pump
  • James from Houma, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 9 people found this instruction helpful.
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Washe would not spin clothes or agitate well
Pulled motor, as the belt will not come off unless you take to water pump off off the motor. Installed new idler wheel, washers, clips and belt. Reinstalled motor.
Works good and hopefully lasts a long time!
Parts Used:
Spin Belt Thrust Washer Idler Pulley Wheel Retaining Ring
  • Berry from Mt Sidney, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
8 of 11 people found this instruction helpful.
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replace rubber drain hose adapter
Place black rubber adapter on the end of the drain hose and stick in the stand pipe drain. That's all.
Parts Used:
Standpipe Adapter
  • Frank from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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Washer leaking water from the bottom.
Removed front panel.
Released 2 springs on belt tensioner.
Rolled drive belt off pulleys.
Unscrewed 4 bolts holding washer motor assembly.
Tilted motor to get at pump screws.
Removed 3 pump screws and pump slid right off shaft.
Aligned new pump and reinstalled screws.
Set motor assembly loosely in place.
Rolled drive belt onto pulleys.
Re-attached tension springs.
Installed motor assembly bolts.
Re-installed front panel.

** I should have replaced drive belt at same time, but it is working with no leaks.
Parts Used:
Drain Pump
  • Donald from Sierra Vista, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
7 of 8 people found this instruction helpful.
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All Instructions for the ALW780QAC
16 - 30 of 156