Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
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lid switch was bad

  • Customer: jonny from pikeville TN
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
the lid switch probably would have taken about an hour, but when I moved the washer, one of the water lines sprung a leak, then couldn't get it un-screwed from the falset, so had to cut a pvc line, put the falset in a vise and the falset broke, so had made 2 trips to town, and had to replace both water lines, one falset, and lots of cleanup, so it was an all day job, but the switch I started out to fix, was easy, and a good video for instuction was included.

Washer would not spin clothes dry.

  • Customer: Frank from Falling Waters, WV
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Repair was fairly easy. I watched the on line video aned followed it to a "T". Repair was complete in about 30 minutes.

Extremely wild rocking in spin cycle

  • Customer: Bryan from Midland NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Followed the instructions given in the video. Exactly as per video instructions.WATCH THE INSTRUCTIONAL VIDEOS!!

Washer vibrating when in spin cycle.

  • Customer: Calvin from Cheney WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced suspension, leveling and tub springs.

Hose cracked and leaked water all over basement floor

  • Customer: Edward from High Ridge MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Leaned the washer forward, removed the old hose and clamped on the new one. It took all of 5 minutes. The part was delivered in two days. I couldn't be happier with our experience.

Washing machine leaking water out from bottom

  • Customer: David from Friedens PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
disconnected power cord. disconnected water lines, pulled outer drain hose out of home drain standpipe. tilted unit forward. removed outer drain hose. removed mounting screw for drain pipe with nut driver. removed inner drain hose (defective part) with pliers. installrd new part in reverse order. new part fit like a glove.

Water leaking from under front of machine

  • Customer: Kevin from Avondale CO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video and reading some of the instructions posted on Parts Select I disconnected the power cord, shut off and disconnected the water lines before laying the washer down on its "back" with help of a dolly.(IF you don’t own a dolly this can still be done without one but I recommend having a friend help you depending on your age and health) Once I had the washer laid down it became apparent to me that I didn’t need to take the whole "cover" off but could do the repair from the bottom of the machine. Following the instructions I first removed the hose clamps from the hose running from the pump to the tub and the hose that runs to the back of the machine where the drain to the wall attaches. I then "popped" the two clips off the pump as described in the video and after removing the pump I turned the clips to the side and removed them as well. At this point I removed the clamp from the "pump to tub" hose on the tub side and then removed the hose. I followed this up by removing the entire hose assembly that the "pump to drain hose" hose attaches too. Once you've seen this "assembly" you'll understand what I mean. Anyway, once that was done and the new parts had arrived (parts came quickly I placed my order on Thru evening and received them on Tues with the Labor Day weekend in-between) Install was as simply as removal, I laid the machine down using the dolly and then simply installed everything starting with "pump to drain hose assembly" then the "tub to pump hose" then the pump itself and finally both hoses to the pump. The "pump to tub" hose came with two new clamps however they are the type of hose clamps requiring the use of a screw drive to tighten not the original type it had on it that you just squeeze with pliers. I used the new ones that came in the package. The other hose didn’t come with a clamp and only has one where it connects to the pump, so I reused the original. I would suggest that you also check or just replace the drain line that runs from the machine to the wall at the same time as the rest of this repair as I did not and the 1st time I ran the machine that hose sprung a leak.

After 18 years and a family of four, my drain hose developed about a 3/4 inch split.

  • Customer: Robert from Carmichaels PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After removing the body housing for the washer to find the problem, I left the housing off until my drain hose arrived (in 2 business days). Remember to keep your spring hose rings from the old drain hose. Within 10 minutes, I had the new drain hose attached and clipped in to the rear of the machine. Within 30 minutes, my wife was washing a load of clothes. **Reminder: This is a good time to thoroughly clean the areas of your washer that you normally do not get to. Also remember that your first load of clothes washed after the repairs and cleaning should be dark (i.e. jeans or work clothes) should their be any residual dirt in your drum after cleaning.

THE LID SWITCH BROKE IN HALF SO THE WASHER WOULD NOT SPIN AND DRAIN AFTER THE WASH CYCLE. aLSO RUST WAS FALLIN GINTO THE CLOTHES BECAUSE THE LID HINGE BEARING AND SCREWS WERE OUT OF PLACE/MISSING.

  • Customer: Letha from Smyrna GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
THE VIDEO ON YOUR SITE WAS EXCELLENT. EVERYTHING WENT EXACTLY AS THE REPAIRMAN HAD DEMONSTRATED AND WE ARE BACK TO WASHING CLOTHES.The hardest part was putting the front and back panels back together because I couldn't get the bottom sides to fit over the little tabs on the bottom.

did not spin all the water out of clothes (clutch was slipping)

  • Customer: donald from alexander NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
followed repair instruction,( bought on line and down loaded ) some instructions were unclear but when you have the machine apart its obvious. your parts breakdown helped more than the instructions once the cabinet was opened.

Hanger on motor broke and destroyed the coupling

  • Customer: Andre from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

Out of balance on spin cycles

  • Customer: Darren from Saint Jacob IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the top part of the electronic panel. Removed the top lid. Removed the old tub springs and replaced them with new ones. Works great and for only $20.00. It beats buying a new washer. Thanks!

Drum moves and strange noise when spinning

  • Customer: Kenneth from Hillsborough NJ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
When I pulled the machine out, I noticed one of the suspension springs on the floor. I followed the video supplied by PartSelect.com and suggestions by other folks. I started with the spring that was missing, which was a mistake since I did not know that there are custom spring clips which hold the spring to the drum. Once I found the missing part the installation was very easy. I used the suggestion by another post, of wedging a block of wood between the back of the machine and drum, to relax the rear suspension spring, which eliminated having to remove the back of the machine or tipping the machine on the back to get at the screw. I will always look to PartSelect.com for any future appliance repairs. You are the greatest

Loud bang at the end of the spin cycle and symptoms of an unbalanced load.

  • Customer: mark from murfreesboro TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After reading everyone elses stories, I purchased all new springs(5), new spring brackets(one of mine was rusted really badly)and all new wear pads(two sets of 3pcs each). The rusted spring bracket was the most time consuming as the screw was rusted into the bracked so I had to drill it out. Other than that, the actual spring replacement was easy. Took maybe 10 minutes. The wear pads were another story. I'm a pretty good mechanic and I had a bit of a struggle getting the old pads out. I used a long, flat head screwdriver to pry them out. Once they were out the new ones weren't too tough to get back in. Took about 20 minutes all together. I stongly recommend watching the video on removing the washer cabinet first. It will save you some time. Acutally, watch the videos on all of the parts to simplify the process. Oh and by the way, all of my washer problems are gone. Well worth my time and $70 in parts. Good web site!

Washer vibrated during the spin cycle

  • Customer: David from Roswell GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The repair took about an hour. My wife told me the washer was so quite that she had to check and make sure it was running. It was like getting a new washer for less than 30 dollars. I've saved Part Select web site to my favorites and will use your company again.
All Instructions for the 11028812790
1,051-1,065 of 1,371