Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
1,321-1,335 of 1,371
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Water running from under washer

  • Customer: Daniel from Poplar Grove IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I found the impeller, in the water pump, had worn thru the front pump housing. Allowing water to leak on to floor. Replaced pump from under washer. Removed two hose's and two retaining brackets. Aligned pump and refastened hose's and retaining clamps. Works great. Thanks to Parts Select for the right part and the right price. Also Fast shipping. Dan H. Poplar Grove Il.

Leaking Water Pump

  • Customer: Bill from Big Spring TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
When water began leaking from the bottom of our washer, I immediately thought it might be a leaking tub. But I did a little research on the internet and found out how easy it is to get into the machine so I could investigate the problem. When I found the source of the leak, it still seamed a little difficult to repair until I found this website. Not only did I find the part I needed at a fair price, but the video explaining the repair procedure was easy to follow. The repair itself turned out to be quite simple and easy. And the best part is that I saved time and a huge repair bill. I couldn't find a repairman quickly and I suspected they wouldn't even have the part in stock. Thanks, Parts Select!

Water Leaking from pump while emptying

  • Customer: Anthony from Yonkers NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Tilt the washer back enough to access the bottom of the washer. Remove two hose clamps with pliers,then remove 2 hoses attached to pump. Remove two metal spring straps and remove pump. reverse to install.

Leaking water pump

  • Customer: Linda from Neenah WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Let me start by saying that I only had to wait one day for the new water pump. Awesome! Once I figured out how to accessed the waterpump, the real challenge began. The washer had been leaking for some time and removing the old pump turned out to be more difficult than expected. The bottom clip used to secure the pump was completely rusted. It took some effort to remove the old pump but it finally came off. Once it was removed, I discovered why it was so difficult. The drive shaft from the motor was so rusted that a groove had been worn into it. I ended up using a metal file to smooth off the rust in order to install the new pump. With a bit of coaxing, I was able to install the new pump, re-attach the hoses and re-assemble the machine. It works like a charm now. No more leaking! Yeah!

My washing machine leaked

  • Customer: Rachel from Jordan Valley OR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions on youtube and replaced the drain pump. It was so easy!!! I am so proud of myself and so is my husband! I took off the cover and simply replaced the drain pump. I am such a stud! :)

leaking pump, bad seal in pump

  • Customer: Helga from Dolan Springs AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
1) Tilt washer back to get to pump and motor under washer. 2) Pop off clips with screwdriver, holding pump to motor. 3) Use pliers to remove hose clamps from hoses to pump. Use a small bucket to catch small amount of water in the pump. 4) Reverse steps to install new pump

Water leak coming out front of washer

  • Customer: Ramo from sylvan grove KS
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
When water started pouring out of our washer, I removed the pump. A pair of pliars removes the two hose clamps, and there are two clips that you remove with your hands to get the pump off. The pump looked fine, so I took it to the sink, and put some water in it. I then plugged one hose "port" with my hand and blew hard into the other. Water squirted out. There was a fine crack in th eplastic of the pump. I mixed up some 2 part epoxy and put it over the crack. This fixed the problem for a little over a month. Then the pump got more leaks, so I ordered a pump from here, that arrived in 2 days. I quickly replaced it, and it works great.

the old pump was weeping water around the shaft

  • Customer: Ted from Appalachia VA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I lifted the machine up with one hand while lying on the floor and installed the new pump after aligning the motor shaft to the pump. I then snapped the pump onto the motor shaft and added the top and bottom "keeper snaps". That was it.

did not spin all the water out of clothes (clutch was slipping)

  • Customer: donald from alexander NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
followed repair instruction,( bought on line and down loaded ) some instructions were unclear but when you have the machine apart its obvious. your parts breakdown helped more than the instructions once the cabinet was opened.

Hanger on motor broke and destroyed the coupling

  • Customer: Andre from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

Wouldn't agitate

  • Customer: Ann from Lacey WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the video on the page with the parts I ordered. The machines were not the same, but the principle was the same. Did as instructed, except for being creative with the tools on hand. It all made sense by the time I got it apart.

Noisy/No agitation

  • Customer: Patrick from Fayetteville PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Followed Video link to instructions and finished job in 10 minutes. Really easy repair.

Super Easy Fix

  • Customer: Chris from Byhalia MS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
The fix was super easy. The parts were less then the shipping and had my parts one day ahead of the estimated time on the internet. It was a Bing Bang Boom project that saved the fiance and me a few bucks.

agitator was not spinning

  • Customer: andrew from forest MS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
well the replacement of the directional cogs was easy, once i was able to separate the the top and bottom half of the actual agitator. What i could not find out about my whirlpool gold was their was 4 plastic tabs that held the whole cog assembly onto the agitator. i could not pull it apart like all the videos were showing, until i took it to a repair shop and he showed me. After i used a hammer with a screwdriver to break the plastic tabs, it popped right apart. The actual repair only took about 30 min. once i was able to get the agitator apart.

The directional cogs wore out

  • Customer: JOHNNY from NEW YORK NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I first watched the provided video and proceeded to follow those instructions. Pretty simple, actually. thanks for your help, partselect.com
All Instructions for the 11028812790
1,321-1,335 of 1,371