Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
1,051-1,065 of 1,371
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the lid switch broke off

  • Customer: Bradford from Hampton GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I went to you tube, watched a video on how to remove the top of the washer. The install of the part was easy. Just unpluge the connecters, remove two screws. iT TOOK ABOUT 30 MINUTES. Easy, the best part was how fast the replacement part came, this company is great.

lid switch was bad

  • Customer: jonny from pikeville TN
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
the lid switch probably would have taken about an hour, but when I moved the washer, one of the water lines sprung a leak, then couldn't get it un-screwed from the falset, so had to cut a pvc line, put the falset in a vise and the falset broke, so had made 2 trips to town, and had to replace both water lines, one falset, and lots of cleanup, so it was an all day job, but the switch I started out to fix, was easy, and a good video for instuction was included.

Washer would not spin clothes dry.

  • Customer: Frank from Falling Waters, WV
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Repair was fairly easy. I watched the on line video aned followed it to a "T". Repair was complete in about 30 minutes.

Out of balance on spin cycles

  • Customer: Darren from Saint Jacob IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the top part of the electronic panel. Removed the top lid. Removed the old tub springs and replaced them with new ones. Works great and for only $20.00. It beats buying a new washer. Thanks!

Drum moves and strange noise when spinning

  • Customer: Kenneth from Hillsborough NJ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
When I pulled the machine out, I noticed one of the suspension springs on the floor. I followed the video supplied by PartSelect.com and suggestions by other folks. I started with the spring that was missing, which was a mistake since I did not know that there are custom spring clips which hold the spring to the drum. Once I found the missing part the installation was very easy. I used the suggestion by another post, of wedging a block of wood between the back of the machine and drum, to relax the rear suspension spring, which eliminated having to remove the back of the machine or tipping the machine on the back to get at the screw. I will always look to PartSelect.com for any future appliance repairs. You are the greatest

Washer vibrated during the spin cycle

  • Customer: David from Roswell GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The repair took about an hour. My wife told me the washer was so quite that she had to check and make sure it was running. It was like getting a new washer for less than 30 dollars. I've saved Part Select web site to my favorites and will use your company again.

Out of balance, could't operate

  • Customer: Arlyn from Driggs ID
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The prooblem started with the hole in the bottom frame, for tub spring wore through, spring fell off, then a spring retainer worn broke in 2 releasing 1 suspention spring. All springs were about to fail, metal very thin at at the contact points. Drilled a new hole for the new suspension spring, replace all 3 brackets, worn also, springs, and retainers with a small dab of grease at the contact points. The new springs mad the tub more stable than before the failure, and silent when spinning or washing. Be careful to get the springs in the right direction, then the spring comes over the outside the brackets and retainers, other way they rub in spots. On this machine one was backwards from the factory 18 years ago, surely that accounts for more stable running.

when it would spin it would sheakall over .

  • Customer: Johnny from Las Cruces NM
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
just did it how the way it showed on the video it was easy

Machine wobbled during spin cycle. Appeared to have some loosened part in the rear of the machine (noted some flexing on the front of the cabinet during spin).

  • Customer: Jonathan from Brandon VT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Disconnected electrical and then water inputs on the rear of the cabinet. Tipped the machine onto its front. Found that a spring was unhooked and dangling from a bracket. I searched for the location to secure the spring and found a hole on the rear base of the cabinet rusted through. I drilled another mounting hole nearby, Since the original spring had also broke, I replaced it with a new one from PartSelect, securing it between its bracket and the new retaining hole. Returned the machine to its upright position, reconnected water input lines, then its electrical. The machine works fine once again.

Washer shook in the SPIN cycle.

  • Customer: Mark from Dagsboro DE
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow the video to remove the cabinet. Did NOT have to lay the unit on its back in order to replace all 5 springs. These may be easily replaced with the washer standing upright. The back Suspension Spring was removed by using the access hole in the back of the washer to remove the screw holding the back spring bracket in place. Reassembled the cabinet per the video. Except for moving the washer around, this was an extremely easy repair. To facilitate moving the washer - use Moving PADS placed under the 4 feet of the washer.

Tub was slamming side of tub during spin cycle and getting all out of balance

  • Customer: Steven Arthur from Tifton GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Took the cabinet apart really easily with Part Selects helpful video. Removed old suspension springs by removing outer brackets on two of them and by using pliers on the third one. The tub spring was totally missing. Put on two new brackets and springs with the nut driver. Then stretched the third spring into place. Replaced the tub spring by stretching into place and then put cabinet back together. All done very quickly!!! Now it works perfectly and runs very quietly.

THE LID SWITCH BROKE IN HALF SO THE WASHER WOULD NOT SPIN AND DRAIN AFTER THE WASH CYCLE. aLSO RUST WAS FALLIN GINTO THE CLOTHES BECAUSE THE LID HINGE BEARING AND SCREWS WERE OUT OF PLACE/MISSING.

  • Customer: Letha from Smyrna GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
THE VIDEO ON YOUR SITE WAS EXCELLENT. EVERYTHING WENT EXACTLY AS THE REPAIRMAN HAD DEMONSTRATED AND WE ARE BACK TO WASHING CLOTHES.The hardest part was putting the front and back panels back together because I couldn't get the bottom sides to fit over the little tabs on the bottom.

did not spin all the water out of clothes (clutch was slipping)

  • Customer: donald from alexander NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
followed repair instruction,( bought on line and down loaded ) some instructions were unclear but when you have the machine apart its obvious. your parts breakdown helped more than the instructions once the cabinet was opened.

Hanger on motor broke and destroyed the coupling

  • Customer: Andre from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

Extremely wild rocking in spin cycle

  • Customer: Bryan from Midland NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Followed the instructions given in the video. Exactly as per video instructions.WATCH THE INSTRUCTIONAL VIDEOS!!
All Instructions for the 11028812790
1,051-1,065 of 1,371