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3XART731GB02 Whirlpool Refrigerator - Instructions

All Instructions for the 3XART731GB02
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Front Door Ice Wouldn't Work And Air Going Into Freezer
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Thanks
Parts Used:
Ice Door Kit Dispenser Door Pin Control Bracket Micro Switch
  • BILL from BATESVILLE, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
492 of 591 people found this instruction helpful.
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track of the pan become broken
Buy a new crisper pan,slide out old one ,slide in new one
Parts Used:
Refrigerator Crisper Drawer with Humidity Control
  • Darrell from Cedar Bluff, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
422 of 442 people found this instruction helpful.
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Refigerator door was not closing all the way if not pushed shut.
Remove the top hinge cover. Removed the top hinge support. Lifted the door from the bottom support. Old door cams were worn completly flat. Replaced the lower door cam and closing cam use a little vasalene for lubricant on the cam surfaces. Placed the door back on the lower hinge support. Replaced the top hinge support. Door is closing great now.
Thanks for the quick part deliver.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Norbert from Sugar Land, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
392 of 413 people found this instruction helpful.
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Drawer guides broken
Simply pulled out old drawer and replaced with new one. This broken drawer really bothered my wife so this simple repair earned me alot of points at home. Lord knows i can use all the extra points i can get. Thanks for the quick shipment of the part. 2 days from time of call to part on my door step. Thanks again
Parts Used:
Refrigerator Crisper Drawer with Humidity Control
  • Paula from Chesterfield, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
316 of 409 people found this instruction helpful.
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Plastic bits dispensed from Ice Dispenser in Door
Removed Ice bin from Fridge

Removed all bolts on bin with nut driver...about six

Removed housing...be careful with spring on crusher/cube control rod

Removed C clamp on end of auger with small slotted screw driver and needle nose pliers.

Removed plastic nut on end of auger shaft

Removed Ice crusher jaws and laid them out in the correct order

Removed Ice propeller and installed new part

Put back together in opposite order

Easy
Parts Used:
Ice Bin Auger Drum
  • john from seaford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
202 of 237 people found this instruction helpful.
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External Ice Guide Broke a Tooth and Fell Off
We waited two years to do this because we didn't want to hassle with a repair man to come out and charge us arm+leg for something so simple. Finally we searched and found the part on line. It came two days FASTER than promised. Kudos to Part Select.
Snapping it on was a breeze, although you do have to apply more pressure than feels comfortable with plastic clips. We can know get ice out of the external door system again.
Parts Used:
Ice Guide
  • Tracy from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
170 of 186 people found this instruction helpful.
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Fridge was getting too warm, ice buildup on coils.
WARNING: REPLACING THIS PART REQUIRES CUTTING AND SPLICING ELECTRICAL WIRES. RISK OF ELECTRICAL SHOCK OR FIRE. DO NOT ATTEMPT THIS REPAIR IF YOU ARE NOT EXPERIENCED WITH ELECTRICAL WIRING.

Part Info:
The bi-metal strip is clipped onto the evaporator coils and is designed to regulate the defrost coil temperature. If it is not functioning properly you may notice ice buildup preventing air flow (and preventing proper refrigeration), or more rarely the freezer side may get too warm during the defrost cycle.

Materials:
* Replacement bi-metal strip
* Wire cutters
* Wire strippers
* Wire nuts
* Electrical tape
* 10MM socket

Steps:

1: UNPLUG THE FRIDGE! If there is ice buildup, wait until the ice has melted. A box fan blowing at the ice will help melt it more quickly.

2: Remove the panel covering the evaporator coils. It's located inside the fridge, on the freezer side.

3: Un-clip the bi-metal strip from the evaporator coils.

4: Unplug the wires from the evaporator fan, defrost coil and bi-metal strip, then disconnect the main connector that is plugged into the rear wall.

5: Clip both wires to the old ( bad ) bi-metal strip. Cut close to the casing of the bi-metal strip so there are long wires to splice onto.

6: Strip 1/4 to 1/2 inches of insulation off of the ends of the wires ( depending on the size of the wire-nuts you use). Twist the bare wires slightly to prevent fraying.

7: Do the same for the ends of the wires on the (new) bi-metal strip.

8: Take the ends of the wires belonging to the (new) bi-metal strip and the wires coming from the main plug. Take the like-colored wires, and twist the bare metal ends together.

9: Twist on wire nuts, for both sets of wires. Make sure they are snug, with no bare wire showing.

10: Tape over the wire nuts with electrical tape. Tape over the wires nuts in a spiral fashion, completely covering the nut and both wires that are now spliced together. This will prevent accidental shorting.

11: Plug the main plug back into the rear wall of the fridge. Also re-connect the connectors to the evaporator fan and defrost coil. Make sure the clips on the connectors are snug to ensure a good connection.

12: Clip the new bi-metal strip onto the coils, in the same spot as before. ( Usually just after the small incoming copper tubing that connects to the coils, known as the expansion valve. That is usually the coldest spot on the coils during operation).

13: Replace the panel that covers the coils.

14: Plug the fridge back in... Now you fridge should defrost correctly. If it does not, your defrost coil could be burned out, or the control board could be faulty.
Parts Used:
Bi-Metal Defrost Thermostat
  • Cathy from Winter Park, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
154 of 178 people found this instruction helpful.
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The Water Dispensor Tubing Had Become Brittle And Broke .
Removed the face plate. Removed a few screws and unpluged a few electrical connectors and pulled apart. Removed the holding bracket and clear tubing from door. Cut new tubing at an angle to push through conduit. Reinstalled new bracket and re-installed electrical connectors. Snapped face trim on and bleed air out of system. . Water ran great.
Parts Used:
Water Dispenser Fitting and Tube Assembly
  • Conrad from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
207 of 344 people found this instruction helpful.
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Refrigerator Door quit closing on it's own......
Door quit closing on it's own......

** Order the following from www.partselect.com

Lower Door Closing Cam -- Part Number: PS323495

Upper Door Closing Cam -- Part Number: PS327641




1. 1/4 drive socket and standard socket
2. On top of door .... remove black plastic bracket cover on top of hinge
3. Have someone hold the frige door in place
4. On top of door .... remove 3 screws that hold the hinge onto the frige..... at this time, door will be loose
5. Lift door up and off the bottom hinge.
6. sit door on the ground. Tilt door at an angle for access to the "cam"
7. On frige, at the bottom, use socket to remove one screw that holds the old "bottom" cam in place..... then replace with new one.
8. While door is tilted, use socket to remove one screw that holds the "top" cam in place.
9. You will need to gently pull this cam out.... shouldn't take too much effort though.
10. Replace with new cam.
11. put door back on hinge
12. At top of frige, reinstall 3 screws
13. Reinstall plastic cover.
14. Voila, you're done

Thanks PartSelect !
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • T.w. from Batesville, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
140 of 153 people found this instruction helpful.
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Broken elbow on icemaker water fill tube.
Removed 2 screws holding water fill tube to rear of refrigerator and pulled out, matched old part with new to make sure of proper match. Guide new fill tube thru hole, making sure it is aligned with slot in ice cube tray on inside of freezer. Install new plastic line from water pump outlet to water fill tube, check for leaks, job done.
Parts Used:
Ice Maker Water Fill Tube Kit
  • Charles from Orland Hills, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
130 of 141 people found this instruction helpful.
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where ic e dispencer spring is held to door broke at mold
after ordering ice dispencer repair kit, and removing the outer parts found out that the problem was the ice dispencer door shell . this part is no longer available.It seems to me that if whirlpool wants to have return customers they have to stand behind the product. Well I made a L bracket and drilled a hole to to recieve the spring keeper and glued this to the housing and used a 3 1/12"finishing nail as the pin all works fine
Parts Used:
Ice Door Kit
  • helen j from murrells inlet, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
123 of 142 people found this instruction helpful.
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Warm Air Getting Into Freezer
Patience is a virtue. The kit really works. 1st, lift the front plate of the ice dispencer by placing a flat head screw driver into the two slots at the bottom of the panel. When the panel is lifted up slightly at the bottom, push up on the panel to remove it. Careful not to break panel and the wires attached. Next, remove the wiring panel by removing the two screws on left and right sides. Then, unplug the old black ice cover from the wiring panel (this is the heating plug that you will nolonger need). Next, remove the parts and replace them with the parts in the kit, noting where each part comes from, etc. All parts in the kit are necessary and should be used. Some of the replacements need trial and error. Patience will be important. Also needed is a person that loves to solve problems, especially because the kit does not come with instructions. But the kit definitely works!
Parts Used:
Ice Door Kit
  • David from Chesterfield, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
109 of 132 people found this instruction helpful.
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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
Parts Used:
Water Fill Cup and Bearing
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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Broken Criper drawer
First I opened the fridge and removed the broken drawer. I then removed the new drawer from its shipping container and placed it on the tracks in the fridge. I then closed the fridge. Perfect!
Parts Used:
Refrigerator Crisper Drawer with Humidity Control
  • Victor from Morgan Hill, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
105 of 174 people found this instruction helpful.
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No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
Parts Used:
Cycling thermostat
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
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All Instructions for the 3XART731GB02
1 - 15 of 766