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11049962603 Kenmore Washer - Instructions

All installation instructions for 11049962603 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11049962603
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Bellows were moldy, needed to replace

  • Customer: Franck from Annandale, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 308 of 328 people found this instruction helpful
The first step is to remove the retainer ring that holds the outside of the bellow in place.
To do this, Open the washer door as far as you can to get it out of the way. look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up.
You will find a spring streached about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow.
Use a small screwdriver or other to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.

The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily.
When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow.
Push as much of the bellow into the washer as possible to get it out of the way.

Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and the secures it to the portion that holds the basket.
This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way.
Loosen the hose clamp almost all of the way, not necessary to have the hose clamp come completely apart.
You can now remove the entire hose clamp from around the bellow by pulling it forward.
You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out.
Pull the old bellow completely out, very easy to do.

Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side.
You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.

Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force.
As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around.

Now it is time to install the Hose clamp. Un bend anything that might have bent on the clamp. With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop.
Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.

Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. This w

Washer would not drain ,F02 and SUD code displaying

  • Customer: Donald from Wichita, KS
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 198 of 204 people found this instruction helpful
(1) First I unpluged the washer then I removed the water from the tube with a water vac.(2) Then I removed the three (3) screws that holds the front panel, using a Torx T-20 socket. ( this is a front load washer ). The panel is below the loading door.
(3) I packed towels under the washer.
(4) I slowly removed the cleanout in the front of the pump, using the water vac to catch the water as it leaked out.
(5) I removed the wiring to the motor.
(6) I removed the screw that holds the pump in place with a Torx T-20 socket.
(7) I pulled the pump forward so the clamps that hold the drain hose and discharge hose could be removed using the hose clamp pliers. ( they come off much easier then they go back on ).
(8) I tested the pump and found it would run but was making a lot of noise and running slow.
(9) To reinstall start with number (7) and work backwards to number (1) skipping (3) and (4).
Don Kramer
Wichita, Kansas

Washer made loud banging noise during spin cycle

  • Customer: Francis from Rochester, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 96 of 114 people found this instruction helpful
I first removed the back panel held on by about 10 screws. I removed the drive belt from the pulley, then removed the lock nut securing the pulley to the drum & removed the pulley. Attached the new pulley to the drum, tightened on the lock nut, attached the new belt & ran a spin cycle. When that went OK I replaced the back panel & the washer was back in service.

Water still in tub / tub would not spin

  • Customer: Bob from Clayton, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 47 of 48 people found this instruction helpful
Don't know how they managed to get out of the washer tub, but we found a quarter, dime and penny in the "lint" filter (called the "Cap" in the PartSelect details). The penny managed to get into the impeller and took out 3 1/2 of the 4 impeller blades.

Replacement is very simple, about a 15-20 minute job Be sure the machine is unplugged for safety.Remove the three (3) screws holding the lower front panel and remove the panel. The pump assembly is a white unit about the middle of the opening (the original pump itself was black, the new one is white). Unscrewing the large cap will allow any residual water to drain out (we used a wet/dry shop vac to get most of the water out of the tub first). Following the wires going to the pump, there is a cover over the wiring connector that easily pops up and the connector can be pulled out. Directly below the unit is a screw with a Torx head that has to be removed, then two (2) hoses held with compression hose clamps that need to be removed with pliers. The unit will slide out of the base of the washer. There is a wiring harness in front of this assembly that can be popped loose on one side or the other to get the unit out.

Reversing the steps gets everything back in place.

NOTE: A notice came with my new pump stating that a tab needed to be removed on the wiring connector. It is easily removed by hand.

By the way - that was the most expensive penny I've ever owned! Pockets in jeans are now required to be turned out in our house before they are allowed in the washer!

Water was slowly leaking into the washer drum

  • Customer: robert from Covina, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 53 of 67 people found this instruction helpful
lickity split

Clothing ripped my bellow.

  • Customer: Lydia from Cincinnati, OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable), Wrench set
  • 53 of 67 people found this instruction helpful
I removed the outer tub clamp using two needle-nosed pliers. Then I folded the bellow back and removed the bellow from the dispensing outlet. I then losened the bellow clamp using a screw driver. It was on there very securely. Then I had my daughter with her smaller hands finish untightening the screw enough to release the bellows from the machine. Then the bellow and clamp were taken out of the machine carefully, not scratching anything and noting orientation for new bellow. I cleaned the machine surfaces. Next, lining up the top notch on the bellow, it was worked into the groove around the entire inner basket. The bellow also had to have the hole covering placed over the dispensing outlet. This was the most time consuming. Just to make certain that it was positioned correctly took 20 minutes. I then put the bellow clamp back on and tightened it to the very tight positioned it was in prior to being removed. My daughter returned to help with the smaller bellow clamp that goes to the front of the machine. I needed help keeping one side of the clamp in placed while the other side was stretched out again to go onto the bellow. Then the machine was leveled top to back, side to side, leg nuts tightened. Works quieter than ever.

FH error code during wash

  • Customer: Pepin from Waltham, MA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 31 of 39 people found this instruction helpful
Ran diagnostics for this model (you can look for its service manual on the web which details how to do this). The diagnostics said the cold water inlet valve or the flow-meter were broken. To pin the issue down to one component, I switched the cold/hot water control cables going into the inlet valve assembly and switched the cold/hot water hoses. Ran diagnostics again and the cold water and flow meter passed but got a failure on the hot water inlet valve. This pointed to a bad cold-water inlet valve. I ordered a replacement at PartsSelect. Installation took less than ten minutes. Machine runs like a dream. Before all this I called a service center, and without even looking at the machine, they quoted no less than $300. But with a little reading and some sleuth work, I ended up paying only $70 for the part + S/H.

Movers wouldn't accept washer w/o shipping bolts

  • Customer: Rob from Yakyma, WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 28 of 31 people found this instruction helpful
Like most folks, my daughter has tossed the shipping bolts after her puechase, I moved her the first time w/o any thought to it but commercial movers won't do that, they will chg. you to have it done and it's not cheap, akin to an appliance repair. This kit contains all four bolts/spacers, (2) upper and (2) lower. Hard to tell from the decription but a sweet gal on the help desk assured me of it. Got it fast and got them installed in minutes, easy to do and wrote a big note on the back of the washer to save them!! No idea why your owners book says "do not reuse".

Washer leaking

  • Customer: Alexander from Miami, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 28 of 31 people found this instruction helpful
Opened the front panel with 3 crews T-25 or socket wrench. Panel comes off right away.

Look for the leak. Determined it was the hose. Use power pliers to remove the clamp.

The small clamp was easy. The big one I had to use my yoga to get to it. It probably would had been easy from the back panel but moving the machine requires brute force.

Once the hose was out I found some bra under wires which is what probably punctured the hose.

Removed the front filter and found a bunch of nails.

Assembly was much easier and placed clamps so that if needed it would be a lot easier to remove and replace.

Front Seal Leaked

  • Customer: Charles from Gonzales, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 26 of 29 people found this instruction helpful
1st I removed the front retaining ring. You do need to get down near the ground to see the retaining ring. I used two pairs of needle nosed pliers to pull the ring apart (which has a spring in the middle) and then removed the ring.

Then I pushed the bellows into the washing machine drum, pulled the water inlet valve from the bellows, and used a short flat blade screwdriver to remove the retaining band (upper right of the bellows) After doing this it was a simple matter to remove the whole unit.

I did find it was easier to remove the washing machine door.

The installation was a simple matter of reversing the above. I had no problems with this repair. I would STRONGLY suggest, unless you are one of those gifted 3 handed people, getting an assistant to push the outer retaining ring into place as you separate the spring.

Simple, easy repair.

Washer made excessive noise during spin

  • Customer: Dan from Collinsville, OK
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 29 of 39 people found this instruction helpful
This repair involved basically completely disassembling the washer. I found a reasonably usable set of step-by-step directions that got me most of the way through the process. Where there were gaps or steps missing, I was able to improvise.

The problem with my washer was that the bearings for the inner tub were shot. The only way to repair this problem is by replacing the rear outer tub. This is because the bearings and the water seal are pressed in place on the rear outer tub assembly and cannot be removed and replaced separately. It makes for a very expensive part.

Here are the steps I found elsewhere on the PartSelect forum:

Remove the washer top.

Disconnect the touch pad/led assembly ribbon connector from the left side of the central control unit and release if from the wiring harness brackets on the right side of the washer top.

Remove the detergent dispenser drawer by pressing down on the release tab at the back of the drawer and pulling it completely out to the washer.

Once the drawer is removed, remove the screw in the recessed hole next to the drawer opening.

Release the tab securing the right side of the console to the washer and remove the console. Be sure the ribbon cable clears the cabinet frame.

Removing the washer front panel will require that the door switch be removed and the boot be separated completely from the front panel opening.

Access to the door switch requires that the water seal boot be removed from the front of the washer.

Use a flat bladed screwdriver at the location of the retainer spring and pull the retainer forward and then off the perimeter of the boot.

Ease the edge of the boot off of the lip of the washer front.

The door switch is secured to the washer front panel with three screws. Once these screws are removed, the door switch will remain in place until it is lifted slightly and pulled back from the washer front panel.

Remove the two screws securing the bottom of the front panel to the washer, and the two screws securing the top of the front panel to the washer.

Remove th detergent dispenser assembly.

Separate the water inlet and window washer tube from the boot.

Pull the water inlet tube from the outlet connector of the detergent dispenser.

When reinstalling the water inlet tube, wet the water inlet gasket on the detergent dispenser with water only. Do Not Use any other lubricant.

Remove the screw securing the front of the detergent dispenser assemble to the top front frame.

Disconnect the vent tube from the detergent dispenser assembly.

Remove the screw securing the detergent dispenser assembly to the top left frame member.

Slide the assembly back sightly and lift the assembly out.

To remove the detergent dispenser motor assembly, disconnect the cam follower spring and lift the cam follower from the diverter locate the diverter cam clockwise to access the motor mounting screws.

Disconnect the wiring harness from the heating element.

There are three concrete weights attached to the tub assembly. All three must be removed for safe removal of the tub assembly.

Access to the weight on the top front of the tub requires removing the six screws securing the top front frame member from the washer and removing the frame member.

Access to the weight on the top back of the tub requires removing the two screws securing the upper transport brace to the washer and removing the brace.

Each weight is secured to the tub by three bolts.

Remove the three bolts and lift the weight from the tub.

Remove the flat nuts from the tub for safekeeping.

At the back of the tub assembly, remove the belt.

To remove the pulley from the basket, Place the handle of a crescent wrench through the pulley and into the steel bearing hub to keep the pulley from turning.

Use a socket wrench to remove the nut securing the pulley to the basket.

Disconnect the ground wire from the bearing hub.

Remove the screw securing the left end of the pressure tube connector tot

Leak at bottom of door

  • Customer: Russell from Wichita, KS
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 26 of 33 people found this instruction helpful
Removed bellow clamp (used screwdriver to pry clamp open). Removed Bellow to Outer Tub Clamp with socket set. Removed Bellow. I had purchased new clamps as I didn't know condition of the old clamps. The Bellow to Outer Tub Clamp was in good condition, appeared to have an anodized finish - was not corroded and the tightening screw pointed forward where as the new clamp appeared to be galvanized and the tightening screw paralled the clamp. I assumed the new orientation of the tightening screw was to make it easier to tighten with a screwdriver, but space is limited and I had good success removing the old clamp with a socket set so I elected to reuse the old clamp. Plus, I liked the finish of the old clamp better - it had zero corrosion on it after several years, almost a decade, of use.
Reinstalling the bellow was the hardest part of the repair - it is just tedious and patience is required - I took a couple of breaks seating the Bellow to the outer tub. There was a tab on the Bellow which went to the top to insure the Bellow was properly aligned. After I seated the bead of the Bellow all the way around, I slipped the Bellow to Outer Tub Clamp over the Bellow and tightened it down - continually checking the seating of the Bellow. I then put the Bellow over the water inlet tube and seated the outer portion of the Bellow. I needed additional hands to help hold the outer clamp in place - my wife helped - and I used pliers and plastic pry wedges from a tire patch repair kit to pull it open and slip it over the Bellow - I didn't want to use screwdrives as I was afraid I would damage the Bellow.

The rear bearing went bad on a front-load washer (Duet)

  • Customer: Patrick from Snellville, GA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 24 of 30 people found this instruction helpful
First I took the top, front, and back off of the washer. There were about a gazillion wires and tubes so I went slow and took pictures. I had to get the old tub out so that I could replace its back half. The new outer tub contained the replacement bearing. Taking the tub out took about two hours because I went slow so that I could document the process. Once the tub was out, I split the tub in half and found a real mess of a bearing. I couldn't get the old bearing race off of the shaft, so I went to the store to get some sand paper. With sand paper I was able to smooth the shaft down enough to get the old race off. The inner tub and the outer rear tub went together pretty easy with a couple swats with a hammer. Putting the clips back on was a trick. My oldest son figured it out. This was actually a family event. I am the father of ten children so you can imagine how important a washing machine is. After another couple of hours, we had all of the wires attached and the hoses hooked up. There is a metal band that holds the plastic shroud in the front to the outer tub. It took my daughter-in-laws long piano fingers to get that put on right. When we had it working finally, the bottom drain hose was leaking. The little clamp that came with the machine wasn't doing its job. Then the metal band came back off. Well, I went back to the store and bought a 10 inch metal band clamp for the bottom hose. That did the trick. I tightened the big band real tight and everything is wonderful. My wife is happy again! No more trips to wash clothes! I saved some money and some time and it wasn't that bad.

belt came off

  • Customer: wendy from Naples, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 26 of 37 people found this instruction helpful
Removed back panel,unscrewed the nut on the pulley.Removed pulley and belt. Reassembled.

Water would not drain, motor died

  • Customer: Michael from Worcester, MA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 22 of 26 people found this instruction helpful
Remove the lower front cover there are three small torx type screw. The pump is the very first thing you see. Have a wet and dry Vac available you will need it. The drain pump and the drain lines contain a lot of water. Unscrew the big white drain plug at the pump and clean up the water, remove the front small mounting screw and disconnect the two hoses in the back of the pump with pliers and follow the pre-printed steps in reverse. If your machine is more than six years old you will have to use a utility knife and remove a piece of plastic on the electrical connector that is from the washer wiring, if you force the connection on it will brake, look at the connection and the plug and attempt to plug it in before you install the pump. It is easy just be-aware of the connector.
All Instructions for the 11049962603
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