Models > 41744142400 > Instructions

41744142400 Kenmore Washer - Instructions

All installation instructions for 41744142400 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 41744142400
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2 shocks and one spring broke

  • Customer: Don from campbell CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 3 of 4 people found this instruction helpful
repair wasn't too difficult, hardest was raising the drum to engage the springs.

Steps I took:

remove the rear and front (bottom) covers. To remove the rear cover, I went ahead and took the hoses off. The bottom cover needs a good tug once the two screws are removed.

Once both covers were off, it was obvious what had to be replaced.
Pushing the notch on the shocks, removed both top and bottom pieces. Then I used books to lift the drum so that i could attach the new springs. Removed the books, installed the shocks from the top to the bottom.

Went ahead and removed the coin drop, cleaned it out, and reattached. Ran the washer two cycles to confirm the vibrations were gone. Loaded it up with towels (seemed to cause the worst vibs) and it was quiet.

Re-installed the covers and that was it.

Basket loose and banging around - both shocks broken

  • Customer: Christopher from Woodbury CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 2 of 2 people found this instruction helpful
-Unplug machine and remove all water connections
-Remove back panel with power phillips screwdriver
-Removed some rectangular circuit box in the way of getting to one shock absorber (3 screws)
-Remove old shock absorbers with 1/2 inch socket (suggested in accompanying directions)- this took 2 minutes
-inserted new shocks as directed...this was the most difficult part, but used a hammer to bang into place.
-reinsert and screw down circuit box (or whatever it was)
-reattach back panel
-reestablish water hose connections
-plugged in and was in business
-had ordered a washer/dryer set for $1700 (at my parent's urging) and now can tell Sears to go pound sand!

excessive vibration

  • Customer: Jon from Holland MI
  • Difficulty: Very Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 2 of 2 people found this instruction helpful
I followed the instalation instructions provided with new parts. Getting the mounting pins out was relatively easy However, the shock on the right, behind the pump, was a bit more difficult to remove than the one on the left. I took the rubber drain off the pump in order to get at the pin behind the pump. The new replacement shocks came with the plastic bushings inserted in the shocks in alternate directions. The original pins were all inserted into the bracket / shocks from the rear so when I installed the new shocks I reinserted one bushing on each shock so they we both oriented in the same direction. The instruction says to be sure the mounting pin is pressed from the side with the busing collar. It seemed strange the shocks came that way, with no mention of switching them. The most difficult part on the installation was pushing the pins back through the bracket and shock since there was no easy way to push the pins in from the rear. I used a large channel locks on the left side, but the right side was more difficult with all of the obstructions. I finally was able to push in place with my bare hands but was very difficult. Sorry to say the new shocks did not cure the vibration at all. I was very careful to make sure the machine is level. I'm not sure if there is a cure other than replacing the machine.

Both shock absorbers for the tumbler had broken off

  • Customer: Elizabeth from Bellevue WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 2 of 2 people found this instruction helpful
The repair itself was simple; it was the original design of the washer itself that made it time-consuming, because of the tight spaces involved. Basically, all you have to do is remove 2 plastic pins, take out the broken part, make sure you have the new part facing the right way, and put the 2 plastic pins back in. Should take 2 minutes if there are not other machine parts in the way!

Kenmore Front Load Washer - Would not Drain

  • Customer: Jeffrey from Holly Springs NC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 2 of 2 people found this instruction helpful
I used a shop vac to remove the excess water which would not drain from the drum - this is key to not flooding your laundry room. I removed the 2 machine screws at the bottom of the front panel. The panel removes easily which exposes the pump at the front lower right of the washer. I disconnected the electrical connection on the pump. Using the shop vac I slowly removed the hose connectionns at the suction and discharge sides of the pump. Following the disconnect of the hoses screws hold the pump to the base of the washer. Upon removal of the old pump you re-install the new in the reverse order. One item to note is that I purchased 2 hose clamps to replace the spring loaded OEM clamps for the hoses - this greatly aids in reinstallation. Re-install the front cover and you are ready. Total time to repaire 30 minutes - very easy!

Water would not drain from washer

  • Customer: Beverly from Chiefland FL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 5 people found this instruction helpful
The drain pump was easily acessible at the front of the washer. There were only two screws to remove. However the two clamps holding the in/out drain pipes were a bit tough to release. When installing the new part, it made it easier to attach the drain pipes first before reattaching the two screws. We were able to get one clamp on fairly easily but the other we finally gave up on and put the old fashioned screw-type clamp on. It worked fine.

The threaded male coupling on the water inlet valve is plastic and broke during moving.

  • Customer: Alan from Denver CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 2 of 3 people found this instruction helpful
I installed this part on a stackable washer-dryer unit. First, I removed the hoses (one had broken off already, damaging the cold water coupling). Using a nut driver I removed the screws on both L-brackets in back that help secure the dryer unit to the washer base. Then, I located 2 other screws securing the dryer to the washer base. These were fairly accessible in the recess where the dryer exhaust vent is located, directly above the water inlet valve. I removed both with a nut driver. I thought I would have to also unscrew 2 more screws on the other side of the dryer, but these were not accessible. So I lifted the side of the dryer I had unbolted to get to the water inlet valve. And voila! It lifted up. I placed a 2x4 on edge to keep the dryer tilted open. The inlet valve is attached to the back inside of the washer by a single screw on the Kenmore, which I removed with a phillips screw driver. Reaching inside the back of the washer, I disconnected the water hose by pinching the retaining clip with pliers. Then I pulled the electrical connections off the the hot and cold solenoids and the unit came out. The replacement unit was installed in reverse.

Bearings in pump were lose and the washer was not pumping the water out

  • Customer: Sherry from Milton VT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 2 of 3 people found this instruction helpful
First I pulled the front panel on the washer off, than I unplugged the wires to the pump, took the two screws out that hold the pump, took the two hose clamps off and took it out. To replace I did the reverse.

Washer would not spin or complete spin cycle

  • Customer: Jonathan from Littleton CO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 2 of 3 people found this instruction helpful
E47 error code means control board or door lock. From reading other stories, I decided to try the door lock first since it is much cheaper. Frigidaire tech support was no help at all.

First I removed the "wire" and spring that hold in the rubber seal at the door.

Then I removed the 2 screws that hold the door lock in place.

Removed the door lock, unplugged the 3 connections, plugged the connections into the new door lock, screwed it back in and replaced the rubber seal and wire that holds it in place.

Runs fine now.

the latch broke

  • Customer: Sarah from Gilford NH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 2 of 3 people found this instruction helpful
It was very easy. I simply unscrewed the 2 screws set the new latch into place and replaced the screws.

Washer wouldn't enter the spin cycle. Clothes wet at end of wash cycle.

  • Customer: Leslie from Tolland CT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 2 of 3 people found this instruction helpful
Open the door. Pull the clamp off of the boot (locate spring at bottom). Peel back the boot on the right side so that you can get to the door lock and switch assy. Remove the 2 screws in the front that hold in the door lock and switch assy. Remove the wires from the old assy. Transfer the wires to the new assy. Screw in the new assy. Refit the boot and clamp. give it a try.

water leaked into machine when turned off

  • Customer: Henry from Frenchtown NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 2 of 3 people found this instruction helpful
Removed top,removed hose from inlet valve to washer,removed hot and cold inlet hoses and with phillips screwdriver removed water inlet valve assy and replaced. Reassembled and tested.

My order arrived 2 days after i ordered same. Excellent service from partselect, Thank You....

The plastic door strike/catch had become brittle and broken off inside the door on a front loading washer.

  • Customer: Barbara from Lutz FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 2 of 3 people found this instruction helpful
There were only two screws that held the door strike/catch in place. I had to fish out the broken plastic piece with a pair of hemostats. The only difficult part about changing the new piece was that I had to find someone with the correct screwdriver to use since it was not a standara screwdriver. Luckily I live next door to a mechanic and borrowed his. The two screws came off easilty and I was able to replace it in 2 minutes. I was thrilled that the part that I ordered arrived the next day.

Out of balance when on final spin cycle

  • Customer: Kevin from Vancouver WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 2 of 3 people found this instruction helpful
Had to replace one Spring on top of the tub and both shock absorbers. Anyone with even a limited amount of mechanical ability could handle this repair. Save yourself about $300 in repair cost and replace these items yourself. Spring and Shocks absorber kit cost less than $60 with shipping.

Just look at the diagram that comes with the parts, it's a piece of cake. The most difficult part is replacing the spring, she is stiff. You will need to take the top of the machine off, which is super easy, and remove the metal keeper on top of the frame rail. Get someone to help you as you will need to lift the tub and slip the spring over the frame rail.

The shocks are the easiest part of the repair, and should take less than five mins. to replace.

WASHER DOOR WOULDN'T LOCK

  • Customer: Shawn from Springdale AR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 3 of 6 people found this instruction helpful
I WATCHED THE U-TUBE VIDEO AND FOLLOWED WHAT HE DID AND IT WAS FIXED. REASON IT TOOK OVER 15 MIN I HAD TO FIND THE CORRECT BIT FOR THE SCREW. I THINK YOUR WEB SITE IS GREAT
THANKS
All Instructions for the 41744142400
76-90 of 274