Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
1,051-1,065 of 1,321
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washer stopped draining after rinse

  • Customer: Nestor from Miami Gradens FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
As directed on the informational vídeo shown on the website with just a few diferences....bit otherwise got the honey do list item fixed....

Washer left a puddle of water after a load of laundry.

  • Customer: Jeremy from Flagstaff AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After some research, it seemed like the water pump was the culprit since I knew all of the hoses were good. My washer was a little different from the one in the repair video. My washer didn't have the gauges on a hinge, so it sort of had to hang there. Also, there were no spring clips on the interface/dashboard, there were screws at the back of the washer that I had to unscrew which allowed me to lift up the dashboard so that I could remove the clips from the back to the main panel that surrounds the front/sides. Because my washer was old, I had the most difficulty just pulling the old pump off and putting the side/front panel back on the front of the machine. The video was obviously from a guy replacing a part on a brand new washing machine. Just work the part gently back and forth and you should be able to remove if it doesn't come off right away. I've run 2 loads of laundry through the washing machine with no leaks, so this fix was cheap and awesome!

Leaking water from under the front of the washer

  • Customer: John from Morgantown WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Used pliers to help disconnect hoses, unplugged power cord, laid washer on its back, unsnapped two clips holding pump to the motor, lifted pump off, and replaced it.

water leaking from unit

  • Customer: Glenon from Saint Petersburg FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
unplug electric cord. shut off then disconnect hot and cold water hoses from nozzles. place drain & water hoses over washer. place washer on floor( back/hose side down). use pliers to remove hose clamps(2) from pump. unfasten metal clamps(2) from pump. remove & replace unit. reinstall by reversing process.

water leaking from pump

  • Customer: Anita from Globe AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Watched the video, it was so easy, if I had been a little younger it would have been a 15 min job...

Water wouldn't drain after wash cycle.

  • Customer: Paul from Fishers IN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Using the part select website, I discovered that 64% of the time, replacing the water pump will fix the drain problem so I ordered that part. I laid the washer on it's back. And was able to unclip the water hoses, detach the pump and install the new one. The parts select website has great instructional videos to help but in this case, the video recommended removing the outer skin from the washer which I found unnecessary.

Leakt water pump

  • Customer: Carl from Newport NH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Forget the instruction book, it's too time consuming and it's a knuckle buster. Disconnect all hoses and lay machine on it's back. (Have plenty of rags to soak up the half gallon of water still in the pump). Use pliers to slide back hose clamps on pump and slide off hoses. Use screw drive to snap off clamps holding pump in place. Remove pump. Simply reverse process to install new pump. It nearly was one of my wife's 5 minute jobs she always has on her "Honey Doo" list.

direct drive water pump leaking

  • Customer: gerald from modesto CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.

Replace leaking water pump

  • Customer: Dewey from DeRuyter NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair video was very helpful and exactly right. The most difficult task was removing the old pump. It had apparently seeping between the motor shaft and the pump coupler for some time and had rusted the pump to the motor shaft. I had to aggressively grip the pump housing with the channel lock pliers and wrench it back and forth to break it loose. I took a file to remove the rust build up from the motor shaft before installing the new pump. Washer works fine.

Water was not being drained from my washer

  • Customer: Mitchell from Rushville IN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After figuring out the shell was not gonna come apart easily, as some videos show for Whirpool, Kenmore.., to gain access to the water pump, I decided to try a trick I'd heard of before and try to get to it from the bottom. Since most washing machines have their water pumps in the front, I pulled it out enough to be able to lean it back against the wall and look underneath. Be very sure you have unplugged the machine from the outlet! Also be sure to support it from falling forward. The hoses and pump were easily accessible from this position.Using the pliers to remove the hose clamps, I could wiggle the hoses off easily. Be prepared for some water to run out, because there will be some in there. After removing the hoses, the clips holding the water pump on were easily removed with my fingers, you might need a screwdriver to loosen the clips. With the clips pulled back, or removed if you turn them 90 degrees the pump should pull off the shaft of the motor easily. A gentle tapping will usually loosen any stuck pump.Once the old pump is removed, line up the shaft of the motor and pump's sleeve with flat sides matching and it should slide on easily. Do not force it, it should slide on easily if lined up properly. Replace the clips holding the pump to the motor. Reconnect the hoses, slide the clamps back into place with the pliers, and you should be ready to Rock-n-Roll. Lower the machine, and slide it back into place. Hope this helps all of those that choose to repair their own Crosley washing machine with a new water pump.

Washer wouldn't spin water out.

  • Customer: Andrea from Devereux GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the video feed. I did have difficulty replacing the cover back correctly.

my washer wouldnt start when you closed the lid

  • Customer: Annette from Hollister CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I simply ordered my part and used the video provided on the web site to do the repair.I followed it step by step pausing it when needed.Im very grateful to this company.

lid switch broken

  • Customer: Donald from Cleveland Heights OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
this repair was for a friend's washing machine; I only knew that the lid switch was the problem because I spent too much $ having my washing machine fixed one month earlier. Same make, similar model. Unplug, remove the 2 end caps on the control panel..they unsnap easily. remove the 2 long philips screws at each end of the control panel near the bottom corners. these hold the control panel down. the control panel will now tilt up out of the way. the lid switch connector is a 3 pin connector near the center rear of the machine housing. disconnect. using a flat screwdriver, unsnap the 2 gold-colored steel springs near each rear corner of the housing. these hold the rear of the unit to the 1-piece front housing. keep in mind where the small flat part of each spring is inserted. after removal of springs, the entire front housing will lift off. the lid switch is attached with 2 screws to the underside of this housing. striped wire is ground, and is attached to housing. removal is self explanatory, and installation is the same. re-assembly is the same in reverse. the front housing sits on 4 small tabs at the bottom of unit. snap springs into place once housing is aligned, re-connect 3 pin connector, tilt control panel down and screw in place, and replace end caps. good luck.

Machine would fill and run then stop without rinsing or draining

  • Customer: mark from alachua FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
This was a snap! I looked online for what the cause might be then looked for directions on how to replace it. Found exactly what I wanted and followed directions. Piece of cake. Instead of telling you how to do it..search on line for replacing lid switch assembly. Saved big bucks doing it myself!

washer stopped draining

  • Customer: Dan from Huntersville NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I repaired this myself after watching the video on the PartSelect website. The instructions were excellent and the machine started draining again when the job was complete.
All Instructions for the 11028812790
1,051-1,065 of 1,321