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4KMTW5755TW0 KitchenAid Washer - Instructions

All Instructions for the 4KMTW5755TW0
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Won’t go on unless the lid slams shut.
First, unplug the unit. Remove the two screws on each side of the control panel on the back. They are located at the top corners of the unit. The base is held on by clips you press in on from the bottom. You will have to reach in over the tub and press in on clips, one each on the far side. At the left, you will be able to feel the lid switch, the clip is just to the left of the switch. It is about ½ inch wide, press firmly with your thumb. You may want to wear glove for this unless you like battle scars. Once done the control panel should hinge up. The switch is on the left side. To remove the switch, I first detached the wire harness to the control panel and unscrewed the grounding wire. Open the lid and the switch pulls right out. The new switch drops right in. Attach the wire harness and grounding wire. Place the control panel back side first at an angle making sure the back metal panel is lined up, once in place it should snap back in place when pressed down firmly. You might have to reach in over the tub again and pull the clip down (keep Band-Aids on hand). Plug the unit back in and you are good to go. Raise and close the lid, you should here the switch click on and off.
Parts Used:
Washer Lid Switch
  • Steven from Moreno Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Agitator not moving consistantly
Removed softener dispenser from agitator. Removed 1/2" bolt from inside agitator and removed top half of agitator. Removed cog assembly. Used screw driver to pry slip ring up 1/4 " to access directional cogs. Replaced cogs, pushed slip ring back into place. Reassembled agitator in reverse order of disassembly.
Parts Used:
Agitator Directional Cogs
  • Dennis from Concord Twp, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer would fill with water but would not run
Broken lid switch. The BIG problem was trying to figure out how to remove the control panel. There was no screws on the back top corners nor two screws at the bottom corners. The front end caps was not removal either. Finally I found on the internet that if you slide a putty knife under front corner of the control panel you can push back the spring clip on each that will allow the panel to be removed and lifted up. From there the lid switch is located on the left side and is easy to replace from this point forward. You can read other instructions on details on replacing the lid switch.
Parts Used:
Hinge Lid Hinge Mounting Screw Washer Lid Switch Lid Hinge - Right Side
  • Jeff from Lexington, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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drip from the front of the washer
First I tipped the washer forward and placed a plastic milk crate under the rear of the washer to support it . Then tipping the washer back. I placed two car jack stands near the front to support and level the machine. Now I had enough room to look under it to see where it was leaking. Right away I could see a drip coming from the pump in the front of the washer. I removed the two water hoses. Then with a screwdriver popped a clip on the top of the pump and one on the bottom. The pump slid easily off . Slide the new pump on and reverse the process
Parts Used:
Direct Drive Water Pump
  • Martin from Lawrence, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Agitation was jumpy and noisy
Removed agitator cap with flat head screwdriver, then removed inner seal cap and removed worn cogs. Installed new cogs and replaced o-ring seal on cap installed new by and was good to go in under 15 minutes.
Parts Used:
Seal, Inner Cap Agitator Directional Cogs Agitator Bolt
  • Salvatore from Ronkonkoma, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Teeth on dog ears were worn down and agitator was not functioning properly.
Ordered the repair kit and when it arrived a few days later we removed the cylinder for the fabric softener and lifted the screen cap off, used a nut driver to remove the top part of the agitator and then simply removed the old worn parts and replaced with the news. Easy peasy! ;)
Parts Used:
Agitator Repair Kit
  • Pearl from Lake City, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Top part of agitator was not working properly
I looked at the fine parts blow-up drawing available on internet. It was immediately clear the teeth had worn smooth on the cogs, and replacing them would fix the problem. I placed the order for the three parts sets I felt would be useful, and the most amazing thing happened, The parts arrived the next day, they were all in the package they all fit, and I was washing clothes within and hour. The information on line was understandable and accurate and the speed of delivery was outstanding.
Parts Used:
Seal, Inner Cap Agitator Directional Cogs Thrust Spacer
  • William from Angels Camp, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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My washer stopped spinning.
I researched the troubleshooting on PartSelect.com and determined the clutch was going out on my direct drive Whirlpool washer. I ordered the part, found the instructional video that actually had my exact washer being worked on, I followed all of the steps of replacing the clutch and in a snap, my washer was spinning. I've worked in apartment maintenance for years and PartsSelect.com has always been my only resource for appliance parts and repairs. The prices are great (I've compared most parts websites and 8 times out of 10, partsselect.com is cheapest), the shipping is extremely fast and the parts are alway right. Great site!!!!
Parts Used:
Clutch Assembly
  • Jacob from Champaign, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
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Washer shook in the SPIN cycle.
Follow the video to remove the cabinet. Did NOT have to lay the unit on its back in order to replace all 5 springs. These may be easily replaced with the washer standing upright. The back Suspension Spring was removed by using the access hole in the back of the washer to remove the screw holding the back spring bracket in place. Reassembled the cabinet per the video. Except for moving the washer around, this was an extremely easy repair. To facilitate moving the washer - use Moving PADS placed under the 4 feet of the washer.
Parts Used:
Tub Spring Leveling Spring Suspension Spring
  • Mark from Dagsboro, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Machine wobbled during spin cycle. Appeared to have some loosened part in the rear of the machine (noted some flexing on the front of the cabinet during spin).
Disconnected electrical and then water inputs on the rear of the cabinet. Tipped the machine onto its front. Found that a spring was unhooked and dangling from a bracket. I searched for the location to secure the spring and found a hole on the rear base of the cabinet rusted through. I drilled another mounting hole nearby, Since the original spring had also broke, I replaced it with a new one from PartSelect, securing it between its bracket and the new retaining hole. Returned the machine to its upright position, reconnected water input lines, then its electrical. The machine works fine once again.
Parts Used:
Tub Spring
  • Jonathan from Brandon, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Agitator shaking
Watched the video, then did it.
Parts Used:
Agitator Repair Kit
  • Marjorie from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
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Washer stopped running. Would fill water and stop.
Unplugged washer, took out screws that held on the dial panel, lifted dial panel, disconnected the ground wire, released the clip, lifted the lid which released the switch. Installed new switch closed the lid which holds it in place set the clip connected ground wire reattached dial panel secured it with the screws, plugged the washer back in and I was on my way the conquer that pile of laundry that had built up.
Parts Used:
Washer Lid Switch
  • Jen from LINCOLN CITY, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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No spin on spin cycle
Easy, If your drive block has an open top, it's worn. Look at a picture of a new drive block and compare. If it doesn't match, then you need a new drive block. Note: Also check the drive clutch and clutch liners or pads...they may be worn. In my case it was the drive block this time. So to start, take off the fabric softenner dispenser in the center of the washer. Then pull out the seal. then remove the bolt. and pull off the agitator assembly. after that tap off the lock nut with a punch and hammer or if you have the special spanner wrench tool, use that. Once removed, pull out the inner tub and then pull the drive block off the shaft. Put the new drive block on and reverse the procedure from there. Tap the lock nut tight with the punch and hammer while re-installing. I'm so glad I did this repair. $15 is so much better than just giving in and buying a new washer!!!
Parts Used:
Drive Block - 2 5/16 Inch High
  • Thomas from Port Jervis, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
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Auger would come completetly off when taking out clothes. The rubber washer had disintegrated.
I watched a Part Select video on replacing the augitator and just followed the directions to replace the thrust washer (which was showing wear) and the washer. The instructions that came with the thrust washer were helpful as well.
Parts Used:
Washer Thrust Spacer
  • Jennifer from Wake Village, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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The Lid Switch Broke And The Washer Stopped Working.
First, I moved the washer with water in it from the wall. Then, I removed two screws with a phillip head screwdriver from the back cover to the controls. Then I used a little bitty wrench to remove two small bolts that also held the back cover of the controls to the rest of the washer. The control panel was all attached, so it had to lay forward on the washer to remove the broken lid switch and then to install the new lid switch. There was one screw that I removed with a phillip head screwdriver. I removed the broken part and placed the new part into the hole. Then I had to move the control panel with limited space to lift the lid of the washer; the part would not fit property without lifting the lid. Once it fit into place, I closed the lid and replaced the screws and bolts. It worked beautifully. Thank you for your online help and the remarks from other people who had previously fix this lid switch.
Parts Used:
Washer Lid Switch
  • MERANDA from ELIZABETHTOWN, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
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All Instructions for the 4KMTW5755TW0
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