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36363692302 Kenmore Microwave - Instructions

All Instructions for the 36363692302
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Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
Parts Used:
FUSE
  • charles from SARASOTA, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
Parts Used:
FUSE
  • John from OWOSSO, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
13 of 14 people found this instruction helpful.
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oven would not work
first I had to remove a plastic cover on the back of the door to get to the thing your instructions said where to start. I figured out how to do that myself. Taking this cover off was difficult because I was afraid I was going to break it. After I got the cover off I noticed that most of the plastic clips that held it on were so crysalized ( I guess from the continued heat exposure) that the broke off. After removing a few screws I now was able to do what your instructions told me to how to remove this door plate. Again just some pastic clip held it in place. I could not unlatch these clips and remove this cover because you had to hold about 3 or 4 different clips apart at the same time and just myself couldn't do that by myself. So eventually I had to get some help with another person to hold all these clipps apart at the same time to get this plate off. After we got this off it was easy to change the door latch and put back together. So not knowing how to do this and your instructions not able to tell me everything I needed to know, I turned a 15-20 minute job into about 2 hours.
Parts Used:
Door Latch Assembly
  • Russell from Glendale, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
16 of 24 people found this instruction helpful.
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Broken glass
Replaced
Parts Used:
Glass Cooking Tray
  • Bill from Irving, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 16 people found this instruction helpful.
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Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
Parts Used:
FUSE
  • Frank from VIPER, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Awkward positive to work
Slowly and carefully to protect bulb
Parts Used:
Halogen Light Bulb - 120V 20W
  • Dorothy from MADISON, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
15 of 32 people found this instruction helpful.
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the halogen light above the stovetop burned out
the online instructions were ideal - just unscrewed the right-hand screw (the only screw) and replaced the bulb by inserting gently but firmly)...getting the old bulb out was a pain, b/c it shattered in my grasp (with little bits of glass all over the stove!), but that has nothing to do with the purchase and installation from this site - all a very good experience
Parts Used:
Halogen Light Bulb - 120V 20W
  • John from ORLANDO, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 14 people found this instruction helpful.
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Magnitron failed
Over the stove microwave installed in top cabinet row.
1. Unplug device.
2. Two people to remove from wall/cabinet (remove two, large, top mounting screws and rotate entire microwave down and off the wall mount). Should be some wood spacers between top of device and bottom of cabinet.
3. Remove screws from sheet metal cover.
4. Remove one screw holding blowers in place and rotate out of the way, in order to gain access to 2 of 5 screws that hold the magnetron in place.
5. Unplug magnetron and remove the 5 screws.
6. Drop in new magnetron and re-assemble microwave in reverse order (steps 5-3).
7. Two people restore micro to wall/cabinet. Replace wood spacers, re-install two, large mounting screws (finger-tight). Test device. Secure the two large screws.
Parts Used:
Magnetron
  • Joseph from WILTON, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
8 of 12 people found this instruction helpful.
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I needed to acquire and install a mounting plate for an over the range microwave
I attached the mounting plate to the wall as directed in the installation instructions which I had downloaded from GE. This procedure took 45 minutes to complete. I was then able to mount the microwave.
Parts Used:
MOUNTING PLATE ASM
  • Roy from Lakewood, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
9 of 16 people found this instruction helpful.
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The bottom latch of the latch/spring assembly had broken off
First I removed the inside of the door using a putty knife and loosening the edges. I removed the old latch by- (1) lifting up and sliding both the top and the bottom out of the door (2) pulling out the bottom part and (3) using a small plastic fork to push the spring off of the top part (paying close attention to how it was already sitting in the microwave). It required a little twisting (not much) and it came out.

I put the new spring on the new piece on the hook part. Then I put the new spring on the oven (where the old spring had been). I stretched the latch up and put the top slot back in and then with a little (very little) pressure I popped the bottom back in.
Parts Used:
Door Latch Assembly
  • Charlotte from Leawood, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
8 of 13 people found this instruction helpful.
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Lamp burned out.
Removed one screw, removed cover, and replaced lamp. Pretty straightforward.
Parts Used:
Halogen Light Bulb - 120V 20W
  • Gregory from Gastonia, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Parts Used:
FUSE
  • Ronie from BRIARWOOD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Burned out bulb
Replace the burned-out bulb with the new purchased bulb
Parts Used:
Halogen Light Bulb - 120V 20W
  • Mario from INDIO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Microwave went totaly blank - No power
Disassembled the front cover, found slow blow fuses, then replaced with microwave fuses 250V-20Amp. Utilized a few fuses to pin point the problem, Microwave functions all worked except the express feature, made an assumption after using a tester that it was the high voltage capacitor and the diode that attaches. Replaced both, plugged in and tested. Worked! reinstalled the unit. Sucessfull for the past month.
Parts Used:
USE PRO TJ13QBP21100 Diode Cable
  • Mark from Bushwood, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench set
8 of 15 people found this instruction helpful.
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door latch arm broken, microwave wont start
This was easier than I had expected. Many of the instructions involved removing the door. I decided to skip this when I found a Youtube video showing that the latch replacement required little disassembly. Here are my steps #1 Open door completely and, if needed, have someone steady it. #2 Using a thin plastic putty knife, gently pry off the plastic fascia from the inside of the door. Try to break as few of the plastic retaining tabs as possible (my total was about 10). #3 Slide the old latch upward and outward towards the outside edge of the door with your putty knife. #4 Remove the old latch and spring. #5 Attach the new spring to the latch and hook it to the retainer on the door. #6 Lift the new latch into place, it will drop into the slots with no or little persuasion. #7 reinstall fascia. #8 "nuke" last night's pizza ;)
Parts Used:
Door Latch Assembly
  • Kent from KANSAS CITY, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
4 of 4 people found this instruction helpful.
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All Instructions for the 36363692302
16 - 30 of 127