Enter the code DIYDAD10 at checkout to apply your discount. Discount will be applied at checkout when the code is entered & applies to all parts. Cannot be combined with any other coupon or special offer & cannot be applied to a previously placed order. Not valid toward tax or shipping & handling. Discount has no cash value. Discount expires on June 17 at 11:59pm EST.
You've Got 10% Off Your First Order!Save 10% with code at checkout *click to copy coupon code
Ask our experts a question about this model and we'll get back to you as soon as possible!
3 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Dennis
November 29, 2023
Unit has a display board PS12171789 and a Main board PS12171792. The temperature (-) button does not decrease temp but the temp (+) button works. I am getting error code F4 repeatedly after proper reset. Would you know which board needs replacing?
For model number AHE12DXL1
Hello Dennis, thank you for contacting us. Based on the description that you have provided, we would recommend checking the display board, part number PS12171789, to fix the issue. We hope this solves your problem!
Air shuts off but heat run all the time will not turn off
For model number AHE12DXL1
Hello Mike, thank you for your inquiry. According to our research, the issue is with the main control board, part number PS8757488. We would recommend replacing it to fix the issue. Glad to be of assistance!