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11026924502 Kenmore Washer - Instructions

All Instructions for the 11026924502
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 50 people found this instruction helpful.
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Two problems - washer stopped and had to open and close lid several times to restart. Problem 2 - could not get inlet valve to take in hot water.
1. Read a repair manual that I bought several years ago for this model. Pictures and notes for removing control panel and back cover of washer were very helpful. Replacing the lid switch was easy as long as you have the lid open when locking it down. The control valve was easy and I swapped out wires one at a time to make sure I didn't swap hot for cold. I then removed valve and locked down new one. Reversing the control panel and back skin were easy with a second set of hands to hold the back panel in place while installing two bottom screws. The parts resolved the problems.
Parts Used:
Washer Lid Switch Water Inlet Valve and Thermistor Assembly
  • Harry from Bensalem, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
10 of 14 people found this instruction helpful.
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Washer was leaking underneath machine
While taking apart my washing machine to clean the plastic basket I discovered the 3 main seals down the agitator were completely disintegrated and water was leaking onto the motor and onto the floor. The seals are a tight fit but slide into place easily with lubrication. When putting everything back together a bit of lubrication will be necessary as well. The leak is gone and my nearly 30 year old washer is working as well as the day it came off of the assembly line.
Parts Used:
Washer Transmission Stem Seal Spin Pinion Seal
  • RAY from DEER PARK, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
8 of 8 people found this instruction helpful.
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Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Parts Used:
Foot, Front - Single Water Inlet Syphon Leveling Leg Locking Nut
  • Randy from Atlanta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 36 people found this instruction helpful.
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noisy
just like video showed really helpfull
Parts Used:
Direct Drive Motor Coupling
  • clinton from selah, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
8 of 9 people found this instruction helpful.
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
Parts Used:
Pump Retainer Direct Drive Water Pump
  • Rick from Liberty, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
9 of 13 people found this instruction helpful.
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No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Parts Used:
Foot, Front - Single Direct Drive Motor Coupling
  • Ernest from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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washer would fill but not run
After reading other comments about lid switch replacement , I knew the front of the control panel would move forward and lift off. Although none of the descriptions mention the steel clips that were also use to hold the cover down. It does take quite a bit of presure to pry these up and loose before panel would move forward. Would recomend putting tape on both washer and screwdriver to protect washer.
Parts Used:
Washer Lid Switch
  • steve from madison, SD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 16 people found this instruction helpful.
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Parts Used:
CORD-POWER Washer Power Cord Strain Relief
  • RONALD from PORT ORCHARD, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
Parts Used:
Direct Drive Motor Coupling Single Motor Grommet
  • Robert from Friendswood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 11 people found this instruction helpful.
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top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Parts Used:
Agitator Directional Cogs
  • Larry from Edgewood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
8 of 11 people found this instruction helpful.
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Washer would not work in agitate or spin cycle
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
Parts Used:
Direct Drive Motor Coupling
  • yesenia from apopka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
Parts Used:
Washer Lid Switch
  • Timothy from Saint Louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
7 of 9 people found this instruction helpful.
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The water intake hose had a hole and was leaking. I think a rat chewed it.
I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.
Parts Used:
Break Hose
  • JANET from GERMANTOWN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
6 of 6 people found this instruction helpful.
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Washer would not start adjutating unless I opened and closed the lid a few times.
Unplugged the main power. Removed the 2 screws in the back and top of the control panel. Pulled control panel forward and tipped towards me to remove from top of washer. Removed the ground wire screw with a socket/ratchet. Removed the switch by pressing the tap inwards. The tab was brittle and broke. Replaced the switch, ground wire with screw and the control panel. I notice that the 2 screws which secure the switch lever/hinge to the lid were loose. These 2 loose screws were actually the problem in the first place. The loose lever was not making good contact with the switch. I think the switch was actually fine but since I broke the tab on the switch I needed to replace it anyhow. Plugged in power cord and washed a load.
Parts Used:
Washer Lid Switch
  • Larry from WILLMAR, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
7 of 9 people found this instruction helpful.
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All Instructions for the 11026924502
76 - 90 of 1115