Models > 57731H9WW > Instructions

57731H9WW General Electric - Instructions

All installation instructions for 57731H9WW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 57731H9WW
16-30 of 369
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Loud noises when spinning and no spin

  • Customer: James from Spring TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 20 of 27 people found this instruction helpful
I followed the instructions provided by GE that were stored in the control section of the washer. Removing the hub nut was a huge pain. It took Liquid wrench, hammer, pipe wrench and patience to remove it. Other than that it was fairly easy. I didn't like the way the tub seal fit so I used some silicon gasket making material to help make sure the seal sealed good against the tub.

Water leakage from the bottom of the tub through the shaft seal

  • Customer: Dave from Willcox AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 17 of 19 people found this instruction helpful
Thanks to comments already summited to Partselect I was prepareed for the worst. Once I figured out that you remove the agitator assembly with a swift jerk I was able to access the lower portion of the tub. As others have found out the aluminum nut holding the inner tub can not be removed without a hammer and chisel. Once you get past that things go well. What is left is cleaning the components and re-assembling.

No Spin or Agitate

  • Customer: David from Tacoma WA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 17 of 19 people found this instruction helpful
Finding the disassembly instructions in the control panel was very useful. After disassembly and inspection obviously the transmission had lost oil and deteriorate the belt and actually threw it off. Finding your web site was very helpful. The exploded views parts catalog were great! We had it rush shipped. It was great to speak with a representative on a sunday was excellent. The rep was Knowledgeable and we concurred on which part were needed. Tracking number was correct via e-mail but only rec'd tracking number for one of the two packages which was stressful at the fedex office at pick-up. All Items were rec'd on time assembly was straight forward. The basin retainer nut came loose after 5 loads and made a terrible noise. I applied blue loctite to nut and reinstalled. Seems to be working correctly. Bought an extended warranty which added 4 yrs. Washer failed 2 months after warr. expired. Figures!! Great experience with partselect Thank You.

Knob spun freely due to stripped teeth.

  • Customer: Robert from Washburn TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 18 of 23 people found this instruction helpful
Part Select inclusion of parts diagram helped determine which part was broken, and how to disassemble just what was necessary. I was planning to open up the control panel to get inside, which was not necessary. Assembly was simple for the same reason. Sometimes, it does help to read the "manual" first....

Hub under agitator disentegrated

  • Customer: MARK from RAMSEY NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 15 of 16 people found this instruction helpful
I used the other 4 posting as a guideline but found that what wasn't mentioned here was that the disassembly/re-assembly instructions are actually located inside the washing machine behind the control panel (wish I knew that before I started doing it on my own).

After removing the control knobs (temperature, cycle, etc.), unscrew the four screws and lift the control panel off. Underneath the panel, there was a folded up wiring diagram that includes assembly instructions on the back.

Like others here, everything went smooth until I tried to get the Hub Nut (PS271505) off. No matter how hard I tried turning or hitting it (or the wrenches), it wouldn't move at all. I followed the other people's advise here and ended up taking a hammer and small chisel to the side of the nut. It's an aluminum nut so it cracked pretty easily and was easy to remove after that. Take my advise and just break the nut off if you are having any sort of difficulties getting it to turn. It's worth the extra $11 to just buy a new one!

Broken Support Tab

  • Customer: David from Rancho Cucamonga CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 16 of 21 people found this instruction helpful
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.

Old belt wore out and stretched, wasn't driving tub through spin cycle.

  • Customer: Joseph from Hollywood FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 14 of 17 people found this instruction helpful
I loosened the four nuts holding the motor in place, slid the motor toward the tub to slacken the belt enoug to remove it, then replaced old belt with new belt, pulled motor back in place until belt was tight, then tightened the four nuts holding th emotor in place.

a small metal washer came off putting the machines weight on a plastic piece that shattered

  • Customer: Kevin from Hazelwood MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 13 of 14 people found this instruction helpful
first use a puddy knife to remove the front cover – slide the puddy knife in the front upper left than right corners where the top meets the front of your washer they are push in clips that hold the front cover (they are not easy to damage)
second pull the front out than up of the bottom clips, there is the rods with a tube assembly is either black or yellow that hold the tub up
remove the 2 screws holding the top they are near the clips you used the puddy knife on
lift the lid about 4 inches and you will see how it works, at that point with the replacement part in hand it is self obvious what to do replace the rod.
When done try the washer and if it works, if so put the covers back on.
The shock of it all is watching the natural violence your machine goes through just to wash your clothes

Sometimes water would keep running into machine and it would overflow.

  • Customer: Stephanie from Charlotte NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 12 of 12 people found this instruction helpful
I took off the cover behind the selector knobs and looked for the part that looked like the part I ordered. I unplugged a wire, took off the little hose, then twisted the part free. Twisting it free and twisting the new one back on was the hardest part, I even bled all over the machine from a cut I got while twisting! Then you plug the wire back in, there's only one way it will go, and put the little hose back on. I think it took less than 10 minutes.

Loud bang during spinning

  • Customer: Jim from Marion MA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 12 of 13 people found this instruction helpful
Remove aggitator, disconect 4 support straps, pry off clips/ latches on top of drum. Remove small bolt that holds on the small plastic unit unto trans.
That will give you access to the large bolt that holds the hub in place. This nut is on tight use a pipe wrench and adjustable wrench and TURN CLOCKWISE TO REMOVE - lock for direction on nut.
Remove the bin gently and turn over to remove the small bolts that hold the hub in place.
Installation is reverse of removal.

Discharge Pump was leaking on our GE Washer

  • Customer: George from Cambridge MD
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 11 of 11 people found this instruction helpful
Popped the front off the washer by placing a towel under the screwdriver to prevent chipping the paint. Had to spent almost 45 minutes soaking up water that had leaked from pump. Must have been leaking for some time before enough leaked under washer and became visible, because there was a lot of rust build up. (1).Removed old pump by first un-pluging washer and them removing (2) connecting wires from pump. (3).Next use nut driver to loosen flex hose from washer. (not from pump). Loosen spring clamp from discharge hose , and slide up. (4) Using nut driver I removed (2) hex screws that held pump to frame, then removed pump and motor assembly. (5). Mopped up water with large (old) bath towels (6). Used hair dryer to dry area. (7). Used wire brush to brush away surface rust. then used small shop vacuum to remove this surface rust. (8). Used small brush to paint white rust-olem paint on rusted areas, used hair dryer again to help paint to dry, then gave it a second coat and again helped it dry. (9). I then removed flex hose from old pump assembly, checked it for cracks and finding none I attached it to new pump with existing spring clamp. (10). I then put pump assembly back inside washer, but did not attach with hex screws yet. (11). Re-attached the drain hose by sliding the spring clamp back down, making sure it is around the hose and discharge spout. (12). Reattach the flex hose to washer discharge spout. (13). Screw new pump and motor assembly unto newly painted frame. (14). Re-attach (2) wires to pump and motor assembly. (15). Plug washer back in and try filling it with some water, letting it go into the drain cycle to check for leaks. NOTE: You don't have to go through and entire wash cycle. Just use the dial to put some water in then move it to drain and /or spin to get the new pump and motor assembly going. I did this a couple of times and then did an entire load of clothes to ensure there were no leaks. After I was sure there were no leaks, I simply popped the front panel back on. My part cost a total of $64.00 including shipping, and it took me about 1 hour of my time. I checked with my local GE dealer and his cost would have been $98.00 for the part, and $85.00 for labor for a total of $183.00. I AM VERY HAPPY. Oh bye the way I had my part within 3 days of the order and that was with regular shipping. I will always use Parts Select from now on.

Loud banging noise

  • Customer: Franklin A from Elk Grove CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 11 of 13 people found this instruction helpful
Removed the front cover of the washer by sliding a screw driver to release the clips. Loosened the 4 nuts that held the drivebelt motor pushed the motor back to release the drive belt. Replaced the drive belt, pulled motor until drive belt was snug and tighted the 4 bolts. At the same time, I replaced the 4 tub dampening straps located at the top of the tub and now the unit is just like new.

Tranny oil ran out onto Laundry room floor/making noise

  • Customer: Larry from House Springs MO
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 11 of 13 people found this instruction helpful
Removed front cover(use screwdriver)clips on top of cover under lid
Disconnected power from wall
Disconnected wires to motor 1 screw/unplug for motor
Uncwrewed clamp on drain hose
Removed top lifts off easliy
With help released Washing drum assy from hangers
Slid back and Tilted drum assy outwards from drum opening out to the front of machine
Pulled agatator up and off of hub
Remove one bolt from hub 1/4 " rachet w 3/8" socket
Pull off cap
Removed Locking nut(couterclockwise)nut is soft metal used good vice grips firmly locked on nut
Removed inner washing drum
Turned over Entire Assy (motor up)
Removed belt (slid off)
Removed 4 blots from Motor/Tranny assy to Plastic outer drum
Lifted off Motor/Tranny assy and pulled tranny out
Reaasemble in reverse order witht the exception of replacing the hub seal(inside)Outer drum assy.
There were service instruction under the front control panel.

washer failed to drain water from machine

  • Customer: Kristy from Boca Raton FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 10 of 10 people found this instruction helpful
1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done

Transmission bearing went out creating alot of noise on every cycle.

  • Customer: Scott from Littleton CO
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 10 of 11 people found this instruction helpful
I had to remove top control panel and flip it over the back and out of the way, but did not have to unplug anything. I then had to remove front and top panels in order to remove the agitator and eventually the tub assembly itself. Once the tub assembly was removed, I had to turn it upside down to remove the transmissing and brake assembly as well as the mounting bracket. The entire removal process took about an hour and a half. The reassembly took less than an hour. The most difficult part was removing the 1 11/16 nut that ties the agitator to the tramsmission through the tub. It took 3 of us to hold the tub in place so that one of us could use the 3/4 drive ratchet and extension to loosen the nut. We did the same thing during the reassembly. All together there ware quite a few parts removed and a fair amounte of different screws. In order to perform this job, you must have a decent tool set and the ability to diagnose each step of the process, but it's not very difficult otherwise.
All Instructions for the 57731H9WW
16-30 of 369