41742142100 Kenmore Washer - Instructions

This was one of the simpliest repairs I have ever done taking less than 5 minutes to complete. On the inner door I removed the two screws that hold the plastic catch in place. I then removed the broken catch and put the new catch in place. Finally I replaced the two screws that hold the catch in place and it was done.

1. Unplug unit.
2. Unscrew 2 nuts holding top in place in rear of unit using phillips head screwdriver.
3.Slide top back and remove.
4. Open door of washer and unscrew 2 screws holding in door lock unit.
5.Pull out unit from the top and install new unit reconnecting the 3 wire connections.

removed 2 screws and removed top access cover. removed 2 screws and removed front access cover. removed 4 retaining pins (one with nammer and punch because it was stuck) connected lower ends of new shocks with plastic pins, extended each shock to slip fit and connected upper ends to wash tub mounts. Reinstalled panels. I wish I could say that it all went well from there but......when the shocks broke, apparently the hit the motor took was enough to cause an electronic failure of the speed cycle control chip. Now Im waiting for that part.

Door lock takes a beating due to flimsy washer door which does not align well and subsequently gets slammed each time which causes lock to malfunction telling the washer that it is not locked. Due to safety the washer will not go into the spin mode. Remove top lid (2 screws) open washer door and loosed the 2 screws holding the lock assembly in place. Reach down into the washer and unsnap the 3 wire harnesses. Reverse to reinstall. Very easy.

Turned out drum brackets were corroded, so drum and shell-rear/brg and gasket needed replacing

1. Disconnect power and water lines
2. Remove rear and top panels
3. Remove control knobs, Assembly, soap dispenser, and Assembly cons frame/trim
4. Remove all screws from control panel mounting bracket (panel-cont mtg wing bend), disconnect easy wires to get to so you can flip it on it's edge when the time comes - no need to remove completely
5. Disconnect hoses running to shell-rear/brg
6. Remove the motor (motor-Sole) and belt
7. Place foam pad and/or jack with pad on it underneath shell (it's gonna be very heavy when you remove it - two men or a jack required)
8. Lift and remove the two spring/sleeves that support the shell.
9. Remove two level-shocks below shell or at a minimum remove one of the pins on each
10. Remove Spring boot from bellow
11. Lower and remove entire shell
12. Remove the weight, upper back from the rear shell and the counterweights from the front shell (can leave front weights if you want to, but probably easier to work with without them on. Note: be careful, these all crack/chip very easily)
13. Remove the screws that hold the rear shell to the front shell
14. Remove the pulley screw and pulley (may take a little wiggling or tapping with rubber mallet to loosen)
15. Separate the rear shell from front shell.
16. Remove the drum from the rear shell (may also require some wiggkling/tapping with rubber mallet)

Note: I did this from memory, so probably missed some steps - just use your parts manual to ensure you know what you're looking at and it will help you through the process.

Good luck. I figure I saved about $700 to $1200 since the estimated repair costs were so high, I would have simply had to buy a new washer.

After turning off water, disconnecting power, and sucking water out of the tub and drain hose with a shop vac, I removed the front kick panel (took out two sheet metal screws). Then I removed two mounting screws from the pump assembly, and disconnected two hose clamps (inlet and outlet hoses) with a pair of pliers. Very simple, very easy. The pain in the fanny came when I tried to reattach the hoses. The hose clamps apparently require either a special tool or a technique I'm not familiar with. I finally tossed them and purchased two standard screw and band hose clamps which made the final connections a breeze. The surprise came when I found that the motor had seized because of a pair of tweezers that had somehow worked into the motor impeller. Free of tweezers and coins, the new motor works great! To quote another one of your contributors: wife happy!

Using a screw driver I removed the spring loaded band from around the rubber boot inside the door. You only need to remove the band and then pull the boot from the bottom around to the side. You do not need to fully remove boot. Unscrew locking mechanism. Slide out to be able to see connections. Remove connections. Replace mechanism, reattaching connections into appropriate spots. Replace mechanism and rescrew in. Replace rubber boot by pulling gently out and working rubber V of boot under the metal slot. Once the boot is replaced, replace the metal band making sure the spring is at the bottom of the boot. Wahlah!!! Washer is working perfectly.

First I removed the top panel held by four screws at rear of panel, pulling the panel foward and up. Then disconnected the power and water connections. Then I removed the two screws holding the flow valve to the washer rear panel,pulled the valve foward ,removed the two electric connectors, pinched the water clamp with pliers and removed the water connection to the valve. Then replaced with the new valve followed the above steps in reverse order, finishing up by re placing the water connections and power. Then checked fo proper replacenent and leaks before replacing top panel.

Remove power
Remove water connections
Pull out washer to have sufficient room to access the back and the top.
Removed the top panel (4 screws at top- back)
Removed the back panel (a lot of screws)
Removed small metal retainer strip on top edge over broken spring
Removed broken spring, hung top of new one.
Pulled up tub to as I stretched out the spring to mount spring to tub
From the back, unplug and remove 2 crews holding the electronic motor control unit from lower left

For both shocks:
This was the most "difficult" part - locate the 2 plastic retainer pins holding the shock, locate the tooth (or tab) holding the pin in place and push the tab in (I had to use some leverage - its stiff plastic covered in grease - a spare screwdriver handle helps to push the tab down).

After pins are removed, shock just pulls out (weight of the tub handled by the suspension springs).

Replace with new shocks (1 pack has a pair), replace pins.

Reinstall motor control unit.

Reassemble frame. reattach water supply lines.

I had to plug in the washer, activate a cycle, then unplug/plug in the washer again.

It helps to have a screwdriver attachment for a variable speed drill to handle all of the screws.

All told - about 45 minutes, most of this spent on removing the pins.

I removed the broken door catch, which consisted of removing two screws, making it a snap to do, all you needed was a screw driver, and replaced it with the new one using the same screws, This took about 5 mins. to do and was very simple. Turning the machine into a working washer again. : )
After looking all over for the part,and not finding it I was thrilled when you carried the part. Even though the machine is old, it works great. Thank you for the selection of all the parts you carry and how you make it so easy for us to find what we need. , and having it in stock, which was mailed right away, so I could replace the catch and have the washer back in use in less than a week. Thank you

The striker is really easy to replace. Remove 2 #3 phillips screws, replace the striker part, and tighten the screws.

It got more complicated when too many striker tips broke off inside the latch assembly and prevented the tip of the new striker from going inside. To get at the latch assembly, I had to remove the big rubber gasket that connects the drum to the frame of the machine. I removed this at the drum end. Big mistake! It took two of us to get the gasket back onto the drum, and I had to take the frame end of the gasket off anyway. That end is a lot easier to put back on. Anyway, I finally got to the latch assembly, which attaches to the machine with two screws. It has 3 connectors and the housing is a grey plastic clamshell that latches in 3 places. It came apart and parts came out. Jamming the latches open and very gently prying the clamshell open may let you escape the small parts barrage. Once I got everything back together, it all worked.

Unfortunately, the story doesn't end there. This machine has broken 4 strikers. They break during the wash cycle. Taking a cue from a previous DIY description on this site, I took the hinge apart. It looks like there is a part missing, because there isn't anything that keeps the door aligned with the rest of the machine. The door drops down as low as it can go on the hinge pin and the plastic of the door frame rides directly on the arm of the hinge part. I've shimmed it up about 3/16" temporarily, and it seems to work, but I can't escape the idea that I shouldn't have to do this...

The instructions were good, but putting the spring on was quite difficult. The 3 spacers that came with the boot didn't want to stay in place. Finally I got 2 c clamps, putting a clamp over the spring and rubber spacer, and that did the trick. without the c clamps it would have been extremely difficult to get that spring on. Now it's fixed and no more leaks.

Removed two screws at bottom of front panel, removed front panel. Used pliers to remove hose clamp on drain hose. Fished hose out of chassis and installed new hose. Tested for leaks.

I bought this as much for the instructions as for the part...as I wasn't sure how to get a spring back around the bellows. The instructions were good, however I found that the spring went on best when I had two sets of hands - one set holding the spring in place (with a metal tool to make sure it didn't slip - as the rubber spacer didn't do the job) , and the other hand guiding the spring around the rest of the bellow. Also, when putting the metal clamp back around the water inlet area, I didn't have 3/8" soft copper tube on hand, so I used a couple of other tools to get the metal pieces to wrap around eachother. Also, leaning the washer back on the wall helped make room for my hands to get into the machine and do the work.

disconnected the power and water supply.

removed the back panel.

unscrewed the contol board that blocked access to the bottom of the shock absorber.

pulled the original pins out with pliers while pressing in the piece that prevents it from working its way out.

removed the shock absorber.

placed the new shock absorber in the bottom mount, put soap on the pin for lubrication and pushed it through the hole. Put the top of the shock absorber in its place and placed the other pin in.

replaced the control board and replaced the rear panel.