4KSRS27QAW01 KitchenAid Refrigerator - Instructions

First of all it's nice to have an exploded view of the ice/water dispenser.
First remove the trim around the ice'water dispenser by carfully prying the bottom out and popping the trim up to release the top.
Remove the 2 screws that hold the light switch and light, move out and to the right, do not disconnect.
Remove the 2 hex screws that hold the old arm in place. This will allow the arm to drop down so you can remove the arms' ice guide.
The arm has a spring for tension on the right side. Remove it and retain.
Above the water dispenser is a screw that holds the ice door closer spring, remove this screw and slide out the spring loaded closer
Loosen the right screw that holds the water dispenser, it is spring loaded.
You should now have room to remove the old ice dispenser arm.
Slide the new arm up into place behind the ice dispenser door
install the spring tensioner to the right side mount screw at the same time align it with the left side of the water dispenser arm. The ice dispenser arm and the water dispenser arm share this mount so both arms have to be in place in order for the arms to work properly.
Install the left mount and screw of the ice dispenser arm
Install the ice dispenser arm's ice guide using the screw removed earlier.
Next reinstall the Ice door tensioner spring and screw making sure the metal arm of the ice door is engaged in the slot of the tensioner.
Finally reinstall the screws to the light swithch and light bar and snap the trim back into place.

Not being a handyman I found this job realtively easy.I took most of stuff off fridge door, to make door easier to handle. I then undid top hinge door screws, 3 of them, lifted door out., replaced 2 cams.When putting door back on fridge, you have to make sure door is in exact position and top hinge is lined up exactly, or door will continue to pop a little.It took me a couple of times to get top hinge lined up exactly.

The gooseneck on the icemaker fill tube extends out beyond the back cabinet of the refrigerator, and is easily broken. Luckily, this part is a piece of cake to replace. You'll literally spend more time pulling out your fridge and cleaning out behind it then you will replacing this part.

Shut off water supply line, and turn off ice maker (lift the metal bar in the ice bucket all the way up). Loosen the hose fitting, and remove two screws. Pull out the old tube, and slide the new one in. You may have to wiggle the tube around from the inside to get the alignment correct. Replace screws and fitting. Turn water and ice maker back on, and check for leaks. It really is that easy! It took me longer to type this than to actually replace the part.

Only one potential catch. The instructions warn that you may have to cut the new tube to match the length of the old tube, so make sure you compare the length of the old and new tube. I didn't have to to do anything - the replacement part was the exact same length of the original. If by chance you do need to cut the tube, you'll need small saw of some sort, such as a coping or hack saw.

Removed ice bin then pulled front cover with nut driver . Pull small rod from side ( one screw holding rod and spring). Pull auger out. Take plastic nut off end ( CLOCKWISE) LEFT HAND THREAD. Keep all ice crusher blades in order when you pull them off. Install new auger and reverse steps. web site has exploded view. It looks difficult but it isn't.

Remove the unit cover by unsnapping from the bottom. Remove the face plate on the switches. The ice door simply snaps off the closing mechanism. The problem I have is that the original door included a heat trace element (keeps the back of the door warm to limit condensation). The new part was simply a new seal. I clipped the leads to the het trace (turn off the fridge before you do that) and put in the new door. When the heat ids on in the house there is no problem with condensation but on warmer days its pretty bad. I cannot find a replacement part with the heating element and have contacted Whirpool. THey haven't responded as of yet.

I removed the two screws that were readily in view. I then figured out the there was a faceplate which I was able to pry off after removing the temp control knobs. The temp control unit was easily accessible and was held by two screws which I removed with the nut driver. The only difficult part was replacing the plastic tubing which covered the sending unit.

plastic warped in ,spaced out and, the socket snapped back in place.

Removed screws from front of ice container,replaced drum.
The hardest part was assembly of ice crusher,lucky the arms were lettered as to how they went back together.

The shelf studs were broken and needed to be replaced. Searching online as to how to remove a number of sources said to turn stud 90deg counter-clockwise to remove. These studs needed to be turned 180 degrees. Once studs were out obvious this needed to be done. Re-insert of studs were easy.

Replacement of studs were easy.

I wasn't sure the kit included the part I needed from the pictures, but it did. The part slipped over the flat plastic bracket attached to the right freezer wall and the shelf fit over it. No tools required.

Parts went right into place as the pictures showed and was working again in about 30 minutes. The only thing that wasn't working was the ice took forever to make, but solved that problem by turning up the temp in the freezer.

The problem was discovered to be a cracked fill tube head, This part extends behind the refigerator and is VERY vulnerable to breakage when the box is pushed backagainst a wall space! Placing a shim under the vertical part of the fill tube fixed the problem even without replacing it with the new part. So, now I have a spare!

Easy as cutting through warm butter. Just grabbed the base of the broken stem flush with the wall of the fridge using the wide-angle setting of a normal pliers, and twisted it out. Left over was a hole to insert the replacement stem. Inserted stem, twisted clockwise into place, and done. Much better design than other units I've worked on becvause the replacement part has stout-gauge wires that, when new stem is twisted into place, "locks" it in so you don't need to reinforce it, acting somewhat like an anchor screw on the wall for hanging a picture. Thanks for the perfect part!! Service and delivery are excellent.

Pry open the front dispenser outer cover. Remove a screw holding ice door dispenser unit, remove old door chute, remove and place coil kind of stuff (connecting to panel) old chute to new one and reinstall.

I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk