4KSRS25CHW00 KitchenAid Refrigerator - Instructions

The drawer just had to be replaced.

Searched internet until I found a company(yours) with the part needed. Could not locate locally refrigerator too old. After finding"Part Select" site I watched the video provided. It was very instructive and helpful. I cancelled calling any repair service and did the repair myself. The part was delivered fast and I had no problems with the repair. Your confirmation e-mail of part being shipped again provided the video for the repair. I only watched again after the repair to check myself, all went well. My Ice maker is working great again and I consider this purchase money well spent. I was considering another refrigerator but will now keep the Kitchen aid longer, Thank you.

The ice dispensor guid went in very quickly - just as the video indicated. The rear, side stays were a little tight, but it now works great. The plastic bracket holder for the water and ice switches had broken holders for the ice switch. The video was very clear, and disconnecting the electric above the door made the job easier. My arrangement is a little different from the video (no screws holding the outside cover no the inside bracket box). But, the repair went quickly and I would have had a lot of extra problems without the video as a clear and detailed guide. My only wish was to have seen the videos before purchasing the parts. I highly recommend your parts, quick delivery, reasonable prices, and excellent video repair guides. Thanks,

My handyman did the repair. It was pretty easy for him. It would have been a real puzzle if we had not watched the video instructions. The new parts were slightly different than the old parts, but they fit perfectly. I thawed the frost buildup around the ice door and the opening of the ice bin with a hair drier, to get the ice to come out properly. Thank you so much for the video!

This was not a through the door unit. The water dispenser is located inside the refrigerator. Unplug the refrigerator. Remove the two screws holding the cover over the dispenser parts. Could not remove the cover completely as there is a water supply line attached. Let the front of the cover down as far as you can get it. The micro switch is reachable. Move plastic retaining posts holding the switch in place, to the side to release the switch. This can be done with your fingers. Pop the switch out. Use the blade of the screw driver to gently pry the electrical connection plug away from the switch. Attach the new switch to the plug and put everything back in the reverse order of disassembly. Done, easy, even I could do it.

Just removed old ice maker which took about 2 minutes. installed new ice maker in about two minutes. Simple and easy install.

Google refrigerator Model #, found your site, saw parts diagram right away, clicked on part 'Ice Door Kit', noticed your video on how to do repair yourself, showed it to my husband, ordered part, and it arrived the next day. That was the hardest part of the whole repair. I have been without use of the ice dispenser for about 9 months - took 20 minutes from opening box to getting ice again and saved myself a whole lot of money. I am one happy camper!!!

Job went as per your terrific video. Except that when attempting to retrieve the old heater element the glue on the old door was no long pliable. I had to literally tear the old foam apart to get at the heater element and almost damaged it. Not to worry. It worked out well and all is great. Thanks for the very instructive video.

Openned both doors and removed lower grille. Closed doors and placed a piece of wood underneath door. The piece of wood slightly taller so that it supports and lifts the door while I worked. Working at the bottom of the door removed both upper and lower plastic cams and replaced with new ones. Be sure to tighten the single screw that holds down the plastic cam; if you leave them loose they will split/crack because they will move as you operate the door.

very simple ! Just follow the instruction video on parts select . It don't get any more simple than that ! Learned a lot just watching that video . I picked up from that how to install an ice maker also . I cant believe I paid a repairman $100 last year to install an ice maker on my refrigerator either . I could have done it myself for 1/3 the cost and still had a brand new ice maker . I asked him about fixing the ice bin then he said they was no way . Said the best thing for me to do was try to find a used one would probably cost me about $100 . I think the total cost for the parts was about $30 here . And BTW takes about 2 min to change out an ice maker . I will never call another repair man to come into my house again unless they do away with the internet .

Easy fix. Used this a teaching opportunity for my 18 yr old son and had him do all the work. The cams have like little inclines that as the meet close the door with like a over center effect. Empty the door. Just undo the top plate 5/16 screws and lift door off. On bottom of door change the 1 piece lower door closing cam and on the bottom post plate change the door cam. add a little grease and reverse the process to install. later in life my son will know how to make this repair.....easy to do folks.

If you follow the video to the letter it's a piece of cake

After figuring out online what I needed I was sent the step by step video on what to do. I have never did anything like this but I learned. In the Past my husband would deal with it but he is no longer alive to do this kind of stuff. Thank goodness you sent the video along with all the instructions as i had my laptop on the table and followed stopped it and followed it again. I actually did this . I am so proud of myself.Thank you for making it so easy.

The fix was easy. I jacked up the unit and put on blocks. I used socket and ratchet removed the wheels. Reinstall new ones and let off the blocks.

The hardest part was figuring out how to get the front panel escutcheon panel off. With the putty knife under the bottom flange, you need to push down with some effort on the part of the flange where the drip pan slides in and twist the putty knife to disengage the locking tab. Once the panel is off, the rest of the job is easy with the aid of your video. Everything works like new...thanks.