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11026964503 Kenmore Washer - Instructions

All Instructions for the 11026964503
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Broken retainer
How did I repair? I opened the box removed the part, handed it to my wife with a 1/2" nut driver and she installed it in 1 min.
Parts Used:
Retainer, Spring
  • Mike from castlewood, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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did not agitate
Took the water softener thing off, then there is another cover you just pull up on and it comes right out. pull the thing that has the agitator directional cogs ouy and replace them. Put it all back and you are done
Parts Used:
Agitator Directional Cogs
  • Tim from Wooster, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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make noise, and slow turn the top agitator
real easy i follow your video step by step those video are great txs,.
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs Suspension Spring
  • joel from cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Motor coupling broke
Once you take the housing off it's only two clips to remove the water pump from the motor, then two screws and two more clips to remove the motor itself. One issue I ran into was the new coupling was hard to put on, so the first time I did I overheated the motor because it was binding (was also very hard to get the motor back on). After taking it apart again, and slightly tapping both couplings with a hammer the motor went on very easy and washer works like a champ!
Parts Used:
Direct Drive Motor Coupling
  • Wade from Presque Isle, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer would not operate without slamming the lid
Replaced the lid switch by pulling the washer out enough to gain access. Not necessary to disconnect the waster hoses. Remove the two screws from the white plastic tabs on the rear of the control panel. Also remove the two screws connecting the control panel from the washer body. Lift the lid slightly and pull the control panel forward. Disconnect the pug into the lid switch and remove the switch. Replace the switch but remember to lift the lid while doing so. Lid has a small arm that must engage the switch correctly. Replace the control panel and reinstall the screws. Repair is very simple.
Parts Used:
Washer Lid Switch
  • Bruce from Harrisburg, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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the couplings were broken
I took apart the cover of the washing machine, remove the back, and disconnected the hoses , also disconnect the controls,remove the pump and the motor,which are ben hold by two brackets, then proceed to remove the old parts and insert the new ones, the only problem is that they fit too tight and I used a round tool to insert the new ones, after that i put everything together and bingo, the machine is working already.
Parts Used:
Direct Drive Motor Coupling
  • oscar from Hollis, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Motor did not turn drum and made sound
Your video was very helpful in showing steps for repair so I didn't have to discover how to disassemble. The old Direct Drive Motor Coupling had three broken couplers on one side and a cracked center on the other. New Direct Drive Motor Coupling was a much improved design that should last even longer than original. The couplers metal sleeves and overall thicker part was what original should have been.
Parts Used:
Direct Drive Motor Coupling
  • AL from Marlton, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Hole in the drain hose.
This was a great buy!!! All the hose clips as well as the hose retainer came installed on the new hose (in the correct location) the hardest part was waiting for the part to arrive...it took me least three 2 minutes to install...if my dog had thumbs he could have replaced the drain hose.
Parts Used:
Drain Hose
  • Richard from Slippery rock, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Agitator and auger malfunctioning
Disassembled and removed agitator/auger unit by removing center cap, and removing center securing nut. Once on the workbench, further separated auger from agitator unit to access clutch, cam and four dogs. The old dogs had broken into two pieces each and no longer functioned. Upon obtaining replacement dogs, I simply installed them, reassembled the parts and remounted the center auger/agitator unit. Works like a dream.
Parts Used:
Agitator Directional Cogs
  • Hilary from Plymouth, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Washer would not spin
I Googled "washer would not spin" and came upon the PartSelect YouTube video on replacing the motor coupling. Since this seemed easy enough (and I'm a 40-year-old Mom), I decided to take the washer apart as the video instructed just to see if I could find anything obviously broken or out of place. Low and behold, the rubber gasket around the coupling was broken and indicated the coupling probably was too. I ordered the part through the direct link on the YouTube video and easily put the new coupling on and VOILA! The only thing I'd recommend differently is that you leave the pump alone. It doesn't need to come off to get to the coupling. After wrestling with trying to remove the pump, I left it in place, but not before unknowingly damaging it. I had some rust build-up in there and it made the fit very tight and cracked the part/sleeve the motor drive plugs into. When the washer was reassembled I found I'd caused a leak. But...no biggie. I decided to replace pump, too. Hey, now I know how to! :) Just received that part yesterday and VOILA! It's amazing what you can accomplish with the internet. Don't be afraid of this task, ladies (and gentlemen).
Parts Used:
Direct Drive Motor Coupling
  • Laura from Ocala, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
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Water leaking onto floor when in use
Followed the video instructions supplied with the email from Partselect, the video was very helpful and made the repair simple and fast
Parts Used:
Direct Drive Water Pump
  • Troy from Myrtle Beach, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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washer pumped water out but would not spin
took the washing machine out of the washroom closet and did the repair in the kitchen
Parts Used:
Direct Drive Motor Coupling
  • brian from shohola, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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agitator not working correctly
Parts came promptly. Disassemble agitator as per tutorial video on website. Replace locking "dogs" and reassemble. Cheap, effective fix!
Parts Used:
Agitator Directional Cogs
  • Matthew from Bellmore, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Lots of gunk between fabric softener dispenser and where it attaches to the agitator
Rubber O ring around the Inner Cap was rotted and busted through. Replaced with new Inner Cap Seal. Easy as pie!
Parts Used:
Seal, Inner Cap
  • Gregory from Sandy Springs, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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no agitation, no spin, mortor still make noise
take the cabinet frame out first, take the pump off the motor assembly, take motor out, found the coupling is broken. replace the coupling, put back everything. That's all. Washer start to work immediately.
Parts Used:
Direct Drive Motor Coupling
  • Wenliang from Sidney, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
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All Instructions for the 11026964503
976 - 990 of 1086