Models > 38489KBSMRSS > Instructions

38489KBSMRSS General Electric Refrigerator - Instructions

All installation instructions for 38489KBSMRSS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 38489KBSMRSS
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Sticking Light Switch

  • Customer: Jonathan from Lilburn GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 39 of 43 people found this instruction helpful
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.

display showed dE

  • Customer: Nancy from Hamburg NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 38 of 64 people found this instruction helpful
popped off front grille, removed 2 screws for bracket, then had to remove one screw for timer. unplugged old timer, reversed procedure, all works.

Relay

  • Customer: John H from Austin TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 25 of 33 people found this instruction helpful
Removed back panel. Opened cover to relay attached to the compressor and pulled off replacing with new relay. No problem.

Better than paying $250 for someone else to do it.

refrigerator was not cooling but the freezer worked fine.

  • Customer: Wanda from Cabins WV
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 22 of 26 people found this instruction helpful
My husband put on the defrost timer. At first I thought the part was not going to fix the problem. After about 5 hours my refrigerator was still warm. I went to work and when I got home that evening my refrigerator was cooling and down to 28 degrees. So if you replace this part wait at least 12-24 hours. Give it time to stablize. My husband says it has to go through its cycle. It works on a 24 hour timer. My refrigerator is working fine and this has saved me alot of money. My husband says, once you put on the timer you may have to use a flat screwdriver and turn the small dial clockwise one click to start it. He removed the kick grill and replaced the part. Dont forget to shut breaker off to replace this part. Turn power back on and start the timer. We are so happy that we now have a working refrigerator.

Freezer coils icing up, fridge too warm

  • Customer: Tim from West Palm Beach FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 17 of 19 people found this instruction helpful
Had to remove inside panels to expose coils in freezer. Used hair dryer and towels to de-ice. Reading online learned about defrost heater (long thin glass tube with wire coil in it I could not see b/c up under the inside of the coils). Who would have guessed freezers have heaters in them!! And learned the defrost timer (inside the fridge) is just a continuous clock turning on and off the defrost heater. Anyways I used a screwdriver to turn the timer to defrost mode and by disconnecting the wires from each end of the heater and measuring the voltage, I found 70 volts there. Hmmm. I didn't know what was the right volt amount.
Reading online I also found out the defrost Thermostat is basically a temp actuated on/off switch for that heater, so that while the timer is sending *120* volts to the heater (which gets red hot by the way) the therm switches the heater off when the temp gets high in the freezer.
I eyeballed the therm ( it looks like a little can) and I saw that it was coming apart. The key at this moment is you can cut out and bypass the therm to see if the heater works. If it does you know the therm is the bad boy. But only do this as a momentary test or the heater will probably set your fridge on fire after a while!

Always remember to unplug the fridge when you are messing with the wires! And dry it up inside before putting your hands and tools in there!

So I ordered a therm using the model # of the fridge. Had to cut the old out and strip / wire nut the new one in.

Took too long b/c I was hung up on the heater being bad (after all it didn't heat up when I put the timer in defrost) and not knowing about the rights volts to the heater.

PartSelect helped out great! Thanks!

My fridge and freezer were not getting cold enough.

  • Customer: Marcus from SLC UT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 13 of 14 people found this instruction helpful
The Fridge and freezer were not very cold except for in the very back of the freezer (where the coils are). So I opened up the back of the freezer by first removing the dome light cover and removing all the visible screws. I then lifted up and pulled out the vent in the center of the back panel and removed the two remaining screws on the back panel. At that point I removed the back panel exposing the coils and fan. I saw that the fan was not spinning so I used a screw driver to manually turn the defrost timer found on the top of the inside of the fridge. Once I had turned the defrost timer once complete rotation, and the fan didn't turn on, I was pretty sure that it was the fan. I still wasn't sure that the fan was the only problem, but I couldnt see anything else that wasn't working properly. I decided to take a chance and order the fan motor (not the entire assembly. it is easy to replace the moter only leaving the original fan blades and housing). Once I got the part, I unplugged the old fan motor, put in the new fan motor, and pugged it in and it started spinning right away. I put everything back together the same way I took it apart and it has worked great ever since.

refrigerator would not defrost

  • Customer: Donald from worthington OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 11 people found this instruction helpful
Look were timer was located, in my refigerator is next to the dial to ajust the temperature. used a screwdriver to get panel off. replaced timer then used a straight screwdriver to advance timer to turn on compessor . monitor temperature . checked out.

The refrigirator light would not come on.

  • Customer: Jania from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 13 people found this instruction helpful
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

Refrigerator section not cold, freezer section cold

  • Customer: David from Shalimar FL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 6 of 6 people found this instruction helpful
Based on the relatively young age of refrigerator, I suspected the defroster electrical circuit. The evaporator core in the freezer was frozen solid, which confirms that the defrost heater circuit is not working. Thawed out (with a hot air gun) and disassembled the freezer section to access the evaporator core and defrost heater. If you have an ice maker, you will have to remove it to disassemble the freezer section. Confirmed with a voltmeter and ammeter that the defrost heater was not getting voltage. When the defrost heater is working, it will glow with an orange color. Also confirmed with a voltmeter that the defrost timer, located in the refrigerator section was working correctly. You can use a common blade screwdriver to rotate the timer through the cold and defrost cycles. Finally, I determined with a voltmeter and ammeter that the defrost thermostat, located on the evaporator core was not switching the defrost heater voltage. Ordered a new thermostat ($12) from this website and installed it. Refrigerator is as good as new. Be careful, there are many electrical hazards during the troubleshooting phase. Safety first.

Freezer stopped working

  • Customer: Clifford from Melbourne FL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 7 of 9 people found this instruction helpful
I noticed that if I unplugged the refrigerator and plugged it back in a while later it would start working but eventually would stop. I deduced the problem was likely the defrost thermostat. I ordered the thermostat but it was in a difficult place behind the evaporator coil which I could not remove. While I was trying to work it into position my hand pressed against the defrost coil and shattered the glass sheath. I ordered the coil and finally managed to get it and the thermostat installed. The refrigerator seems to work fine now.

freezer wouldn't defrost & fridge wouldn't cool.

  • Customer: sherri from hamilton IA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 6 of 7 people found this instruction helpful
First, using a nut driver, I removed icemaker and back panel inside freezer. I unhooked the wire connectors at each end of the heater defrost element and replaced with new element. I reinstalled the back panel and the icemaker.
Second, using the same nut driver I removed the casing located inside fridge on the top. I pulled the casing down & unhooked the wiring harness. I removed the control temp switch which was held in by two clips. I replaced with new switch, plugged harness back in, reinstalled casing and BINGO....it is as good as new....beats buying a new refrigerator anyday!!!!
THANK YOU Bernard S.!!!!!!!!!!!!!!
Sincerely,
Mom of three boys

Ice in freezer running down sides

  • Customer: P. Michael from Tustin CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 7 people found this instruction helpful
This is a built-in unit. Remove the external bezel at the top of the unit. Reach through the unit and unplug the frig. On the compressor unit, you'll see a vertical metal panel. Remove the metal panel and the timer is right behind it. Remove one wire at a time and switch it to the new timer. Remove timer and replace with new one.

Just an added comment, GE Service wanted to put an "ice kit" into my unit. The full repairs would have cost $1,000. While I described how to replace the defrost timer, the problem was the tray heater. But that's another story.

Fan was making annoying noise and rubbing against the frame of opening.

  • Customer: Tony from Los Angeles CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 5 of 6 people found this instruction helpful
Removed old fan and replaced the fan with new one.
2 years ago, the refrigerator was under warranty and tech replaced the fan but I found that the fan was not the original spec fan. Apparently, the fan that the tech replaced did not fit opening.

Now, my refrigerator works no problem. Save a ton of $$$ by doing it myself. Do not have to buy a new fridge and this one works perfect.

old gasket was worn and torn

  • Customer: Barbara from Key West FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 6 people found this instruction helpful
The new gasket was a little out of shape, because of the way it had to be shipped, however, I unpacked it, shaped it like it should have been, and just let it sit for a few days. Time to install the gasket and it was so easy...just popped out the old one and slipped in the new one, and it is working perfectly.
Thanks so much

the freezer worked but the refrigerator did not cool. The freezer iced up and did not defrost.

  • Customer: erik from cut bank MT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 6 of 9 people found this instruction helpful
Replaced the defrost timer . It plugged in under the cover for the lights and controls in the refrigerator area. Replaced the deforst thermosat, took the rear cover off (at the back of the freezer) , cut the two wires and relaced the thermosat using wire nuts. Total repair time 30 minutes.
All Instructions for the 38489KBSMRSS
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