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1999CIW (P1100402W) Amana Refrigerator - Instructions

All Instructions for the 1999CIW
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Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determining what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.
Parts Used:
Replacement Ice Maker
  • Bernie from Diamond Bar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Parts Used:
Capacitor
  • garth from forest lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
393 of 473 people found this instruction helpful.
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Water overflowed ice maker turnning ice bucket into solid mass of ice
My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this one. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)
Parts Used:
Replacement Ice Maker
  • Harry from Grand Ledge, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Sometimes the condenser fan would start causing the refrigerator to overheat.
Unplug the appliance.
Removed the screws holding the back panel.
Removed the fan blade.
removed 3 screws holding the condenser fan.
Remove the 3 metal brackets attached to the fan.
(First note which studs the brackets are attached to. Attach the 3 metal brackets to the new fan. (New screws were supplied)
Cut and strip the wire about two inches from the fan.
Cut and strip the new wire. I cut the new wire in half (about 6 inches.) Connect the two wires, twist and used 2 wire nuts. Tie wrap the wire to the wire harness. Mount the new fan (three screws)
Screw the back panel back on.
Mount the new
Parts Used:
Condenser Fan Motor Kit
  • Tom from Franklin, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Fridge and freezer didn't cool enough
I diagnosed the problem via the internet. Diagrams helped a lot. Coils were frozen over. Thawed them out overnight. Manually advanced timer and the defrost heater was operable. The defrost timer wasn't "turning" on it's own. I turned the fridge back on while I awaited the part. It worked fine for the time I had to wait. (over two weeks since I had delayed ordering the part) New timer arrived as promised. Undid 4 hex head (1/4") screws. Unplugged 4 prong connection. Plugged in new timer and replaced the 4 screws. Frigde works great.
Parts Used:
Defrost Timer Kit - 120V 60Hz
  • Peter from Eden, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
106 of 117 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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not making ice
Installed new ice maker. It was easy - loosen two screws and unplug old wire harness. Put new unit in place. Did not realize new unit would not come with wire harness, but transferred old one to new ice maker (easy) and, "voila" some ice in 24 hours -- much ice since then. I am a 68 year old woman and it was "sort of fun" doing this job.
Parts Used:
Replacement Ice Maker
  • Pat from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Globs of Ice around ice maker and bucket
I originally ordered the part because of globs of ice being around the icemaker. The icemaker then quit making ice altogether after a few weeks of removing the ice globs (so the spindle of the icemaker would rotate again). It came to me that there was now no water being supplied to the icemaker hence, "no ice". Decided to replace the water valve as the most likely culprit.

Removed the bottom back panel behind the refrigerator. Turned off water supply. Unplugged refrigerator power plug. Unscrewed the hose connection to the valve and two small plastic feeder tubes going to icemaker and ice water dispenser in the front door. Removed spring clip securing the valve to its mounting flange. Pryed up the valve out of its mounting flange as it is mechanically held there by a pressure fit. Maneuvered the valve out and into my hand. Removed the two electrical connectors and draped them to the side. Reversed the entire procedure with the new exact replacment valve.

Unfortunately, stlll no water was being supplied to the ice maker. Water to the dispenser in the door was still fine. I reasoned that the icemaker, not receiving any water from the fill valve, must be because the signal from the sensor (where ever that was located), must not be getting to the fill valve to tell it to open up and send water. Then a light bulb went off in my head. Where would that sensor be? Epiphany......How about the icemaker itself? Ordered the icemaker, replaced it and I now have ice again. Replacing the icemaker was a tougher job but that's another show. I'll report on that process under a separate repair story under the icemaker category.

The replacement of the valve took only about two hours, mostly because I had to round up my drill, attach a nut driver accessory, move the refrigerator and vacuum out all the gunk and fuzzy stuff from behind the refrigerator (yuck). Actual valve replacement only took about 1/2 an hour what with having to remove a put back a dozen or so machine screws on the back panel.
Parts Used:
Water Inlet Valve - 120V 60Hz
  • Rudolph from Redondo Beach, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers
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getting "black plastic" pieces on ice
I didn't know what the plastic was - just that it was unappetizing. Reading other posts, it must have been the teflon coating. The refrigerator is 13 years old and reading other posts, I guess I'm lucky it lasted that long.

My boyfriend did the repair and here is his story:

The first ice maker we received was cracked on one corner. Not knowing how it got that way, I was concerned that there might be additional internal damage and that the unit wouldn’t work properly. Part Select was contacted and a replacement unit was sent with no difficulty.
As other reviewers have said, the replacement was quite easy, taking less than half an hour. The only tools I needed were a screwdriver and a nut driver. To begin, unplug the refrigerator and turn off the water supply to the ice maker. Loosen, but do not remove, the two top attachment screws. Then remove the bottom screw. Lift the unit up off the top screws and remove the water inlet hose at the top right. It’s probably a good idea to have a container handy to catch the small amount of water that comes out, but you’ll need a third hand for this.
The electrical wiring harness is very short and may be tricky to disconnect. On my refrigerator there is a round vinyl connector that plugs into a receptacle on the back wall of the freezer compartment directly behind the ice maker. This was removed with no difficulty (accidently, actually). Once the unit is out of the refrigerator you can remove the connector from the ice maker by using a screwdriver to depress the latch tab that is visible in a window in the unit housing. When installing the connector in the new unit make sure it is fully seated. Next, reconnect the round vinyl connector to the receptacle on the back wall of the freezer compartment. This was the worst part of the whole procedure. You have to support the unit close to the back of the freezer (due to the short harness) with one hand while inserting the connector with the other. This requires both arms in a confined space. The first time I did it I apparently didn’t get a good electrical connection on one end of the harness, and it didn’t work. Because the connectors are directly behind the ice maker I had to remove the unit and re-install it, but it was much quicker the second time, less than 10 minutes.
Once the connectors are in place put the water inlet hose into the opening at the top right. You may need to re-use the retaining clip from the old unit for this. Slide the two top mounting ears down between the screw heads and the back wall of the freezer compartment and tighten the screws. Then install the bottom screw. Plug in the refrigerator, turn on the water and make yourself a frosty beverage.
All in all, a relatively quick and painless procedure.

Another note - we kept saying "is there ice yet"? I think the metal bar that controls the ice maker needed to be raised and lowered a few times before it would work properly as it seemed to raise 1/2 way but the ice would not drop so I put it down and it worked its way up. Had to do it a couple of times over a 4 hour span but once going, it is working like a champ.
Parts Used:
Replacement Ice Maker
  • Kathy D from Waterford, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
Parts Used:
Replacement Ice Maker
  • GORDON from CUPERTINO, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
51 of 70 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
43 of 59 people found this instruction helpful.
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noisy fan motor
rmv panel (5min) rmv fan/motor 3 screws (10 m) cut wire 2in from motor, re route remainder of wire to front so can strip for wire nuts. ( 10m) attach old fan to new motor, place in old opening ,3 screws, a little fussy to align, ( 15m ) route and strip wire from new motor , zip ties work well, wire nuts , plug in fridge vola, no noise, close up, reverse panel. ( 20m). i also took time to clean grilles with small vac and damp rag, ( looks and sounds like new) bob Wi.
Parts Used:
Condenser Fan Motor Kit
  • robert from nashotah, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
37 of 45 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Refrigerator stopped cooling. Pulled it out of the alcove and plugged it back in. Compressor starfted but noticed condenser fan was not turning. Unplugged fridge and tried to turn the fan by hand - frozen.
Remove the back hardboard cover screws for access to the condenser fan. I opted to tip the fridge over on its side for even better access to the fan mounts and wire. Replaced the fan assy (reused the fan). Splice the wire and it's done.
Parts Used:
Condenser Fan Motor Kit
  • Florentino from Windsor Locks, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
27 of 36 people found this instruction helpful.
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Freezer and Fridge wouldnt cool
My husband replaced the condenser fan. It took awhile and a few choice words but he got it replaced. The fan seemed to work fine, but it still wasn't cooling. I noticed that when we had the fridge unplugged that water started draining out the dials at the top of the fridge under the freezer. And there was absolutely no water at all in the drip pan under the fridge. So I took the doors off and totally took the inside of the freezer apart. I discovered that the styrofoam on the floor of the freezer had become inudated with fluid and the under the foam the coils were all frozen solid with ice. Hence not allowing any drainage. I put a lamp in the freezer area and defrosted all the ice. In searching the internet i discovered that they no longer produce the foam so i went to home depot and got a piece of foam and aluminum foil and cut it to replace the ruined foam. I put the fridge all back together said a prayer and crossed my fingers and lo and behold it works perfectly now!!!!
Parts Used:
Condenser Fan Motor Kit
  • Janet from Hillsboro, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
23 of 24 people found this instruction helpful.
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All Instructions for the 1999CIW
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