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4KSRS25QFW02 KitchenAid Refrigerator - Instructions

All Instructions for the 4KSRS25QFW02
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the original auger was plastic and broke
Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you
Parts Used:
Ice Auger Kit
  • scott from Cocoa, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
25 of 28 people found this instruction helpful.
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motor coupling weld broken
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
Parts Used:
Ice Dispenser Motor Coupling
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
Parts Used:
Door Hinge Set Door Cam - Black
  • Thomas from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 33 people found this instruction helpful.
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Ice Door would not close
I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank
Parts Used:
Ice Door Kit
  • Frank from Sandy, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
26 of 33 people found this instruction helpful.
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Refrigerator door fails to close on its own like it is designed to.
The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Jay from Oconomowoc, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
23 of 24 people found this instruction helpful.
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Refrigerator door failing to close without being pushed shut
Replaced upper cam piece on bottom hinge and also replaced pivot thimble on upper hinge.
No problems, except pivot thimble glued in place. Had to cut up and pull out with pliers. Everything works like new now.
Parts Used:
Thimble Top Lower Door Closing Cam
  • Kenneth from Greeley, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
25 of 32 people found this instruction helpful.
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in door water dispenser tube broken off 1.5 inches from end
shut off water supply behind fridge then released trapped water pressure in the line at the dispenser. Locked off dispenser controls (push button switch). Removed nozzle retaining screw and pulled out nozzle approx. 3 in. to cut off tubing at black pipe so as to use the old pipe as a guide/pull (fish) for the new pipe by joining the end of the new nozzle to the cut and of the old pipe with electrical tape.Then pulled the old pipe from bottom of fridge while simultaneously feeding/pushing new pipe from top. I had to remove lower grate on fridge to access the pipe on bottom. Remaining coupling connection on bottom was done by hand to avoid stripping plastic coupling.
Parts Used:
Nozzle and Tube Kit
  • haig from La Quinta, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
23 of 27 people found this instruction helpful.
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ice distribution door broke
At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.
Parts Used:
Ice Door Kit
  • David from Winston-Salem, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
23 of 28 people found this instruction helpful.
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Ice dispenser freezing up, dispenser door not closing completely.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
Parts Used:
Ice Door Kit
  • Robert from Valencia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 26 people found this instruction helpful.
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Ice dispensor motor would run but would not dispense ice at the door!
To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
Parts Used:
Ice Dispenser Motor Coupling
  • Larry from Hague, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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Plastic Water Spout Broke Off
Turn off water supply line fridge. Removing front panel is a must to allow acces to spout and water line. Be careful not to crack front panel $90, it snaps in from the botton, slide a stiff putty knife along bottom edge and gently pry outward to remove. Remove 2 screws that hold spout in place, then cut water line right behind spout. The tricky part is fishing water line down through door. You need to splice new line to old with double sided screw or something with threads that will prevent the lines from pulling apart, then pull water line from bottom of door by hinge, very tight when pulling through hinge opening. You will need to remove vented dust cover at botton of doors to acces the water line. The line has a threaded coupling so unscrew and drain water then cut new line to length. There is a small metal insert in old line that needs to be removed and inserted into new line before attaching coupler. I could perform this in half the time now that I have done it once.
Parts Used:
Nozzle and Tube Kit
  • Michael from Colorado Springs, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
21 of 23 people found this instruction helpful.
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Refrigeator would not drfrost...
I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall
Parts Used:
Bi-Metal Defrost Thermostat
  • Curtis from Pikeville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
27 of 44 people found this instruction helpful.
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The old resevoir needed to be replaced
The repair was incredibly easy -
1. Turn off the water at the water line for the fridge
2. Disconnect the pressure fittings for both lines running to the resevoir.
3. Remove the old resevoir
4. Install the new resevoir and run the lines back to the orginal fittings.
5. Reconnect the fittings, turn on water.
6. Drink water!
Parts Used:
Water Dispenser Reservoir Tubing
  • Fred from Martinsburg, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
34 of 66 people found this instruction helpful.
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The auger drum had broken, not allowing any ice cubes to be crushed or dispenses through the door.
Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.
Parts Used:
Ice Bin Auger Drum
  • Evan from Grand Rapids, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 27 people found this instruction helpful.
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Plastic nozzle that dispenses water broke off
the parts sent included two replacement kits which at first was confusing. I determined that I only needed the one with the black tubing for my Kenmore refrig. Turned off water supply and vacuumed up all the dust bunnys behind refrig. Removed bottom grate on refrig where black tubing attaches at the other end. Released water left in tubing at dispenser. I did not have to remove the front panel. Removed one screw attaching the nozzle to the dispenser. Decoupled tubing at the far end, more water came out here too. Pulled out upper end of tubing a couple of inches and snipped off. Attached tubing to new tubing with thin wire (as others here recommended) and had my husband pull at far end while I pushed slowly at the dispenser end. Once through reattached screw at top and recoupled at the bottom. Mission accomplished!
Parts Used:
Nozzle and Tube Kit
  • Catherine from Mount Pleasant, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
18 of 19 people found this instruction helpful.
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All Instructions for the 4KSRS25QFW02
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