25364802400 Kenmore Refrigerator - Instructions

1st. replaced the defrost thermostat pn 5303918214 did not fix it next replaced the defrost timmer pn 215846602 that did not fix it,next replaced the defrost heater pn 5303918247 still did not fix it,has the same problem as when I started I don't know what to do next guess will call for a service tech to come out,or get a new refridgerator. Looks like I wasted my money on these parts. Refridgerators are not as easy to fix as yall make them out to be. I have to say all the parts were easy to install and your instructions and videos were great, they just did not fix my refrigerator Thanks Tom

installed new slide support. No Problem. I would also like to compliment your service personnei on their prompt response. I believe I received the part within three days after ordering. Thank you

I followed the procedure online and found the thermostat was ok, it had continuity when cold, and the heater coil was also ok, it too had continuity, therefore the problem was a bad defrost timer. the refrigerator works great, thanks parts select!

The website said 60% of people with same refrigerator problem solved the problem with a new fan kit. I received the fan kit within 3 days of ordering. Was shipped from Fresno, CA to Long Beach, WA. The fan kit was to be installed behind rear panel in the freezer compartment. When I removed the old fan motor, I noticed the shaft turned harder than the new fan motor, suggesting a problem with the old fan motor. I plugged in the obvious fan motor power bundle with no problem. The instructions and diagram with the kit nearly steered me wrong. Instructions, diagram and splices with the kit instructed to cut the "extra" wire bundle and splice "similar" wires (should have said same color wires). Luckily, I ignored those instructions when I remembered the U-Tube video depicted the extra wire bundle was to be inserted into a factory penetration in the back panel, facing the freezer compartment. This power bundle is for adding an ice maker, which my refrigerator did not have. When reassembled and the refrigerator restarted, I could immediately feel forced air in the refrig, where there was no flow before fixing. I observed that all the refrig and freezer dials do is act like a valve to increase or decrease air flow to the compartments. The dials have no mechanical or electrical connections, just designed to divert air flow from across the cold 'evaporator' fins. I recommend other consumers to remember carefully what they see in the video and watch again if stumped during the job. The video was better than the instructions which may have been written in China or India. I am happy. Repair was a lot cheaper than a new refrigerator and I would not have bought another Frigidaire. Thanks to this website. r. andersen

Based on the diagnosis on this site I thought the 66% odds of the problem being the Defrost Timer looked pretty good, $30 including shipping versus a Sears tech phone estimate of $250-300. BINGO! Just follow the online installation instructions and don't forget to use the reset switch as described. Works like new! THANK YOU

The shelf fit perfectly with no adjustments. Now I have more room in the freezer!

Ordered glass from Parts Select on Saturday , was delivered Tuesday , snap it on and that was it... No need to buy new fridge .. Awesome !!!!

My husband watched the video on your website and found it very easy to do the repair. The repair company that diagnosed the problem wanted $210 to do it. The part I ordered was under $20, and after he installed it the refrigerator has been working great. We would highly recommend your site to anyone who needs to fix anything!

Just put the new one in place.

bottom left cornerof fridge defrost timer replaced two bolts and a wire

Only required opening the box and inserting the glass shelf into the shelf frame. I was very impressed with the quick delivery and quality packaging. The website was extremely easy to maneuver.

I just inserted the shelf into the pre-existings slots in the freezer and it popped right in. No tools needed. Made sure the measurements were correct before placing my order I did not use the grid on the website. I measured with a tape measure and found the part that was closes to my measurements. Received the item the next business day and it worked perfectly!

order took less than 24 hrs to door . order frigidaire but fits my white-westhouse . fit just fine!

The part came right away, It only took me a couple of minute's to fix. I just flipped the shelf around. Slid one end of the rail in a slot, and put one screw in on the other end. Finished.

After removing the broken glass, the new shelf slid into place easily. I only had to make sure it rested in the front slot that prevents it from sliding. The ordered shelf arrived within 4 business days and was perfect in all ways.