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Questions And Answers for AHE18DXL2
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Osvaldo
June 24, 2021
What is the dimension on this unit
For model number AHE18DXL2
Hi Osvaldo,
Thank you for your question. The dimensions for your air conditioner are 17-25/32 high by 23-5/8 wide by 25-7/16 deep. We hope this helps!
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Ann
July 4, 2023
We have a window unit heat and air the circuit board will not come on you can push the button on the cord and it will light up the timer button for a few seconds and will go right back off
For model number AHE18DXL2
Hello Ann, thank you for the query. Based on the description you have provided, we would recommend replacing the control board, part number PS8757466, to fix the issue. We hope this helps!
Rain dripped into the top of this window unit and the it got cold enough to freeze overnight. Now the air still works but the heater doesn’t come on at all. Could that be the display board or something else?
For model number AHE18DXL2
Hi Russ, thank you for contacting us. Based on the description, the issue is probably with the electric heater, part number PS8757483. We would recommend checking the heater to fix the issue. We hope this solves your problem!
I have power coming from the breaker, through the reset switch on the plug but nothing will light up on the dosplay board. Unit was working fine until we had a power outage and when they turned the power back on is when it went blank. I was hoping it would just be a fuse but the one on the circuit board checks good. Any Recommendations on this. My luck it’s probably the circuit board
For model number AHE18DXL2
Hello Matthew, thank you for reaching out. Based on the description that you have provided, the issue is most probably with the display board, part number PS12743691. We would recommend replacing it to fix the issue. We hope this helps!
The unit will cool for a day then go to 86 no functions work. I'm wondering if its the main board or display board or both. Has been doing this since bought. Reset use to work now it doesn't, any insight would help.
For model number AHE18DXL2
Hello Clint, Thank you for the question. This is normally an indication the Display Board PartSelect Number PS11763408 is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
After calling other parts supply companies with not much help, I found a helpful representative at Parts Select. My unit is very old & not many parts are available, so I asked the rep if she thought just buying a remote control would solve the issue since it was obvious that the whole panel was not broken or unusable. She was not sure b
... Read moreut said she would allow me to return it if it didn't. She sent the remote control out that day, I had it in 2 days. Not only did it totally solve the problem, it saved me a lot of money. Though these companies are not allowed to give technical advice, she was very helpful, friendly & efficient.
