11027062604 Kenmore Washer - Instructions

Disconnect power, hot/cold supply and drain hose. Tip washer onto front side, expect some additional water to leak out. Remove the cracked drain pump, 3 screws, hose clamps, and electrical plug.

Tip washer back up, use the putty knife to pop the top cover up (clips are about 6.5in in from sides). Unclip the white plastic cover over the outer and inner tubs. Pop the center cap from inside the inner tub, exposing the bolt holding the inner tub down. Remove bolt, pull inner tub up and out.

At bottom of outer tub remove 2 screws from drain access cover, should find some change under there (or in the pump).

Re-assemble using new pump.

Note:
Before new pump arrived I was able to use some silicone sealant, epoxy, and black tape to temporarily fix the cracked pump housing after pulling it out.

Removed the dial control top covering by unscrewing the 3 screws in the back of the cover. Once the cover was off, the control module was exposed and all I had to do was:

1. Disconnect the wires that were plugged into the control module

2. Remove the old module. There was 1 screw holding it in place.

3. Replace with the new module. Put back the screw back.

4. Reconnect the wires. There was about a 8 different plugs that needed to reconnected. So I took a few pictures of how the wires were connected/plugged in, with my compact camera (just in case I forgot where each went). I didn't need to use the pictures, but it was just a safety net in case I forgot where each went.

The actual install of the pump was extremely easy. I removed the back cover, (After unhooking water, drain and electricity. I laid the machine on its front ( USE CAUTION WHEN DOING THIS, THERE ARE SHARP EDGES on the FRAME) After bandaging my cut fingers, I used a nut-driver/screwdriver to remove the screws, pliers to remove the Spring clamps, unhooked the wiring( its a single plug in) and reverse the procedure for installing.

I saw where a person had put the screws in the filter below the tub. I had to find the clips on the front of the machine, (about 7 in in from the sides) I removed the nut cover on the agitator, used a socket to remove the agitator, tub, and a nut driver to remove the filter. I found 3 areas where coins could get through the drain filter, and I used self tapping screws to make an obstruction that water could get through but not the coins. I reinstalled tub. Before re installing the agitator, I got some fiber glass window screening and cut a piece to go over the drain slots in the bottom of the tub but under the agitator, then reinstalled the agitator.

I noticed that the new pump had more re enforcing at the areas where the 1st pump broke. I doubt that it will break, but I am not taking any chances. I put the screen in to prevent the coins from getting to the drain filer 1st and the back up was the screws in the drain filter.

Someone on Google suggested holding the stop button and the start button at the same time for 60 seconds as a way of by passing the problem. This did work but soon became a pain each time we used the washer.Installing the new part was super easy. Three screws hold the cover on, one screw holds the part in place and all the plug- ins are marked by color as to where they go. Pretty hard to mess it up.I did take a few digital pictures before just in case.

Removed a cap in the center of the tub basket which has a bolt that needs removed I believe it's a 9/16 after I removed the bolt I then removed the center of the bottom of the basket assembly which then allowed me to get to the basket hub that needed replaced it was a little dirty and I couldn't get it out so I sprayed a little penitrating oil on it let it sit a little then I was able to remove the hub and install the new one then I put it all back together and the washer is working great

What a mess!
Unplug the unit, disconnect the hot and cold water supply lines. Remove the drain hose from the wall and slide the unit away from the wall.
It's easier if you lay the unit on it's side, but not required.
Using the flat blade screwdriver, or a 1/4" nut driver, remove the 8 bolts that hold the back cover and lay that aside.
Locate the leaky pump. There are 2. One is the supply pump. One is the waste drain pump and they are not interchangeable.
Using the pliers, slide the spring clamps off of the 2 hoses connected to the pump.
Using a phillips-head screw driver, remove the 3 screws holding the pump to the unit.
Hinge open the cover to the electrical supply for the pump and pull out the connector. It only goes on one way, so reassembly is not an issue.
Throw pump across the street.
Take new pump and reverse instructions above.

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

The repair went very easily. Maytag/Whirlpool really makes these types of repairs simple, just need basic tools. If you leave the wiring harness on the old inlet valve and just remove the connectors from the control unit, you can reference it when plugging in the new harness after the new inlet valve is installed. Two screws and three hose clamps later (not counting the screws on the back of the washer) and the old inlet was out, the new one in.

first flipped washeron its front, took water pump off, put new water pump on and flipped it back upright.
then took basket out of washer to get remaining change out of washer. fairly simple the third time it has to be done,
I also put two short screws into the suction screen of the pump so that no change can reach the pump anymore

Google seach and search on Parts Select. Easy repair

This is the second time that I had to replace this pump. The plastic pumps do not handle pocket change very well.Unplug machine,disconnect water lines and discharge flex hose.Tip machine over to front side to gain access to pump.Remove back panel of washer(8 screws). Remove the three screws and hose clamps.Unplug power to pump. Look for coins in pump and in bottom of washer tub.Remove coins if you can.Install new pump and replace back panel.Tip machine back up right.To make sure that I had removed all coins I had to remove stainless steel tub.Use putty knife to release clips that hold the top of washer.These are about 6" in from both sides of front .Push in and lift top away and back.Remove plastic around out side of basket.It just snaps off. Pry off center cap in bottom of basket. Remove nut with socket wrench.It might be pretty snug.Lift out basket. This might be snug also but it will come out.Now you have access to whatever may be entering your pump. I found a quarter and a penny . Remove plastic cover at bottom of tub (2 screws). This is where I found the penny.Good time to clean washer is now. Mine was really scuzzy.Put everything back together and you are good to go.Make sure to check pockets for that loose change,so you don't have to do this a second time.

Followed the directions given in other client reviews. It was easy and works perfectly now.

remove back cover plate to access pump replacement of the pump is rather simple the time consumption was because when I examined the pump I found a nickel which wiped out the impeller on the pump after further examination I found other small change in the suction side of the pump unit As a result of this I had to remove the barrel to further clean the reservoir to avoid damaging the new pump.I have repsaired this washer no less than six times over the years.This is a very poorly designed unit for the cost Thank you for the rapid delivery of the part.This wont be the last time I deal your on line service was excellent.Luckily my mechanical experience saved me a ton of money.

1. Unplug washer 2. Remove 3 plates off of the control box that attaches to the body of the washer 3. Using a 2 inch putty knife locate spring clips and push in to release 4. Lift top and secure 5. Lift up suspension rod and pop off the ball socket it sits in, then reach down and locate the clip of the suspension rod and push the tabs in. It should just fall out. 6 make sure you clean the top well before reinstalling the new rod. 7. To install new suspension rod secure the top of the rod first then lift the drum and click in the bottom of the suspension rod. I recommend once you do the first rod then go to the back right corner and install that rod next. You will notice that their will be power and water lines on a clip that attaches to the rod. Disconnect from the rod and replace the rod. If you do this rod last the drum will have a lot of tension from the new springs and it will be difficult to install.

unscrew all the screws on the back of your cabrio washer just the bottom portion to access the drain pump which is located on bottom left underside of the wash drum, the drum on mine is plastic or plastic shroud i guess , theres 3 screws that hold the pump into place, also 2 hose clamps, and the power source, the cap that covers the power source is a bit of a pain to unsnap do this part last cause you'll be able to pull it out from under the drum and get to it easier. once the pump is free just do everything in reverse and you'll be good to go in about 30 to 40 mins . one more thing dont try to caulk or seal on the one thats broke its a lost cause just replace it and make sure like i have been lol no coins left in your pockets before they get washed......whirlpool cabrio other number i got off sticker besides model number is type 580 hope this is helpfull