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911455881C Kenmore Range - Instructions

All installation instructions for 911455881C parts

These instructions have been submitted by other PartSelect customers and can help guide you through the range repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 911455881C
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Bake element cracked on its own

  • Customer: Timothy from Cordova TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 468 of 471 people found this instruction helpful
Flipped the breaker. Removed shelf, Find the right size nut socket, unscrew the two screws, pull the element out a little bit, disconnect the wires (on pretty tight), pull out element, clean out any mess in the oven, compare element with new one to make sure its the same size and such, connect wires to new element, replace screws, flip breaker back, turn on for a few minutes to make sure it works. Piece of cake.

Oven took 30 minutes to get to 380 degrees-no hotter

  • Customer: Sandra from Hayward CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 371 of 373 people found this instruction helpful
First I searched this site and read about the repairs - which made me feel like my husband could do it with ease. Then he removed two screws inside the oven, removed the broken element (didn't know it was broken til removed) and replaced the new one - just like that! The real key was being able to read how it was for other people who had already done it. That's the only reason I'm submitting my storey. Thanks

Bake element burned out

  • Customer: Laura from N. Little Rock AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 187 of 254 people found this instruction helpful
I turned off the power to the oven at the breaker. Then I removed the two screws from the old element, pulled the old element out about 3 inches and disconnected the wires from the element and installed the new one.

Oven tempature was approximately 150 degrees to low

  • Customer: James from Austin TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 143 of 166 people found this instruction helpful
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.

SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.

FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.

REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!

Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.

As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.

Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.

If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.

You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.

Daughter dropped dish on element......broke it!

  • Customer: Danny from Trinity NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 71 of 72 people found this instruction helpful
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
the repeated the process to complete the installation.
Relly easy.

lower bake element broken

  • Customer: David from Nye MT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 98 of 160 people found this instruction helpful
Removed 2 screws that hold element and pulled old element out about 2 inches to disconnect the wires from the old element. Connected the new element and remounted to rear oven wall. Very simple and saved a visit from the appliance repairman.

Bake element burnt in half

  • Customer: Betty from Athelstane WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 82 of 144 people found this instruction helpful
TURNED OFF CIRCUIT BREAKER. Removed nut, washer and screw, pulled out electric burner about three inches, disconnected electric terminals and removed damaged element. Inserted new element into oven, connected electric terminals, pushed electric prongs back in, screwed element to back wall of oven....DONE Easy as 123

There was no heat on the coils.

  • Customer: Shaohui from East Lansing MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 22 of 24 people found this instruction helpful
I opened the lid, and found that the terminal blocks were burnt, the wires were melted. I ordered one set of terminal block to replace the burnt one, and it worked. Before I started, I shut off the electricity in the whole house to be safe.

Oven would not heat to the correct temperature

  • Customer: Michael from Lawrenceville GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 30 of 49 people found this instruction helpful
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires

Surface burner coil did not work.

  • Customer: Gregory from Mont Belvieu TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 14 of 17 people found this instruction helpful
TURN OFF ALL POWER TO KITCHEN. Took off all burner coils and plates below them. Lift hood. Locate part. Remove old part and replace with new part in same way as was previously installed. The wire that comes with the kit is actually too much wire, but just arrange it the best you can and leave it....no big deal. I didn't have a magnet, but needed one. The wire from burner coil to switch runs through a harness which is screwed on to the body of the oven (below the range). Be careful NOT to drop it behind oven when taking it out. I dropped it and took forever to get it. That turned a 20 minuate job into an hour and a half. Otherwise this is an easy job that anyone can do. Refrigerator compressor is next. Have fun.

Gas oven stove temperature 125 - 100 degrees below normal

  • Customer: Gary from Saxonburg PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 13 of 16 people found this instruction helpful
My Hotpoint gas stove was not operating at normal temperature. This was operating in a basic range of 125 - 100 degrees below normal. After going through numerous troubleshooting posts, I came to the conclusion the sensor was my first place to check. I did not want to drop $100 for a sensor if I did not need to, therefore, I decided that I needed to know how many ohms the sensor registered in my stove. The sensor need to be 1100 ohms and after using my digital multi-meter,( Analog meter would do for this job as well) sure enough the sensor did register 1100 ohms. I then started troubleshooting other components such as igniter, gas values, etc... All resulting in everything testing out good. That is what really puzzled me. Other posts of people having similar symptoms as my oven always came back to the sensor as the problem. Then I noticed that the cleaning temperature of the sensor needed to be 2600 ohms or somewhere in that range. Therefore, I heated up the oven and tested the temperature of the heated sensor and my sensor registered 1650 ohms. I concluded that the sensor tested good at room temperature, however when heated up, it was not registering correctly. I took a chance and purchased the senor, installed the sensor, which was quite easy and only reqired removing a few screws inside the stove, removal of back panel, and unconnecting the wire attachments, and the oven now operates as new, and just in time for Thanksgiving. The really great thing was that I was a hero in the eyes of my wife this Thanksgiving.

F2 error message on my GE oven indicated need for new heat sensor

  • Customer: Joseph from Brick NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 10 of 11 people found this instruction helpful
After unscrewing the old heat sensor from inside the oven, I pulled the range away from the wall, got behind it and removed the small panel over the heat sensor. Naturally, the plastic clips connecting the heat sensor to the range wiring wouldn't come apart, so I eventually had to simply pry them apart with two pliers. Then, naturally, the new plastic connector clip on the replacement part didn't match the clip from the range, so I had to cut off both receptacles and strip the wires, then used the provided wire nuts to make the connections. After that, it was easy, just secured the heat sensor inside the oven and replaced the panel. I didn't push the range back against the wall until I tested the repair. It worked fine!

Large burner would operate on high setting only.

  • Customer: Ernest from Bellevue NE
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 10 of 12 people found this instruction helpful
1. Removed the back panel.
2. Disconnected the wires from the old switch while connecting wires to the new switch one at a time.
3. Installed the new switch and broke off the excess metal on the post which fits into the burner knob on front of the range.
4. Replaced the burner knob and replaced the back panel.

Have tried 3 different store-bought drip pan sets over the past year. None of them laid flat.

  • Customer: Jennifer from Saginaw MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 10 people found this instruction helpful
Simple installation of new pans and all are level! Thank heaven! Thank you, PartSelect!

oven shut down code F3

  • Customer: Richard from Jupiter FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 14 people found this instruction helpful
As has been said shut down unit,Breaker fuse.If you do not have install info.Get a copy on line. If you have another set of hands it would not hurt.! this has been stated before. Remove door, Remove 4 screws , to slide unit out,I used a saw horse with some cribing secured to the horse to get height, Pull the oven out so that the two front supports are on the saw horse,and the back two are up to the edge runner.I used about a 1 ft stool for working height. Remove the top elec. cover sheet metal 2 screws. You will see were the wireing runs down the back. Get a small mirror,and flash light. Look down the wire opening in the back, you see the sensor connection ,I made a hook out of a coat hanger to grab it with. Pull it up before you disconnect it ,tie a piece of string to the sensor side of the connector , use 2 Ft. then disconnect remove two screws from inside the oven. And remove,sensor tie string on to new sensor connector pull through and connect.on top.Then replace everything cck every thing Twice!Doing this i didn"t have to pull the unit all the way out! LATER GOOD LUCK!
All Instructions for the 911455881C
1-15 of 293