5K5SSCWH0 KitchenAid Mixer - Instructions

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

it was a kitchen aid dough mixer, had to take the top portion off and replace the assembly with a new one that holds the teflon gear. You can purchace the gear only and it becomes less expensive, but at the time I didn't take the chance cause the greese was there and didn't want to take a chance. Its a simple repair by removing some cotter pins and phillips head screws.

removed the top of the mixer from the stand. I left the broken piece in place until the new part arrived so I would know exactly how the part fit in. I used the punch & hammer to remove the pin then removed the part with needle nose pliers. I put on the new part, checked to see that it worked and reinstalled the top of the mixer to the base. It was really easy.

I replaced my kitchen Aid mixer beaters. I bought two replacement beaters. They fit perfectly

the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install

The brushes on the inside of the motor were destroyed. We thought that it would be easier to just replace the brush holder and the brushes, however, the brushes were easy! and QUICK! The brush holders...not so much. We had lots of problems getting the brush holders into place because of a metal piece that had to fit perfectly on top of the brush holder. It made it easier when I held the mixer upside down (we dissembled it) and my husband did his magic on fixing the brush holders. Pray that you won't need to replace the brush holders because it was NO FUN...but the brushes were QUICK AND EASY :)

I put the beater in the mixer when I wanted to make a cake. I wouldn't call it a repair. The most amazing thing was that it arrived the day after I called and ordered it!

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

The knob was attached to the new lever. I began to disassemble the mixer case so that I could replace the lever. However, it soon became apparent that this would be a major project involving many components and potential problems in getting the unit back together. Since all I wanted was to replace the knob, I simply knocked it off the new lever and forced it onto the old one. It is hard for me to understand why Kitchenaid would not make just the knob available.

i followed the instructions in video. Thank you joe

Ordered the new beater and put it in.

After I dropped a part of the shield into my mixer the motor screamed and I unplugged the mixer. I found out I had a broken worm gear. I then order the part and per the helpful video I did the repair and I also changed the brushes my mixer is up and running waiting for the holiday baking season thanks to Part select.com Very easy Instructions to follow I am very happy with the results. Thanks Barbara

Just change the motor brush. That's it! It work well now. Thank you, Partselect!

Remove the mixer head from the base by removing the 4 Phillips head screws. Pry off the ring around the rotating part with a flat head screwdriver. Punch out the pin holding the rotating part and remove. Remove the trim strip by removing the two Phillips screws at the rear of the unit. Remove the 4 screws at the bottom of the mixer head. Carefully separate the bottom of the head from the top using a flat screw driver. There will be the power wires connecting the top to the bottom of the unit. It is best to disconnect these wires to avoid breaking them during rest of the procedure. There will be a lot of grease in the gear box of the mixer. The assembly holding the damaged worm gear can now be removed by removing the three screws holding it to the bottom of the mixer head. At this point I removed the grease from the worm gear assembly to allow better inspection. Punch out the pin holding the worm gear to its shaft and remove the shaft. The worm gear is now free and can be replaced. Add some extra grease to the new gear and reassemble the mixer in the reverse order.