2DWTW5405SQ0 Whirlpool Washer - Instructions

Tilt the washer back enough to access the bottom of the washer. Remove two hose clamps with pliers,then remove 2 hoses attached to pump. Remove two metal spring straps and remove pump. reverse to install.

Let me start by saying that I only had to wait one day for the new water pump. Awesome! Once I figured out how to accessed the waterpump, the real challenge began. The washer had been leaking for some time and removing the old pump turned out to be more difficult than expected. The bottom clip used to secure the pump was completely rusted. It took some effort to remove the old pump but it finally came off. Once it was removed, I discovered why it was so difficult. The drive shaft from the motor was so rusted that a groove had been worn into it. I ended up using a metal file to smooth off the rust in order to install the new pump. With a bit of coaxing, I was able to install the new pump, re-attach the hoses and re-assemble the machine. It works like a charm now. No more leaking! Yeah!

Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

I followed the instructions on youtube and replaced the drain pump. It was so easy!!! I am so proud of myself and so is my husband! I took off the cover and simply replaced the drain pump. I am such a stud! :)

all you have to do is watch the video, it does not get any easier then this.

We search on line the possible cause for our problem and Partselect offered the possible cause and solution. We watched the video on replacing the water pump.We then ordered the pump and 2 hoses.We followed the instructions and after removing the front panel, we found out one of the pump retainer was rusted away. We tried to look for local supplier and was shock that Sears was charging 20 bucks for a single retainer, which Partselect only charge dollar and eight cents. We ordered the 2 retainers on Thursday and it arrived on Saturday afternoon. We were able to fix the problem and are very happy there was no more leak. I wish the retainers come with the pump even if you include the extra cost to the pump pricing. We could have save the extra shipping charge for ordering the retainers only. I would definitely order more parts from Partselect and recommend it to my friends. Thanks again for your help.

I followed the instructions on the video. One difference with the Kenmore model is that the screws were in front instead of the rear of the machine. Still had to pull the machine out to get to the rear to replace the valve. All went smoothly and the unit works like new. Now it takes less then half the time to do laundry. Great parts and timely delivery. Excellent instructional video and instructions. You folks are the best. Thank you.

After watching your video, which was perfect, I took out the fabric softener container at the top, reached in and pulled out the dust cap, used an extension ratchet to remove the bolt while holding the bottom agitator so it didn't turn while turning bolt, reached to the bottom and popped up and removed the agitator and removed the loosened bolt to set it aside. I then sat the agitator on the floor, put my feet on either side while pulling up on the upper agitator to separate them. Then I popped the cam kit loose from the tabs and removed it. Then I assembled the new cam kit being careful that the yellow piece becomes flat with the white piece when put together. While holding the new cam in one hand and the upper agitator upside down in the other, I inserted the cam kit until the tabs popped together, then popped the upper and lower agitators back together. I replaced the agitator back onto the shaft inside the washer, replaced the bolt while holding the lower agitator to tighten (don't over tighten). I put vaseline on the rubber seal on the dust cap and replaced it making sure it was level and that the seal didn't move out of it's position as I pushed it down over the top of the cam. I replaced the fabric softener container, closed the lid and smiled because I had just saved a ton of money by doing this repair myself. May I also say that my ability to do this repair was in large part due to PartSelect.com. I commend your excellent service. My parts were delivered in two quick days and I appreciate that you provide fast delivery. Plus, finding the video that totally walked me through the repair process helped so much. The only hard part for me was that I needed someone stronger than myself to pop the upper and lower agitator parts apart (I suppose that was because they had never been taken apart). Thank you PartSelect for the excellent service and guidance.

Started to replace the water pump but looked online at Youtube and everyone said to look at the lid switch first. I bypassed the switch and sure enough that was it! No need for the pump.

My brother-in-law did the repair. He unscrewed the back of the top part of the machine. He located the lid switch, which is on the right from the back of the machine (left if you look at it from the front). He then unscrewed the ground wire and unhooked the old lid switch. He put the new one in place, hooked it back up, screwed the ground wire. Reconnected everything and now it works.

After shutting of water and removing supply hoses I started out removing the two small sheet metal screws on rear top and side top to remove dash board. Removed two large spring clips that hold the top and back together that are hidden by dash. pulled back panel back to access valve from left (looking at back of washer) Removed sheet metal screw securing valve plate to back panel. Moved hose spring clamp below hose barb on valve. Disconnected hot and cold switch plugs from valve and installed new valve using reverse steps above. Vacuumed and wiped down dust and lint from washer and put back in place. I used a short stool to ease working at a low position.

Tilted the washer on the side with my wife holding it. Pulled the pump out then replaced it with the new one.

I was ready to buy a new machine because ours is 13 years old. While researching machines I came across your website. It was such an easy fix and cost me $7! Your videos walked me through it so easily. Thank you.

Lifted up the control panel, removed the broken lid switch and replaced it. Replaced missing Lid hinge mounting screws. It was great. Fixed the problem. Felt empowered to fix it ourselves for such a reasonable cost. Thanks

I watched the video on the page with the parts I ordered. The machines were not the same, but the principle was the same. Did as instructed, except for being creative with the tools on hand. It all made sense by the time I got it apart.