3RATW3005TQ0 Washer - Instructions
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would not agitate
repair went well. video presentation was helpful but our washer was not quite the same as video. we had to print the assembly diagram to visualize the proper order to place the new parts. all in all it was a simple fix.
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Wendi from Rothschild, WI
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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Agitator not turning
Pop cap off top of agitator. remove bolt that holds down agitator,which lets you remove the top of agitator that holds the directional cogs. remove top install cogs, make sure they are turned in right direction, and re install top of agitator.
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Cliff from Humble, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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mechanical seal leak in pump
your instructions in the video were excellent, but the shaft of the motor was too corroded to reuse.
Parts Used:
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Don from Flagstaff, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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directional portion of agitator didn't turn
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ronald from Plymouth, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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water leak
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Tom from Milton, KY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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Agitator stopped working
After about 4-5 years, the agitator cogs or "dogs" will wear out and cause the agitator to stop working-Simply pop the cap off of the top of the agitator with your hands by pulling upwards, remove the plastic cap at the bottom of the agitator-there are 2 plastic ears that you pull up on also with your hand, exposing a 1/2 locking nut. Use a socket and extention to unscrew the nut. Grab the bottom of the agitator with both hands and pull sharply upwards removing the entire assembly. Flip the assembly over to expose the four cogs. Replace with new, and reverse the procedure to reinstall the agitator
Parts Used:
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kerry from madisonville, LA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Motor Coupling failed after 20 years!
Determined based on some Internet searches that the part that we needed was the motor coupling; washer would not spin or agitate. Once I figured out how to removed the cover (by the way, one of the guys at an appliance store told me how to do it), and reviewing the video on your website, I removed the two screws and four clips, dropped the motor, inserted the parts and put it back together - all in about 15 or 20 minutes. It was easy and clean and the washer worked again. Hopefully go for another 5-10 years. Thanks.
Parts Used:
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Brian from Spring Hill, TN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
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agitator would not turn (agitate) during wash cycle
Remove protective cover and inner seal with gasket from top of agitator. Use socket set with extension to reach bolt in bottom of agitator and loosen bolt. Remove assembly from washer. Take out interior disk and remove broken agitator directional cogs. Replace with new directional cogs. Reassemble parts in reverse order. Easy Peasy,took about 5 minutes.
Parts Used:
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Lissa from Gunnison, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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4 directional cogs in top agitator crystallized and broke
Popped top cap off agitator, removed bolt, removed top agitator, replaced directional cogs, reinstalled top agitator, bolt, cap. This machine is 43 years young, it's happy again.
Parts Used:
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Jeri from Shelton, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Leaking water from under the front of the washer
Used pliers to help disconnect hoses, unplugged power cord, laid washer on its back, unsnapped two clips holding pump to the motor, lifted pump off, and replaced it.
Parts Used:
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John from Morgantown, WV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Agitator not functioning
Popped agitator cap. Used ratchet to remove screw. Pulled off base unit. Inserted cogs into slots after removing worn and or broken cogs. Reinstalled......done!
Parts Used:
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Sam from Chesterland, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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leaking water pump
After removing the outer shell of the machine, and disconnecting the supply hoses, I leaned the machine on it's back and disconnected the drain line. Then, it was simply a matter of removing and replacing the damaged pump with the new one. The pump is held in place by two easily removable clips. The hardest part of the whole process was making sure the shaft from the motor lines up with the corresponding hole on the pump.
Parts Used:
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Erin from Annapolis, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Agitator cogs broken
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Arnold A from Greers Ferry, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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cogs wornout i overload too much
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george from middleburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Bad Motor Coupler
So, the instructional video was great but be warned that you REALLY need to hammer the part into place. Basically hammer it into place so that the end of the shaft that it goes on is flush with the plastic piece of the coupler on both ends. Otherwise, you'll put the washer together and run a load and it'll squeal and smell like burning rubber. We had to take it apart like 3 times before we got it on there securely enough. We would then run an empty load and it would be fine but as soon as we would add clothes the squealing and burning would ensure. So, my advice is to hammer it in well and save yourself the time and struggle!
Parts Used:
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Hilary from Gainesville, FL
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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