36363674200 Kenmore Microwave - Instructions

My son said order it. It came a day later. Very cool. He took the door off and up to his room. No idea what tools except most likely a screwdriver. I asked him how did it go. He said it's good. Nice...

So simple, unscrew the hatch underneath the microwave oven, pull out old bulbs, and insert new.

Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.

Opened the cover. Removed burned out bulbs. Ordered replacements which arrived fairly quickly. Forgot to turn off power to unit (didn't matter in the end!). Using the bubble wrap the new bulbs came in, I inserted the bulbs one by one into their respective sockets. Not really tricky but the surface light is in the back of the microwave so I had to lean over the stove to get all the way back. Once in the bulbs worked fine. Closed the cover. All back to normal.

Used screwdriver, removed cover, took out old bulbs and replaced with new ones. Couldn't get any easier.

I'm writing because I have never in my life had such an easy time finding a part, ordering it, and receiving it! Your service is truly unbelievable. I still don't believe it and I experienced it. Nothing went wrong and it could not have been easier. Please don't go away.

After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.

This is the tray the glass cooking tray rest on and rotates the glass during cooking. The metal tray was installed upside down. The rotating glass tray was not properly installed. The oven was at a very high temp. and the weight of the utensil on the glass was not supported correctly. Result, big " pop " and broken glass tray. Note this is the second glass repaced. The first one dropped while removing it from the oven. It stuck to the bottom of the cooking dish and then fell to the floor. Pop, big breakage. Maybe you can learn from my mistakes.

the ones below were easy --underneath take out screws--take out old bulb--put in new one--the one inside a little more difficult--but not bad--take off panel on the front of microwave over door--the light is in a metal housing on the right--take out old bulb --put in new--wore rubber gloves putting in new lights--do not want to touch them with your fingers--i just watched the GE video on the parts website and it told me exactly what to do--if i can do it anybody can do it !

Found a service manual on-line, and read some blogs that indicted the Thermal Cut Out devices that are basically thermal fuses. I removed the device from over the range, which turned out to be not 100% necessary, but made the repair much easier. Found that the Cavity TCO was certainly burnt, and tested bad with an Ohmmeter. The Hood TCO tested open, so I assumed that device was bad, which turned out not to be true. The TCO's are one shot, so I found PartSelect in a search engine, and entered my product model number. The parts were all clearly identified, so ordering was easy. Replaced the parts, bench tested the repair and re-installed the device. Way cheaper than a service call and I also replaced the long burnt out vanity light. This bulb burnt out in less than a year, but a serviceman had told me that the entire device had to be dis-assembled to replace the part, which is not true. This part can be replaced without removing the oven from the over-the-range mount, as can the three TCO's in the oven.

It was so easy to order the part on this website. It came carefully packaged and quickly! Thank you!

opened door, removed and replaced bulb

PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.

The primary door latch switch contacts were not closing properly. I broke the latch bracket while removing the switch. It is only a plastic clip that holds the switch in place. I replaced the switch and bracket. The Advantium now works in all modes.

My daughter hand installed bulbs without a problem, took a minute and used a phillips to reinstall the cover. I shopped on-line because I wasted two hours between Lowe's and Home Depot trying to get the right bulb. I did think your postage was crazy high, otherwise glad to get the right bulbs to solve the problem.