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Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
1,051-1,065 of 1,382
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Hose cracked and leaked water all over basement floor

  • Customer: Edward from High Ridge, MO
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Leaned the washer forward, removed the old hose and clamped on the new one. It took all of 5 minutes. The part was delivered in two days. I couldn't be happier with our experience.

Washing machine leaking water out from bottom

  • Customer: David from Friedens, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
disconnected power cord. disconnected water lines, pulled outer drain hose out of home drain standpipe. tilted unit forward. removed outer drain hose. removed mounting screw for drain pipe with nut driver. removed inner drain hose (defective part) with pliers. installrd new part in reverse order. new part fit like a glove.

Water leaking from under front of machine

  • Customer: Kevin from Avondale, CO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video and reading some of the instructions posted on Parts Select I disconnected the power cord, shut off and disconnected the water lines before laying the washer down on its "back" with help of a dolly.(IF you don’t own a dolly this can still be done without one but I recommend having a friend help you depending on your age and health) Once I had the washer laid down it became apparent to me that I didn’t need to take the whole "cover" off but could do the repair from the bottom of the machine. Following the instructions I first removed the hose clamps from the hose running from the pump to the tub and the hose that runs to the back of the machine where the drain to the wall attaches. I then "popped" the two clips off the pump as described in the video and after removing the pump I turned the clips to the side and removed them as well. At this point I removed the clamp from the "pump to tub" hose on the tub side and then removed the hose. I followed this up by removing the entire hose assembly that the "pump to drain hose" hose attaches too. Once you've seen this "assembly" you'll understand what I mean. Anyway, once that was done and the new parts had arrived (parts came quickly I placed my order on Thru evening and received them on Tues with the Labor Day weekend in-between) Install was as simply as removal, I laid the machine down using the dolly and then simply installed everything starting with "pump to drain hose assembly" then the "tub to pump hose" then the pump itself and finally both hoses to the pump. The "pump to tub" hose came with two new clamps however they are the type of hose clamps requiring the use of a screw drive to tighten not the original type it had on it that you just squeeze with pliers. I used the new ones that came in the package. The other hose didn’t come with a clamp and only has one where it connects to the pump, so I reused the original. I would suggest that you also check or just replace the drain line that runs from the machine to the wall at the same time as the rest of this repair as I did not and the 1st time I ran the machine that hose sprung a leak.

Washer wouldn't spin water out.

  • Customer: Andrea from Devereux, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the video feed. I did have difficulty replacing the cover back correctly.

my washer wouldnt start when you closed the lid

  • Customer: Annette from Hollister, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I simply ordered my part and used the video provided on the web site to do the repair.I followed it step by step pausing it when needed.Im very grateful to this company.

machine would knock at the front of the machine on spin

  • Customer: Barbara from Holmen, WI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video on your site for that part

When the machine was filling with water about 30% of it would miss the tub and run down the back of the machine and on to the floor.

  • Customer: Kenneth from Mahopac, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After removing the front, sides and top of the machine (all one piece) the springs were relativley easy to access. I discover one of the brakets that held one of the springs had rusted and would no longer support the spring. I then replaced the bracket and springs. I Re-assyembled the machine and it work as good as new.

pump leaking

  • Customer: Greg from Davenport, IA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Tipped washer on to front. Popped off retaining clips. Pulled off old pump and put new one on without tools. Needed pliers to remove hose clamps. Then put retainer clips on by hand. Job done washer works great.

Water leaking from bottom of washer.

  • Customer: BRUCE from UNION, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We search on line the possible cause for our problem and Partselect offered the possible cause and solution. We watched the video on replacing the water pump.We then ordered the pump and 2 hoses.We followed the instructions and after removing the front panel, we found out one of the pump retainer was rusted away. We tried to look for local supplier and was shock that Sears was charging 20 bucks for a single retainer, which Partselect only charge dollar and eight cents. We ordered the 2 retainers on Thursday and it arrived on Saturday afternoon. We were able to fix the problem and are very happy there was no more leak. I wish the retainers come with the pump even if you include the extra cost to the pump pricing. We could have save the extra shipping charge for ordering the retainers only. I would definitely order more parts from Partselect and recommend it to my friends. Thanks again for your help.

The washer would turn 45° by finish spin

  • Customer: Fred from Hico, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
With no broke springs I thought that they might be weak so I ordered them but didn't install them as I found that the basket had a drag at one point of turning it, so I took it down to the clutch and found the nylon arm that released the brake had the small pins broken off. This would cause the brake to not release full enough that the eccentricity in it had a drag spot during the spin causing tremendous vibration. To disassemble I took the transmission off and the basket off and install new clutch assembly with the basket laying horizontal on a table. I did notice that the new clutch only had three pads on the band and the old one had six. I called you back with no satisfaction, but was given the phone # of the manufacturer and they confirmed that theirs had six pads but the part # checked out so I installed it. It now sits basically still during a cycle. I made and supervised the making of parts in a machine shop all my working carrier and I don't understand the weak link of the nylon pins milled / molded on a part that takes a lick from the actuator every cycle. It appears to me it was made to break, but it is about 20 years old. Thanks for your video help on the tube. Fred

Washer not draining or spinning?

  • Customer: Jerry from Donalsonville, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Looking on line and seeing the video on how to repair or replace the lid switch made it a synch. Most commonly this is the problem it explained with these symptoms not draining or spinning after a working agitating wash load. I had noticed that it was agitating with the lid up so I surmised this switch was the problem as the video said. After viewing the directions finding the hidden two screws behind the trim it was a synch to follow the simple directions. Thanks for the info and the replacement part that was a perfect match. Washer is doing fine.

needed fabric softener dispenser

  • Customer: Denise from Philadelphia, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
unscrew top plastic piece and insert dispenser

added a fabric softner dispenser

  • Customer: Debbie from Holiday, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
put the dispenser on top of the agitator, and pushd down the snap ring. I watched one of the do-it-yourself videos first, so i knew I could do it myself. I was also not sure if my agiator dogs were bad so I watched that video also, but per the video, there is nothing wrong. I went to a used appliance store, and they were going to charge me $140.00 to repair the agitator dogs. So I did some research myself, and did NOT have them come out. I can do that myself also. The videos are great. thx

Agitator mounted dispenser clogged (after 13 yrs, no surprise)

  • Customer: Steve from Tallahassee, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
1) Slide retaining ring up 2) Remove old dispenser and toss out 3) Slip new dispenser on and lower retaining ring. Couldn't be simpler. I was surprised that I could actually get an exact replacement. Ordered it and two days later it was at my door. Great service!

Pump leak around motor shaft

  • Customer: Kevin from Glasgow, KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
I had no trouble replacing the pump very easy repair. The video did have one misleading point. It shows releasing the control panel with a putty knife. In my case there are phillips head screws to be removed. Once past this concern there were no problems. Thanks.
All Instructions for the 11028812790
1,051-1,065 of 1,382