Models > 41744042400 > Instructions

41744042400 Kenmore Washer - Instructions

All installation instructions for 41744042400 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 41744042400
196-210 of 257
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Broken shock absorbers

  • Customer: John from Richmond Hill GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
My shocks on the washer were broken, in part because of age, the other is broken spider drum inside the barrel. Was very easy to do the shocks. Unhook water connections and power. Move washer away from the wall. Remove the back cover from the washer. On the left side, you have to remove two screws from the electronics control box so you can gently move it out of the way. Then grab the plastic pin with some pliers and pull while depressing the locking lug on the end of the pin (Very important to depress the lock or you will have to buy new pins) Remove both pins for each shock. I used some high pressure grease on the pins when I put it all back together. Was a quick fix. Unfortunately had to take it all back apart as this was only a small part of my issue with having the stainless drum being broken inside.

Door error on front loading washing machine

  • Customer: christina p from chapel hill NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
After searching the internet, I found out that the error code flashing on my front loading washer was an easy DIY fix. I went into our local big box home improvement store who told me to go to their online store for the part I needed. I did but had zero luck. I found the part I needed here and found a great video online which walked me through the repair. The part arrived and it took less than 10-mins to be done and have a working washer again. Thanks for the great service! From a working mom in NC

Violently vibrated and drum would come off the springs

  • Customer: Shea from Long beach CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the shocks. It was easy

broken door strike

  • Customer: Wayne from Piedmont OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
unscrewed broken one and screwed the new one in place.

Washer made loud clacking noise during spin cycle.

  • Customer: William from Punta Gorda FL
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I followed the instructions enclosed with the parts and removed the front access panel. Following the instructions for removal of the shock absorber mounting pins for the mount on the left hand side of the washer (as observed from the front) was difficult. I depressed the pin using my finger and I used a small nut driver to push the pin out. The nut driver was smaller than the pin and helped push the pin completely out. Even so, this require a lot of effort and I cut my hand when it slipped (no job worth doing always requires a little bloodletting). Installation of the replacement shock absorber in this position required moderate effort but went well. After a lot of effort trying to remove the pins on the shock absorber on the right hand side of the washer it became obvious that it was impossible to do it from the front of the washer. Other objects in the washer obstructed access to the pins. So I had to remove the back panel of the washer to aid in accessing the pins. At this point I required the assistance of my wife to depress the tab on the pins while I pulled on the pins with a pair of pliers’. The bottom pin has an obstruction where the pin pulls out. Removing the pin required quite an effort and nearly broke the pin (I guess that is why a replacement pin is in the kit). We installed the pin for this bottom mount in the opposite direction than the original pin was installed. I am sure that I saved a lot of money by doing this myself, but I would not recommend others to do it themselves.

Washer leaked at water inlet valve

  • Customer: Joel from Eugene OR
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The part was fine,except for one problem. The screw holes in the part were too small for the sheet metal screws. After several minutes of trying to get the screws to turn, I got a small round file and enlarged the holes until the screws fit. Luckily for me, I've had to do things like that before. Otherwise, the installation was straightforward. And the washer no longer leaks!

Washer would not start

  • Customer: Gerald from Brownfield TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced doorlok as every one sujested but that did not fix it I then replaced thr control panel with a new upgraded one. It is not that simple for an amature. New control came with one of the control shafts missing had difficulty getting it in position so so control would be on right function. after all that I found diagnostic instructions taped to bottom of washer

Washer wouldn't spin shut off with 6 mintes to go

  • Customer: michelle from swanzey NH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I found this wonderful web site, after removing the cover and running a diagnostic to find it was either the door lock or the TCP control board. Control board unable to find any information on was scared to call the repair man as they usually cost about $500.00. I am a single mother and order the door lock and just like that I was able to repair it myself. Thanks you so much!!!

washer would not go into full speed spinning

  • Customer: Joe from San Diego CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Turned off electricity. Unscrewed top panel. Took off top panel. opened door. Unscrewed door lock. Pulled lock up. Unplugged connections. Plugged in new part, positioned, and screwed in. Replaced top panel

DRAIN PUMP FAILED

  • Customer: Chris from Jacksonville FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I removed the old drain pump by detatching the drain hose and drain boot i replaced the old clamps with the screw type hose clamps which made it easier to install. I then removed the 2 mounting screws securing the drain pump to the base of the washer, replaced the pump by attaching the drain and drain boot and secured the pump to the base of the washer and the washer worked fine.

water leaking into the washer

  • Customer: William from Tucson AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I used this website to look at the parts breakdown the only way water can get into the machine is thru the solenoid valve. Ordered valve.Followed the video on how to replace valve.I pulled apart the old valve. The plastic seat was cracked,letting water seep into the machine.

Pump runs but washer will not spin

  • Customer: Thomas from Santa Fe NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Installation of Part # 131-763-202 door lock and switch Assy.

Note that the only reasonable access to the lock and switch Assy is by removing the front of the gasket between the drum and the cabinet. It is also the only necessary access.

This problem is unique to older models. My experience was a bit frustrating but the solution was finally found. While it took me a long time (and extra parts) to figure out the problem, the solution is actually pretty easy.

IF you have an machine with a black striker/catch on the door, the installation is not entirely straightforward, The black striker/catch on the door has an L-shaped lower prong that engages the door latch. This striker/catch will NOT work with the newer door lock. The required striker/catch is part # 134-456-600. It is white, and has a diamond-shaped upper prong.

When you remove the older-style lock (Part # 1231-269-400) that accepts the black striker/catch, you will immediately notice that there are more electrical connections on the new part than on the old. This requires some minor rewiring.

The two connections (Bl/W and w) that go to the latch solenoid are unchanged and attach to the brown solenoid on the new part.

The arrangement of the other connections on the new lock/latch is as follows (numbering is mine)

1 2 3 4 5 6

Terminals 2 and 3 are the “PTC” and must be connected to the red (double) and white wires that are on a special double plug. The plug must be cut off and replaced by regular (F) spade connectors. DO NOT be tempted to insert the double plug into the new lock. Although it fits, it does NOT work.

Connect the two door-lock switch wires (Bk and Bk/R) to terminals 5 and 6.

Note that with the new lock, the machine has to rest a while before the catch is released, the door catch is not released as soon as the door-lock light goes off.

Note also that the actuation of the switch in the door lock is NOT purely mechanical as in the older door lock. Pressing the striker/catch into the lock will NOT close the contacts between terminals 5 and 6. Some magic happens inside the door lock mechanism through the PTC that closes this switch. This same magic is probably responsible for the delay in releasing the door latch. This drove me crazy for a while as I thought the lock and switch Assy was defective.

Machine wouldn't spin

  • Customer: Jennifer from League city TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed 2 screws , unplugged the old switch , replaced with new one and secured with screws . Easy !!

Water would not drain

  • Customer: Margaret from Manassas VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I am a 63 year old woman. This was the third time the pump would not drain due to a jammed up water pump. I had paid around $200 TWICE for a service man to fix this. He said it was a common problem with this model of washing machine. I thought next time it happened, I was going to buy a new machine. So when the third time came around, I thought I would take a look before junking the whole machine, it seems like such a waste. The pump was not jammed up, so I needed a new pump. I have gone this far, so I thought I would try to replace the pump. THANKS to your video instructions, it looked like something I could do. Had problems getting the back hose back on. AGAIN THANKS to your video instructions I watched Steve put on the back hose about six times until I got his technique down pat. Do not know if I could have done it without studying Steve's technique. Thank you so much. I feel so powerful and good about myself. Did not junk a washing machine for one part. Go green!

tub leak at seam in front load washer

  • Customer: Pamela from Portland OR
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Slowly took apart things to be able to get tub out and checked wear of parts. Our spider was in good shape, sounds like depending on your water the spider can in bad shape. Can't buy spider alone have to get $250+ assembly if that is bad. All other parts looked OK so ordered and replaced gasket and cleaned up other items as re-assembled. Takes time, but is do-able. Best with 2 people. Used youtube video to step through disassembly. After putting it back together no leak.
All Instructions for the 41744042400
196-210 of 257