Models > 11028812790 > Instructions

11028812790 Kenmore Washer - Instructions

All installation instructions for 11028812790 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11028812790
61-75 of 1,371
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Washing machine leaking water

  • Customer: John from Oklahoma City OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 14 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Water constantly dripped into washer when it was off.

  • Customer: MARK from MARION MA
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 11 of 12 people found this instruction helpful
Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Water valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.

Washer would drain, agitate but not spin and was very noisy and would vibrate heavily

  • Customer: Michael from Schuylkill Haen PA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 10 of 11 people found this instruction helpful
I first watched the youTube vidio on yhe PartSelect web site. After getting a visual of the repair, I decided to tackle the job with a better understanding and knew the repair was easy to purform. First I took the two screws out of the contrl panel on top of the washer, rolled the panel back to expose the clips that hold the metal cabinet to the back panel of the washer. After removing the cabinet I was ready to lay the washer on it's back and had a clear view of the pump, motor and clutch... I was able to easly identify these parts because I took time to watch the video. Using a flat head screwdriver I removed the clips that hold the pump to the motor... Without disconnecting the hoses connected to the pump I pushed the pump to the side and out of the way. This further exposed the motor. Using the flat head screwdriver, I removed the clips holding the motor to the transmission (they just snap off like they did on the pump). The motor was now ready to be removed from the transmission ( it just lifts off) before removing it I disconnected the power suply wire from the motor... Now the motor can be completely removed. I identified the drive couupler 1/2 was on the motor shaft the other 1/2 was on the transmission shaft.. On both halfs the splines were broken. I removed the old broken drive coupler. Since I already had the machine so far apart i figured i would replace the clutch also. Using a deep socket ratchet wit an extention I removed the agator... I then unbolted the transmission (only three bolts) I gentely pulled the transmission and shaft out of the bottom of the washer. This exposed the clutc assembly, I removed the clutc ( which wasn't bad or wore by the way) and replaced it.... I figured I had it and I was this far into the repair why not. After relpasingvthe clutch, I slid the shaft and transmission back into place tightened the bolts and that was done. I then slid/replaced the drive coupler... Placing one half on the motor shaft the other on the transmission shaft, placed the rubber bushing on the oneside of the plastic drive coupler. And mounted the motor back on the transmission utilizing the clips I took off earlier. Once the motor was in place I installed the waterpump fastened by the clips. Flipped yhe washer up, replaced the cabinet... Tightened down the the control panel and was ready to do some wash..: the washer runs perfect now and I saved myself about $700.00. It was allot easier than I thought it would be... Watching the youTube video is the secret to success. The washer is running like the day I bought it new... All for only 53.00. Hats off to everyone at PartsSelect for going above and beyond. Regards, ~ Michael

Cold water flowed slowly

  • Customer: Timothy from Springfield VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 10 of 11 people found this instruction helpful
First, be sure to take the washer apart properly! The first time I fixed my washer I took it apart the hard way to change the clutch, and believe me it took longer to put it back together!
This time I was replacing both the water inlet valve and the hose leading to the disperser.
First remove the two screws holding down the control panel. It then flips back and hangs out of the way behind the washer. Then remove the spring-clip holding the rear plate to the body of the washer, one on each side under the control panel.
Next you need to remove the screws holding the body down to the base at the rear of the machine.
I then tipped the body of the washer forward and let it rest on a bucket so I didn't have to take it completely off. Then it is easy to access the hose and the water inlet valve. Shut off the water and remove the supply hoses to the washer. Remove the two screws holding the water inlet valve to the rear of the washer using a nut driver. Next remove the wires to teh inlet valve, making sure to note which one is cold and hot, and which orientation they are. Mine was yellow on top and brown on bottom. Next remove the springs clamps holding the hose on. Replace the hose re-using the same clamps. Replace the water inlet valve reverse the process to re-assemble the washer. Tilt the body back on, put the screws in the base, clamp the back to the body, flip the contorl panel back over and insert the screws. Reattach the water supply lines and you are done!

Top section of the agitator would not work properly

  • Customer: James from Crownsville MD
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 10 of 12 people found this instruction helpful
Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.

Leaking drain hose

  • Customer: Steve from Cypress CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 10 of 12 people found this instruction helpful
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.

The top lid switch failed so washer wouldn't run.

  • Customer: Katherine from Salem VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 9 of 9 people found this instruction helpful
Removed the valance by unscrewing nuts on top back and then removing side wings. The valance can be flipped up and hung over the back of the backsheet making sure not to damage clear hose. Then remove the old switch, wire and cut off the ground wire. Moount the new switch and make sure the wire is well back from the drum by tying to the old clip that held the old wire. Connect the ground to the body now under the valance. I found a hole there and screwed the ground terminal to it with a self taping screw.This procedure allows you to replace the switch without having to take the complete washer front body off.

Lid switch broke away from top.

  • Customer: Brad from Wilmington DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 10 of 12 people found this instruction helpful
Replaceing the actual switch was easy as unscrewing two screws with the lid up. The wiring was a different story. I guess you can cut and spice and be done with it but to get to the real connection, a lot has to come apart or have very long arms to reach from the bottom. I first removed the cover to the dials by removing the side trim and a screw at each end near the base. That exposed the wire connection. The wire actually runs under the top therefore I had to remove the back panel partially to gain access to the wiring and holders for the wire. Just by remembering the steps while backing out, everything worked out.

tub off center, rubbing on outer tub in spin

  • Customer: Charles from Rose Bud AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 9 of 9 people found this instruction helpful
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.

Scratches in Surface

  • Customer: Michelle from Richardson TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 10 of 12 people found this instruction helpful
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 9 of 10 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

Top section of agitator not turning

  • Customer: John from Stone Mountain GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 9 of 10 people found this instruction helpful
Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!

washer did not agitate

  • Customer: Eric from Jacksonville FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 11 of 16 people found this instruction helpful
popped thecap off removed the bolt, pulled agitator off replaced cogs(dogs) then put back together. works like new.whole time took about 10-15 min. saved my self 150.00 by not hireing repair man.

top agitator would not operate

  • Customer: Larry from Edgewood TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 8 of 8 people found this instruction helpful
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

my cold water did not run in the machine and it would not rinse

  • Customer: TONYA from DISTRICT HEIGHTS MD
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 11 people found this instruction helpful
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All Instructions for the 11028812790
61-75 of 1,371