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3860ERS Jenn-Air Cooktop - Instructions

All Instructions for the 3860ERS
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install burner drip pans
Did not need tools for this job. Simply lift burner element and remove old drip pan and put new one in its place. However - the drip pans that were shipped only fit on the left side of the range. The right side, where the grill attachment goes, is so shallow that the drip pans on that side hit the bottom plate beneath the burner element and would not let the element go down far enough to seat properly. I kept the two pans that don't fit for extras, but I still need shallower pans to fit on the right side.
Parts Used:
Drip Bowl - Chrome - 8 Inch Drip Bowl - 6 Inch
  • Warren E from Newport, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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A local repair shop informed the individual that the burner unit could not be repaired and she would have to replace the cooktop..
After examining the burner unit I noticed that one of the male contact spades was burned and look deformed. After removing the spade I discovered that it had been originally manufactured incorrectly. I went on line to try and find the part. I found it at this site . I ordered 2 of the spades and replaced the deformed spade and another one that looked like it had gotten a little hot. She tried the unit and it worked perfectly. She had not used that burner unit for a very lengthy time. The investigation of the problem took a little time, but the repair went very fast. Moral is :" If a spade doesn't look right, it probably isn't", but either the individual spade or plug can be replaced. This site is now my "GO TO" place for parts.
Parts Used:
Cartridge Male Contact Spade
  • Sonny from MOUNT VERNON, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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change the cartridge top to Stainless Steel
Changing the cartridge tops over to Stainless Steel was very easy and looks good,
Parts Used:
Cartridge Top - Stainless Steel
  • Sharon from REPUBLIC, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Numbers on surface burner knobs were illegibel.
I also sprayed them 3-times with a clear coat before installing. The clear coat I purchased at WalMart once I noticed it claimed to be safe for plastic. Avoid a clear lacquer based product.
Parts Used:
Surface Burner Knob
  • Wayne from NEENAH, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Knobs were worn badly
Pulled off old knob, then pressed on the new one.
It was very easy, and the part was the correct one.
Parts Used:
Surface Burner Knob
  • Royce from Garland, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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my old knobs were so worn that I couldn't see the numbers
I had tried several other "universal" brands from the home improvement center but nothing worked with my Jen-Aire. I finally ordered from PartSelect and they fit perfectly! My range-top looks brand new and finding and ordering the correct parts was amazingly easy. Thanks!
Parts Used:
Surface Burner Knob
  • Lynne from Weatherford, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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Drip bowl rusted out
pulled the old one, inserted the new one.
Parts Used:
Chrome Trim Ring - 8 Inch Drip Bowl - Chrome - 8 Inch
  • William from TULSA, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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old part lasted more than 20 yrs so needed to replace
just replaced by hand .
Parts Used:
Drip Bowl - Chrome - 8 Inch Drip Bowl - 6 Inch
  • Anjali from TALLAHASSEE, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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All four knobs were stripped
We cleaned the rod on the stove and pushed the new knobs into place. This Jenn Air range was made in 1980. Nice to know Jenn Air is still making parts for their ranges. We also ordered new coil elements which fit perfectly size 6 inch and 8 inch.
Parts Used:
Surface Burner Knob
  • Christy from MOLALLA, OR
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Burner knobs were wearing out, metal rims were falling off.
Just slid off the old burner knobs, and pushed on the new ones. The most difficult part of the whole thing was just being sure that I ordered the correct knobs that used a D fitting. I ordered some a year ago that weren't the correct fitting.
Parts Used:
Surface Burner Knob
  • beatrice from TUCSON, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Elec. stove-top knobs (imprinted with HI to LO numbers 1 to 10)worn to non-readable.
Knobs sent fit the shafts, but due to molded internal stop wouldn't seat. Had to drill out the stop, and also file down the shafts a bit for knobs to seat acceptably closer to stove-top.
Parts Used:
Surface Burner Knob
  • Lenice from Stuart, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
1 of 2 people found this instruction helpful.
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Change the Oil/Grease Filter
It is so easy. Once I found the right size of filter from the website, I ordered it right away. It came in 3 days and I just need to take out the old one and insert the new one. No instruction is necessary. By the way, the price of the filter is one third of that from Jenn-air.
Parts Used:
Grease Filter
  • Yong from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Burned out burner
Pulled out the old burner and plugged in the new!
Parts Used:
Drip Bowl - Chrome - 8 Inch Drip Bowl - 6 Inch
  • Esther from Alexandria, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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old nkobs old and discolored
took old knobs off replaced in 3 minutes
Parts Used:
Surface Burner Knob
  • WALTER from EL CAJON, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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blower motor was making loud noise
removed motor, saw that stablizers were broke and went to a local parts supply shop called SUNDBERG and was given a price of about 49.00 for three stablizers. at that point i went to the internet and found PARTSELECT.COM were i found the same parts for a fraction of the price,17.00, i could not believe it! SUNDBERG customer service was horrible.PARTSELECT custormer service is great and was just over the internet,any how the repair is done no more loud noise and wife is happy again ,for awhile.thanks keep up the good work.i tell everybody about you guys.
Parts Used:
Motor Isolator
  • alphonso from plainfield, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
1 of 2 people found this instruction helpful.
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All Instructions for the 3860ERS
31 - 45 of 108