41748102701 Kenmore Washer - Instructions

Pulled the locking pins out, replaced the shock absorbers and re-installed the locking pins. I used Channel Lock pliers to remove and replace the locking pins. i used a deep socket to hold down the tab on the locking pins so they could be pushed out. The new shock absorbers came with installation instructions.

Very basic replacement- 2 screws in and out. The part did not come with screws to be sure to save them if you remove the broken part ahead of time to make the process smoother.

I removed 2 screws from the the top back of top. Removed the cover. Removed the 2 screws holding the door lock assembly.Removed the door lock assembly, disconnected the 3 wiring harnesses. Connected the wiring harnesses to the new door lock switch assembly. Installed the new unit in the door lock, reinstalled the top.Done.

The instructions that come with parts say to pull pins out with pliers. not much room to do that. I used hammers and punches where I had access and prybars nail puller an hammer to offset where the water outlet was in the way. I used a short handle hammer to install three of the pins. The third I used a prybar and spacer blocks.

Removed the 4 screws holding the top on. Pulled top forward to release front catches and stood top up out of way. Removed 2 screws holding door lock. Could not unplug wire plugs from door lock because wires too tight. Removed 2 screws holding lower front panel and removed panel. Pulled door lock down and unplugged old lock and plugged in new lock. It was easier to position door lock to reinstall screws by working from top, so top removal wasn't a total waste of time. Reinstalled front panel and top. Machine works.

It was very good. They should have mentioned about the wire and spring to remove the rubber strip though. Found out about that in comments! Otherwise, very good!

Replaced drain pump using this walk through. Different models, but pretty straight forward.

Just like the video said in the parts menu remove front of washer remove 2 screws remove 2 hose clamps replace pump replace 2 screws replace hoses and clamps and front door to washer done

The video was most helpful, and the left shock replacement went as shown. The sucker punch was getting to the right shock - much harder.
First notice video has washer on a stand. How nice to have had it up on a table. LOL As it was I tilted the machine back with a 6 inch block under the front. Still a bear to get to the shock, but w/ patience, doable even though you are flat out on the floor.
The old shocks were so bad that the pistons fell out once it was removed.
It takes some strength to get the pins through the new shocks, and as I have a weak left hand I had to resort to using a C-clamp to help. If I could have gotten my right hand in there I may not have needed it. Right hand did have to hold the clamp as it had to just catch the side of the pin hole since the pin is pointed and sticks out past the mounting bracket when seated.
I also ordered a spring but they both were still good.

I ordered pump so I would have it on hand. I didn’t want the washer in pieces waiting on parts. New pump came in 2-3 days with standard shipping. Found a video online for this model. Removed top. Removed control panel and set on front edge of frame. Removed door seal spring. Removed front panel and separated seal from drum. Pump located at bottom left. Removed pump screws. Got a shallow pan from kitchen to catch water. Removed hoses and trap. Not much water. Took trap boot and pump to sink for cleaning and found a bra wire had made it past the screen and was rubbing on pump impeller. That was the noise. Cleaned and reinstalled old pump. Has been running for 2 months without a problem. Easily returned the new pump! Highly recommend this company and site. Will come here for my repair jobs first. Hope I remembered all the steps correctly since it has been over 2 months.

easy repair. I went to the back of the washer and removed the two(?) screws that held the top panel on. Then moved to the front of the washer and unscrewed the two screws in the door frame holding the lock assembly. Pulled it up and out from the top of the washer and disconnected the three wire connections. Then I just reversed the process with the new part. It all worked great. This website rocks...
Phil
Jax, FL

I follow the instruction that comes with the part. The only thing different is I use wd-40 , to slide the vane better.

The instructions that came with the new shock absorbers were very detailed and walked me through the repair step by step. The new shock absorbers are much better quality than the old tube style shocks.

The front lower access panel pops off with two Philips head screws. From there, the white pins holding the hold broken shock absorbers can be removed by pressing their locking tab down and pushing them free of the bushing.

After pulling the old, broken items out, the new ones are reinstalled the same way: place the metal end towards the drum, push the white pin through the bushing (only one way is correct) and you're almost done. Reinstall the front panel and get back to having a quiet washing machine!

just unscrewed the old one and put a new one on.
I bought two just in case this one breaks too.