12001687 Maytag Ice Maker - Instructions

Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.

Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!

I had to cut off the old yoke since the threads had stripped and it would not come off. Once I did that all I had to do was to remove 4 screws on the auger motor and replace it with the new auger motor. Then I put the yoke on the new auger motor shaft and then put the unit back in the freezer. Work time was less than 15 minutes with no problems.

Part selects cataglog for parts selection was very easy to use and the online service and delivery was great.
When I got the part, it was not apparent on how to remove the auger so that I could insert the new connector. There were about about 8 visible screws, with star drive heads that I fortunately had a screwdriver that fit, and I could not tell if I had to remove all of them or only a couple.
I ended up removing all, but still could not separate the dispenser portion which held the front of the auger from the back of the ice bin. I finally figured out that the dispenser door trip lever had to be disconnected and I almost lost it when I removed the metal clip that attached it to the outside of the ice bin when the spring loaded lever tried to unwind. I managed to hold it in place, separate the dispenser holding the auger from the rest of the ice bin and replace the connector. I them got the pieces back in place and was able to refasten the spring loaded lever and then replace the screws.
If the spring loaded lever had unloaded, it would have been tricky to try to replicate the amount of turns (load) on the spring tension.

First I rolled the fridge out and unplugged the power cord. I then removed the ice bin. There was one screw to the left under the ice bin rack holding it in. After removing that screw, I could pull the rack out far enough to disconnect the electrical connector. You have to squeeze the wings b-4 you can pull the connector loose. I put the rack on the countertop, removed two screws and the solenoid with plunger came out. I replaced the old solenoid, put everything back together, and realized I probably just saved myself $300. My Wife thinks I'm a Hero again. It works fine now.

I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.

I followed the instructions supplied by others on your site .They were right on. The repair was simple with the instructions. The service was absolutely superb. I ordered the part one morning.
The next morning Fed EX delivered the part to my door. I will use your site for parts from now on.

No tool required! Pulled out tray, emptied ice into large bowl for reuse. Pushed in and pulled from inside the coil springed auger until could get old plastic ring off and put new one on. Useing care not to apply too much pressure to ice dispensing end so as not to break housing. Have to turn auger assembly at an angle to compress enough and get old ring off. Needs a little physical strenth & care not to force plastic housing to breaking point. Worked great reused saved ice. Took less than 10 minutes

Removed screw onder on left side of ice maker shelf. Then removed shelf while disconnecting the wires behind. Removed selonoid and yolk and simply reinstalled in reverse order. The customer service was great because I first ordered the wrong part and was easily returned and correct part sent. If you are ordering and have questions call them. If you sense your agent doesnt have the full knowkedge you need I would ask for another one. This is why my original part was wrong. They handled my problem and I was pleased.
Alan

I pulled the drive ring off of the icemaker and replaced it with the new part. Saved a $150 service call plus cost of part. It cost me a little over $11.00 and a repairman probably would have charged $30.

had to saw off the shaft to get the yoke off and tap the holes for the 8/32 screws. all holes should have been tapped by the factory. Other than these problems, everything else went pretty good.

Removed 6 screws to get at broken part. Had to remember the disassembly sequence to properly reassemble. The whole process was relatively simple. I saved about $125 which would have been the cost of a repairman coming to the house.

I switched the ring and still had the same problem. What caused the Drive ring to crack was the Ice maker drive was cracked also, when it filled with water it would tip. The ice was not freezing completely and would cause the ice to build up and the auger was froze with ice or a big piece of ice would jam it. So I replaced the Ice Tray, it is working like new. I have to buy another ice tray as inventory, although I know inventory is bad but I never agreed with that theory.

Had to cut the old part off with dremel then just install new part and put back in refrigerator. It is a good thing to know that the Yoke is a left threaded. Thanks James from Pineville.

Removed the screws that held the main ice bin and slid back the bin to leave space behind the auger to remove the broken ring. Replaced with new ring and replaced screws to hold ice bin back in place.