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A102 - Instructions

All Instructions for the A102
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water leaking from around center shaft below fixed tub
My washer is 5 years old and water began to leak on the floor. I took off the front panel and filled the tub. Water did not leak immediately, but after the tub filled with about 3-4 inches of water, the water began to leak from a rubber washer between the fixed tub and the drive shaft. I looked online for exploded diagrams of Maytag washers, when I came across your site. By looking at your diagrams, I determined what parts I needed and ordered them. The parts arrived in 2 days, and I installed them. There were no leaks and it cost me under $70 (a repairman would have cost at least $250). The only thing I would recommend to those in similar situations, is to purchase a spanner wrench (your site does not sell, but others do). The stem seal and hub assembly is reverse threaded (clockwise to loosen) and is difficult to remove due to tight quarters in the tub.
Parts Used:
Mounting Stem/Tub Seal Kit
  • douglas from bonita springs, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set
523 of 544 people found this instruction helpful.
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Drum would not drain and there was a banging noise when the drum spun
I removed the 2 phillips screws on the bottom of the front panel. Then checked around to find the belts were actually below the floor panel.
I pulled the washing machine away from the wall and tilted it bacwards and found the pump belt was off the pully and the drive belt was badly damaged. I replaced the 2 belts which took no tools and about 3 minutes to accomplish then resecured the front panel, pushed back in place and leveled. Complete repair from diagnosis to back in operation took less than 15 minutes.
Parts Used:
Belt Kit Belt Kit
  • Charles from Whitman, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
568 of 614 people found this instruction helpful.
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washer would not start
To see if the lid switch was the problem I first jumped it out and tried to start the washer. That was the problem. I removed the main controll so I could get to the lid switch. I made the mistake of removing the screws all the way out and the metal clip fell into the body of the washer, no problem since I was changing the drive beld anyway. I realized that you do not remove the screws all the way out, you just have to loosen them and then slide out the lid switch & then replace it.
Parts Used:
Belt Kit Lid Switch
  • Peter from Westbury, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
146 of 189 people found this instruction helpful.
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Clothes would come out of the spin cycle still wet
First found out where the belts were by tipping the machine backwards and saw that the belts were intact but extremely loose. Ordered two belts (Drive and Pump) . Re-tipped the machine and in less than three minutes, had installed the new belts. I re-hooked the hoses to the back and the machine operated as if new.
Parts Used:
Belt Kit Belt Kit
  • William from Cary, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
128 of 140 people found this instruction helpful.
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No spin. Pump working. Smell of burning rubber.
I determined that the spin bearing was bad and decided to replace the brake too. Placed the machine on its side and then removed the rubber cap, v-belt, screw, drive lug and pulley. Then used a chain-vise grip to turn the brake off with the aid of a 3 foot long pipe extender for leverage. Blocked up the tub to align the transmission and installed the new spin bearing, brake, pulley and drive lug. Adjusted the drive lug position to contact the ccw motion of the pulley at the point when I could just feel the brake pressure. Installed the screw and rubber cap. Replaced the drive belts. Tested and all works. Halleluah!
Parts Used:
Rear Bearing Brake Assembly BEARING, BRAKE ROTOR
  • John from Spring Valley, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
128 of 173 people found this instruction helpful.
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The belts were not staying tight enough to agitate properly.
Firstly, remove ac power from washer!
After removing the front panel of the washer (two philips screws), I loosened and removed the plastic motor cover and removed three hex head screws holding the motor. Have someone help you tilt the washer so you can remove the belts by "rolling" them off of the pullies (pump pully and motor pully). What I did was use a chemical degreaser to clean the motor base metal channel where the nylon sliders reside. After doing that and letting it dry, I removed the two old
springs. I ended up reinstalling the old springs because they were not stretched and I installed a new spring (total three) on the right side of the mount. A stiff metal rod with a hook on the end will help you install the springs. Squirt some of the included silicone lubricant on both sides of the motor mount channel and exercise the lube. Reinstall the motor and plastic cover over top of motor. Clean hands and clean belts while you have them out, reinstall belts and front cover and you're finished. My wife said it never ran better!
Parts Used:
Glide and Spring Kit
  • dominic from weirton, WV
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
64 of 69 people found this instruction helpful.
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Washer wouldn't spin
My washer stopped spinning, even though I could hear the motor running. I did some research and found out there was two belts, opened mine up and it was broken. I replaced the belt in five minutes, start to finish. Now it's running like new.
Parts Used:
Belt Kit
  • Ben from Truro, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
81 of 133 people found this instruction helpful.
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washer stopped spinng
I replace the belts - 5 min
I tried to replace the glides...I couldn't figure out how to do that..I took out the motor and and the glide mechanism...but I could not get glide braket separate from the motor mount..so i did not do this
I replace the springs and added 1 extra sping...3 instead of 2..it worked
Parts Used:
Belt Kit Belt Kit Glide and Spring Kit
  • David from Hartford, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
124 of 158 people found this instruction helpful.
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leaked water when agitating in wash cycle
First I removed the screws that held the side panels on at the bottom, then I removed the screws that held the front panel on and removed the panel. I removed the agitator, loosened the retaining nut with a hammer and a punch, removed the bolts holding the tub springs, removed the bolts for the top panel and flipped it out of the way. Then I removed the clamp for the inner tub and pulled it out, then I pulled the outer tub out. Then I removed the seal and scrubbed the rust off the seal mating area, then installed the new seal and re-assembled the washer. It works perfectly now and no longer leaks and it is over 20 years old. This is the first bit of problem we have had out of this machine, the lonely Maytag repairman commercials are true.
Parts Used:
Mounting Stem/Tub Seal Kit
  • Jonathan from Lavonia, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
51 of 55 people found this instruction helpful.
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Water was not being removed from the wash tub after the spin cycle
I loosened three screws to relieve the belt tension and removed the belt from the pump drive pulley. After removing the water from the wash tub I removed the intake and output hoses from the pump. I next removed the mounting screws and removed the pump. I attached the new pump loosely and re-attached the belt. I moved the pump to tighten the belt tension and tightened the mounting screws. I re-attached the hoses, filled with water, checked for leaks and replaced the front panel.
Parts Used:
Drain Pump
  • John from Fort Lauderdale, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
49 of 51 people found this instruction helpful.
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Stuck bushing on agitator.
This was a pretty simple repair. In this case, the part purchased here was not the actual problem, but had to be disturbed to fix another problem. After many years, corrosion and exhaustion of grease caused the bushing on the agitator shaft to seize, and the belts to slip. In this model machine, the bushing is accessed by first removing the agitator, which is held on by a single 1/4 inch set screw, and then removing the agitator seal, which is held in by a little spring clip on top of a washer. It's soft rubber, and you will probably need a small screwdriver or pocket knife to pry it out. In this case, the bushing was not too bad, so I was able to clean the hardened grease out and free it up with a little oil, using vise grips to rotate the agitator shaft, until the oil worked in enough.

Since seals don't like to be disturbed and reinstalled, and this one requires some prying to get out, I bought a new seal, even though the old one did not leak when I temporarily reinstalled it. There is a spring inside the seal, and it is packed with grease. The new seal comes with the spring and the grease already in it, so all that is needed is to slip it over the shaft (the top has some print embossed on it, making it easy to remember which is the top), press the washer down on top of it, and replace the spring clip.Slip the agitator back on its shaft and retighten the set screw, and you're back in business.

Run the machine, and check the area where the transmission enters the bottom of the tub. There's a little weep hole there, and if the seal leaks, you'll see water coming out there.
Parts Used:
Agitator Drive Shaft Seal
  • Matthew from Benson, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
44 of 46 people found this instruction helpful.
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Washer was leaking water onto the floor underneath
Pryed the front cover off and set it aside. I pulled the top cover off by removing the 1/2" hex screws under the front cover and hinged it back. Removed the agitator set screw with a 1/4" hex nut driver and pulled out the agitator assembly. Had to remove the nut that holds the hub assembly in by using a hammer and punch. There is not much room in the tub so be careful you don't hit the sides. It goes off by turning it clockwise. Then the splash guard comes off and then the inner tub with the top gasket and ring can be lifted out of the washer. The tapered cork covered hub was exposed and it also had to be removed with a hammer and punch clockwise after removing the torx set screw on the side of the hub. The rubber seal was now able to be removed under the hub and on top of the bearing on the outer tub. I had to clean all the accumulated scale off seal and bearing surfaces before putting new parts in (rubber seal, hub assembly, and new locking nut). Everything went back easily. Should be good for another 5-10 years...
Parts Used:
Mounting Stem/Tub Seal Kit
  • Eric from Bonnots Mill, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
42 of 46 people found this instruction helpful.
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belt was slipping
The job went fast an well
Parts Used:
Belt Kit Belt Kit
  • ROBERT from MORGAN CITY, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 50 people found this instruction helpful.
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Washer motor start windings burned up
The motor was easy to replace: unplug the wiring harness, slip off the belts, release the tension springs from the motor carriage with needle-nose pliers, and then unbolt the motor carriage with socket set and remove from the washer. Remove the pulley from the old motor with allen wrench and transfer the carriage to the new motor. Reverse operation for everything and you are back in business. The hardest part was the far back screw holding the carriage, a wobble extension helped.
Parts Used:
Drive Motor - One Speed - 120V
  • Eric from Seabeck, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
36 of 47 people found this instruction helpful.
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Injector hose rotted from age
Removed the two Phillips screws from the bottom of the front panel on the washer. I pulled the front panel, from the bottom, outward untill the two spring clips released that attach the front panel to the washer top/lid assembly. Removed the two 3/8" hex head bolts securing the washer top to the side panels, with a nut driver. These are located just inside the side panels in each upper corner. Tilted the washer top / lid assembly back in order to expose the injector hose and top of tub. With 1/4 " nut driver, I loosened and removed the hose clamp around the nozzle body and the injector hose. Installed the new hose on the nozzle body , re-tightened clamp. Inserted the grooved end of the injector hose into hole on top of tub. Ran washer fill to check for leaks. None found, reassembled washer in reverse of disassembly.
Parts Used:
Injector Hose Seal - SEAL NO LONGER INCLUDES HOSE
  • Hal from Salisbury, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 33 people found this instruction helpful.
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All Instructions for the A102
1 - 15 of 241