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3CAP2782BW0 Whirlpool Washer - Instructions

All Instructions for the 3CAP2782BW0
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Washer Stopped And Could Smell Smoke
I followed the video on replacing the direct drive coupling. It was easy to follow and gave step by step instructions for screw locations, fastener and part removal and installation.
Parts Used:
Direct Drive Motor Coupling
  • RONALD from OSCODA, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Agitater Did Not Work
Used the kit supplied
Parts Used:
Agitator Repair Kit
  • Pat from Batavia,, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Washer spun at about a quarter speed
The spin cycle was super slow leaving clothes soaking wet at the end of a full wash cycle. Ordered a clutch repair kit, watched the how to video that was e-mailed to me with my order while I did the repair and got it done in about 45 minutes. This was my first true appliance repair outside of maybe a busted fuse or replacing the heating element in a stove. Never thought taking the motor, transmission and clutch out of the washer and putting all back together would be so very simple. Meanwhile my wife is pissed because she thought she might be able to go get a brand spankin new washer...until I fixed the old one. Thanks for saving me some dough PartSelect.
Parts Used:
Clutch Assembly
  • Mike from Powell, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Agitator Not Working
Went right by the video, and it worked great thanks
Parts Used:
Agitator Directional Cogs
  • david from morehead city, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Basket Not Spinning during Spin Cycle
Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.
Parts Used:
Direct Drive Motor Coupling
  • George from Pittsburgh, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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Washer would not aggitate or spin
I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.
Parts Used:
Direct Drive Motor Coupling
  • Bryan from West Saint Paul, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Agitator stopped turning
watching the video was a great help, not a perfect match as mine but enough information to get the job done! parts were cheap & they shipped fast. keep coming with the great videos!
Parts Used:
Agitator Directional Cogs
  • DANNY from LINCOLNTON, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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Direct Drive Motor Coupling
After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.
Parts Used:
Direct Drive Motor Coupling
  • DAVID from BURTON, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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top agitator was not rotating properly
watched the repair video on u-tube and followed it. Had trouble separating the top agitator from the bottom agitator after removing it from the washer. I tapped the 4 white tabs on the top with a hammer and screwdriver. Top and bottom separated after that.
Parts Used:
Agitator Directional Cogs
  • Daniel from Hazelhurst, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Top of Agitator Wouldn't Turn
I noticed the top wasn't spinning. I took the cap off the agitator and looked inside it. Sure enough the directional clogs were broken. I had no idea what to do. I went online using my phone and discovered partselect.com With their wonderful help I was able to find out what part I needed and order it right from my phone. It only cost me $10 bucks to get it delivered to my house and it shipped in 3 days. I am 21 years old and this was my first washer. Thanks to part select I can keep my washer. Partselect saved me well over $150 dollars plus labor. I will definitely use partselect again!!!
Parts Used:
Agitator Directional Cogs
  • Katherine from Call, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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washer was vibrating badlyt
well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...
Parts Used:
Tub Wear Pads - Package of 3 Suspension Pads - Package of 3
  • Michael from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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machine not spinning
Followed an online video. Very informative.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • John from Kyle, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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It Started With A Failed Direct Drive Motor Coupling
When my "whirlpool" washer quit, I tipped it over enough and determined that the motor coupling had failed. I also noted some rust on the lower pump mounting clip. There was no moisture so I thought no more of it. I ordered the coupling, received it and used your video to install it with no problem. When I started the washer, guess what? The pump leaked. The moral of this story. When you're in there pay close attention to other potential problems.
Parts Used:
Direct Drive Motor Coupling Lid Switch Assembly
  • Herman from Beauford, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Would not spin
Video's on parts select are a big help. Just followed the instructions. Only slight problem was the coupling's do not slide easily onto the shafts. I had to use a little lubricant and put a wood block across the opening and tap with a hammer. Maybe a little more than a tap. Also when I was ready to test the repair I found the washer would not stop filling. After much checking I found out on another repair site that the shutoff requires a certain water pressure to work properly. I hadn't opened the faucet fully. Once I did everything worked properly.
Parts Used:
Direct Drive Motor Coupling
  • Albert from Poughquag, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Cogs worn out, would not turn
Easy, popped cap off top of agitator with edge of knife. Removed bolt from center of agitator,pulled agitator up from shaft. Removed old,worn cogs,replaced with news cogs and reassembled. Tightend with bolt . Replaced cap and bang ,works like new.
Parts Used:
Agitator Directional Cogs
  • Kent from Bakersfield, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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All Instructions for the 3CAP2782BW0
1141 - 1155 of 1293